import { ILivechatAgent } from '../../ILivechatAgent'; import { ILivechatDepartment } from '../../ILivechatDepartment'; import { ILivechatDepartmentAgents } from '../../ILivechatDepartmentAgents'; import { ILivechatMonitor } from '../../ILivechatMonitor'; import { ILivechatTag } from '../../ILivechatTag'; import { ILivechatVisitor, ILivechatVisitorDTO } from '../../ILivechatVisitor'; import { IMessage } from '../../IMessage'; import { IOmnichannelRoom, IRoom } from '../../IRoom'; import { ISetting } from '../../ISetting'; import { PaginatedRequest } from '../helpers/PaginatedRequest'; import { PaginatedResult } from '../helpers/PaginatedResult'; type booleanString = 'true' | 'false'; export type OmnichannelEndpoints = { 'livechat/appearance': { GET: () => { appearance: ISetting[]; }; }; 'livechat/visitors.info': { GET: (params: { visitorId: string }) => { visitor: ILivechatVisitor; }; }; 'livechat/room.onHold': { POST: (params: { roomId: IRoom['_id'] }) => void; }; 'livechat/monitors.list': { GET: (params: PaginatedRequest<{ text: string }>) => PaginatedResult<{ monitors: ILivechatMonitor[]; }>; }; 'livechat/tags.list': { GET: (params: PaginatedRequest<{ text: string }, 'name'>) => PaginatedResult<{ tags: ILivechatTag[]; }>; }; 'livechat/department': { GET: ( params: PaginatedRequest<{ text: string; onlyMyDepartments?: booleanString; enabled?: boolean; excludeDepartmentId?: string; }> ) => PaginatedResult<{ departments: ILivechatDepartment[]; }>; POST: (params: { department: Partial; agents: string[] }) => { department: ILivechatDepartment; agents: any[]; }; }; 'livechat/department/:_id': { GET: (params: { onlyMyDepartments?: booleanString; includeAgents?: booleanString }) => { department: ILivechatDepartment | null; agents?: any[]; }; PUT: (params: { department: Partial[]; agents: any[] }) => { department: ILivechatDepartment; agents: any[]; }; DELETE: () => void; }; 'livechat/department.autocomplete': { GET: (params: { selector: string; onlyMyDepartments: booleanString }) => { items: ILivechatDepartment[]; }; }; 'livechat/department/:departmentId/agents': { GET: (params: { sort: string }) => PaginatedResult<{ agents: ILivechatDepartmentAgents[] }>; POST: (params: { upsert: string[]; remove: string[] }) => void; }; 'livechat/department/:departmentId/?includeAgents=false': { GET: () => PaginatedResult<{ department: ILivechatDepartment }>; }; 'livechat/departments.available-by-unit/:id': { GET: (params: PaginatedRequest<{ text: string }>) => PaginatedResult<{ departments: ILivechatDepartment[]; }>; }; 'livechat/departments.by-unit/': { GET: (params: PaginatedRequest<{ text: string }>) => PaginatedResult<{ departments: ILivechatDepartment[]; }>; }; 'livechat/departments.by-unit/:id': { GET: (params: PaginatedRequest<{ text: string }>) => PaginatedResult<{ departments: ILivechatDepartment[]; }>; }; 'livechat/department.listByIds': { GET: (params: { ids: string[]; fields?: Record }) => { departments: ILivechatDepartment[] }; }; 'livechat/custom-fields': { GET: (params: PaginatedRequest<{ text: string }>) => PaginatedResult<{ customFields: [ { _id: string; label: string; } ]; }>; }; 'livechat/rooms': { GET: (params: { guest: string; fname: string; servedBy: string[]; status: string; department: string; from: string; to: string; customFields: any; current: number; itemsPerPage: number; tags: string[]; }) => PaginatedResult<{ rooms: IOmnichannelRoom[]; }>; }; 'livechat/:rid/messages': { GET: (params: PaginatedRequest<{ query: string }>) => PaginatedResult<{ messages: IMessage[]; }>; }; 'livechat/users/agent': { GET: (params: PaginatedRequest<{ text?: string }>) => PaginatedResult<{ users: { _id: string; emails: { address: string; verified: boolean; }[]; status: string; name: string; username: string; statusLivechat: string; livechat: { maxNumberSimultaneousChat: number; }; }[]; }>; }; 'livechat/visitor': { POST: (params: { visitor: ILivechatVisitorDTO }) => { visitor: ILivechatVisitor }; }; 'livechat/visitor/:token': { GET: (params: { token: string }) => { visitor: ILivechatVisitor }; DELETE: (params: { token: string }) => { visitor: { _id: string; ts: string } }; }; 'livechat/visitor/:token/room': { GET: (params: { token: string }) => { rooms: IOmnichannelRoom[] }; }; 'livechat/visitor.callStatus': { POST: (params: { token: string; callStatus: string; rid: string; callId: string }) => { token: string; callStatus: string; }; }; 'livechat/visitor.status': { POST: (params: { token: string; status: string }) => { token: string; status: string }; }; 'livechat/queue': { GET: (params: { agentId?: ILivechatAgent['_id']; includeOfflineAgents?: boolean; departmentId?: ILivechatAgent['_id']; offset: number; count: number; sort: string | { uploadedAt: number }; }) => { queue: { chats: number; department: { _id: string; name: string }; user: { _id: string; username: string; status: string }; }[]; count: number; offset: number; total: number; }; }; };