2021-09-13 20:41:05 +00:00
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import React, { useEffect, useState } from 'react';
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2022-02-07 15:18:37 +00:00
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import { StackNavigationProp } from '@react-navigation/stack';
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import { RouteProp } from '@react-navigation/native';
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2022-03-14 13:23:20 +00:00
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import { ScrollView, StyleSheet, Text } from 'react-native';
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2020-05-08 17:36:10 +00:00
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import { connect } from 'react-redux';
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2021-08-23 14:08:45 +00:00
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import { BLOCK_CONTEXT } from '@rocket.chat/ui-kit';
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2020-05-08 17:36:10 +00:00
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2022-04-12 16:27:05 +00:00
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import { TSupportedThemes, withTheme } from '../theme';
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2022-04-07 14:10:03 +00:00
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import { themes } from '../lib/constants';
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import TextInput from '../containers/TextInput';
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import KeyboardView from '../containers/KeyboardView';
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2020-05-08 17:36:10 +00:00
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import I18n from '../i18n';
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import { LISTENER } from '../containers/Toast';
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import EventEmitter from '../utils/events';
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import scrollPersistTaps from '../utils/scrollPersistTaps';
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import { getUserSelector } from '../selectors/login';
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import Button from '../containers/Button';
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2020-06-15 14:00:46 +00:00
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import SafeAreaView from '../containers/SafeAreaView';
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import { MultiSelect } from '../containers/UIKit/MultiSelect';
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2022-03-14 13:23:20 +00:00
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import { ICustomFields, IInputsRefs, TParams, ITitle, ILivechat } from '../definitions/ILivechatEditView';
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import { IApplicationState } from '../definitions';
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import { ChatsStackParamList } from '../stacks/types';
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import sharedStyles from './Styles';
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import { hasPermission } from '../lib/methods';
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import { Services } from '../lib/services';
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2020-05-08 17:36:10 +00:00
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const styles = StyleSheet.create({
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container: {
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padding: 16
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},
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title: {
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fontSize: 20,
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paddingVertical: 10,
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...sharedStyles.textMedium
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},
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label: {
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marginBottom: 10,
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fontSize: 14,
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...sharedStyles.textSemibold
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},
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multiSelect: {
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marginBottom: 10
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}
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});
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2022-02-07 15:18:37 +00:00
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interface ILivechatEditViewProps {
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// TODO: Refactor when migrate models
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user: any;
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navigation: StackNavigationProp<ChatsStackParamList, 'LivechatEditView'>;
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route: RouteProp<ChatsStackParamList, 'LivechatEditView'>;
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theme: TSupportedThemes;
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editOmnichannelContact: string[] | undefined;
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editLivechatRoomCustomfields: string[] | undefined;
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}
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const Title = ({ title, theme }: ITitle) =>
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title ? <Text style={[styles.title, { color: themes[theme].titleText }]}>{title}</Text> : null;
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const LivechatEditView = ({
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user,
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navigation,
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route,
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theme,
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editOmnichannelContact,
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editLivechatRoomCustomfields
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}: ILivechatEditViewProps) => {
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const [customFields, setCustomFields] = useState<ICustomFields>({});
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const [availableUserTags, setAvailableUserTags] = useState<string[]>([]);
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const [permissions, setPermissions] = useState([]);
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const params = {} as TParams;
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const inputs = {} as IInputsRefs;
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const livechat = (route.params?.room ?? {}) as ILivechat;
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const visitor = route.params?.roomUser ?? {};
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const getCustomFields = async () => {
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const result = await Services.getCustomFields();
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if (result.success && result.customFields?.length) {
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const visitorCustomFields = result.customFields
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.filter(field => field.visibility !== 'hidden' && field.scope === 'visitor')
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.map(field => ({ [field._id]: (visitor.livechatData && visitor.livechatData[field._id]) || '' }))
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.reduce((ret, field) => ({ ...field, ...ret }), {});
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const livechatCustomFields = result.customFields
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.filter(field => field.visibility !== 'hidden' && field.scope === 'room')
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.map(field => ({ [field._id]: (livechat.livechatData && livechat.livechatData[field._id]) || '' }))
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.reduce((ret, field) => ({ ...field, ...ret }), {});
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return setCustomFields({ visitor: visitorCustomFields, livechat: livechatCustomFields });
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}
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};
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const [tagParam, setTags] = useState(livechat?.tags || []);
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const [tagParamSelected, setTagParamSelected] = useState(livechat?.tags || []);
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useEffect(() => {
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const arr = [...tagParam, ...availableUserTags];
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const uniqueArray = arr.filter((val, i) => arr.indexOf(val) === i);
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setTags(uniqueArray);
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}, [availableUserTags]);
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const handleGetTagsList = async (agentDepartments: string[]) => {
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const tags = await Services.getTagsList();
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const isAdmin = ['admin', 'livechat-manager'].find(role => user.roles.includes(role));
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const availableTags = tags
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.filter(({ departments }) => isAdmin || departments.length === 0 || departments.some(i => agentDepartments.indexOf(i) > -1))
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.map(({ name }) => name);
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setAvailableUserTags(availableTags);
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};
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const handleGetAgentDepartments = async () => {
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const result = await Services.getAgentDepartments(visitor?._id);
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if (result.success) {
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const agentDepartments = result.departments.map(dept => dept.departmentId);
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handleGetTagsList(agentDepartments);
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}
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};
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const submit = async () => {
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const userData = { _id: visitor?._id } as TParams;
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const { rid } = livechat;
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const sms = livechat?.sms;
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const roomData = { _id: rid } as TParams;
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if (params.name) {
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userData.name = params.name;
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}
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if (params.email) {
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userData.email = params.email;
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}
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if (params.phone) {
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userData.phone = params.phone;
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}
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userData.livechatData = {};
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Object.entries(customFields?.visitor || {}).forEach(([key]) => {
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if (params[key] || params[key] === '') {
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userData.livechatData[key] = params[key];
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}
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});
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if (params.topic) {
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roomData.topic = params.topic;
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}
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roomData.tags = tagParamSelected;
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roomData.livechatData = {};
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Object.entries(customFields?.livechat || {}).forEach(([key]) => {
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if (params[key] || params[key] === '') {
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roomData.livechatData[key] = params[key];
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}
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});
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if (sms) {
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delete userData.phone;
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}
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const { error } = await Services.editLivechat(userData, roomData);
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if (error) {
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EventEmitter.emit(LISTENER, { message: error });
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} else {
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EventEmitter.emit(LISTENER, { message: I18n.t('Saved') });
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navigation.goBack();
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}
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};
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const onChangeText = (key: string, text: string) => {
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params[key] = text;
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};
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const getPermissions = async () => {
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const permissionsArray = await hasPermission([editOmnichannelContact, editLivechatRoomCustomfields], livechat.rid);
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setPermissions(permissionsArray);
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};
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useEffect(() => {
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navigation.setOptions({
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title: I18n.t('Edit')
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});
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handleGetAgentDepartments();
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getCustomFields();
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getPermissions();
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}, []);
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return (
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<KeyboardView
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style={{ backgroundColor: themes[theme].auxiliaryBackground }}
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contentContainerStyle={sharedStyles.container}
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keyboardVerticalOffset={128}>
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2020-06-15 14:00:46 +00:00
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<ScrollView {...scrollPersistTaps} style={styles.container}>
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2020-10-30 13:59:44 +00:00
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<SafeAreaView>
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<Title title={visitor?.username} theme={theme} />
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<TextInput
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label={I18n.t('Name')}
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defaultValue={visitor?.name}
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onChangeText={text => onChangeText('name', text)}
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onSubmitEditing={() => {
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inputs.name?.focus();
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}}
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theme={theme}
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editable={!!permissions[0]}
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/>
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<TextInput
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label={I18n.t('Email')}
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inputRef={e => {
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inputs.name = e;
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}}
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defaultValue={visitor?.visitorEmails && visitor?.visitorEmails[0]?.address}
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onChangeText={text => onChangeText('email', text)}
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onSubmitEditing={() => {
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inputs.phone?.focus();
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}}
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theme={theme}
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editable={!!permissions[0]}
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/>
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<TextInput
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label={I18n.t('Phone')}
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inputRef={e => {
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inputs.phone = e;
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}}
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defaultValue={visitor?.phone && visitor?.phone[0]?.phoneNumber}
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onChangeText={text => onChangeText('phone', text)}
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onSubmitEditing={() => {
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const keys = Object.keys(customFields?.visitor || {});
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if (keys.length > 0) {
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const key = keys[0];
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inputs[key]?.focus();
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} else {
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inputs.topic?.focus();
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}
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}}
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theme={theme}
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editable={!!permissions[0]}
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/>
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{Object.entries(customFields?.visitor || {}).map(([key, value], index, array) => (
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<TextInput
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label={key}
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defaultValue={value}
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inputRef={e => {
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inputs[key] = e;
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}}
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onChangeText={text => onChangeText(key, text)}
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onSubmitEditing={() => {
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if (array.length - 1 > index) {
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return inputs[array[index + 1][0]]?.focus();
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}
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inputs.topic?.focus();
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}}
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theme={theme}
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editable={!!permissions[0]}
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/>
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))}
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<Title title={I18n.t('Conversation')} theme={theme} />
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<TextInput
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label={I18n.t('Topic')}
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inputRef={e => {
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inputs.topic = e;
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}}
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defaultValue={livechat?.topic}
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onChangeText={text => onChangeText('topic', text)}
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theme={theme}
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editable={!!permissions[1]}
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/>
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<Text style={[styles.label, { color: themes[theme].titleText }]}>{I18n.t('Tags')}</Text>
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<MultiSelect
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options={tagParam.map((tag: string) => ({ text: { text: tag }, value: tag }))}
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onChange={({ value }: { value: string[] }) => {
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setTagParamSelected([...value]);
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}}
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placeholder={{ text: I18n.t('Tags') }}
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value={tagParamSelected}
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context={BLOCK_CONTEXT.FORM}
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multiselect
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disabled={!permissions[1]}
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inputStyle={styles.multiSelect}
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/>
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{Object.entries(customFields?.livechat || {}).map(([key, value], index, array: any) => (
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<TextInput
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label={key}
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defaultValue={value}
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inputRef={e => {
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inputs[key] = e;
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}}
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onChangeText={text => onChangeText(key, text)}
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onSubmitEditing={() => {
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if (array.length - 1 > index) {
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return inputs[array[index + 1]]?.focus();
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}
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submit();
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}}
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theme={theme}
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editable={!!permissions[1]}
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/>
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))}
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<Button title={I18n.t('Save')} onPress={submit} theme={theme} />
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</SafeAreaView>
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</ScrollView>
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</KeyboardView>
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);
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};
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const mapStateToProps = (state: IApplicationState) => ({
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server: state.server.server,
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user: getUserSelector(state),
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editOmnichannelContact: state.permissions['edit-omnichannel-contact'],
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editLivechatRoomCustomfields: state.permissions['edit-livechat-room-customfields']
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});
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export default connect(mapStateToProps)(withTheme(LivechatEditView));
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