vn-verdnaturachat/app/views/LivechatEditView.tsx

356 lines
10 KiB
TypeScript

import React, { useEffect, useState } from 'react';
import { StackNavigationProp } from '@react-navigation/stack';
import { RouteProp } from '@react-navigation/native';
import { ScrollView, StyleSheet, Text, TextInput as RNTextInput } from 'react-native';
import { connect } from 'react-redux';
import { BLOCK_CONTEXT } from '@rocket.chat/ui-kit';
import { withTheme } from '../theme';
import { themes } from '../constants/colors';
import TextInput from '../containers/TextInput';
import KeyboardView from '../presentation/KeyboardView';
import RocketChat from '../lib/rocketchat';
import I18n from '../i18n';
import { LISTENER } from '../containers/Toast';
import EventEmitter from '../utils/events';
import scrollPersistTaps from '../utils/scrollPersistTaps';
import { getUserSelector } from '../selectors/login';
import Button from '../containers/Button';
import SafeAreaView from '../containers/SafeAreaView';
import { MultiSelect } from '../containers/UIKit/MultiSelect';
import { IVisitor } from '../definitions/IVisitor';
import { ITagsOmnichannel } from '../definitions/ITagsOmnichannel';
import { IApplicationState, ISubscription } from '../definitions';
import { ChatsStackParamList } from '../stacks/types';
import sharedStyles from './Styles';
const styles = StyleSheet.create({
container: {
padding: 16
},
title: {
fontSize: 20,
paddingVertical: 10,
...sharedStyles.textMedium
},
label: {
marginBottom: 10,
fontSize: 14,
...sharedStyles.textSemibold
},
multiSelect: {
marginBottom: 10
}
});
interface ITitle {
title: string;
theme: string;
}
interface IField {
_id: string;
visibility: string;
scope: string;
}
interface IInputs {
[key: string]: string | string[] | undefined;
name: string;
email: string;
phone?: string;
topic: string;
tag: string[];
}
type TParams = IVisitor & IInputs;
interface ILivechat extends ISubscription {
// Param dynamic depends on server
sms?: string;
}
interface IInputsRefs {
[index: string]: RNTextInput | null;
name: RNTextInput | null;
phone: RNTextInput | null;
topic: RNTextInput | null;
}
interface ICustomFields {
visitor?: { [key: string]: string };
livechat?: { [key: string]: string };
}
interface ILivechatEditViewProps {
// TODO: Refactor when migrate models
user: any;
navigation: StackNavigationProp<ChatsStackParamList, 'LivechatEditView'>;
route: RouteProp<ChatsStackParamList, 'LivechatEditView'>;
theme: string;
editOmnichannelContact: string[] | undefined;
editLivechatRoomCustomfields: string[] | undefined;
}
const Title = ({ title, theme }: ITitle) =>
title ? <Text style={[styles.title, { color: themes[theme].titleText }]}>{title}</Text> : null;
const LivechatEditView = ({
user,
navigation,
route,
theme,
editOmnichannelContact,
editLivechatRoomCustomfields
}: ILivechatEditViewProps) => {
const [customFields, setCustomFields] = useState<ICustomFields>({});
const [availableUserTags, setAvailableUserTags] = useState<string[]>([]);
const [permissions, setPermissions] = useState([]);
const params = {} as TParams;
const inputs = {} as IInputsRefs;
const livechat = (route.params?.room ?? {}) as ILivechat;
const visitor = route.params?.roomUser ?? {};
const getCustomFields = async () => {
const result: any = await RocketChat.getCustomFields();
if (result.success && result.customFields?.length) {
const visitorCustomFields = result.customFields
.filter((field: IField) => field.visibility !== 'hidden' && field.scope === 'visitor')
.map((field: IField) => ({ [field._id]: (visitor.livechatData && visitor.livechatData[field._id]) || '' }))
.reduce((ret: IField, field: IField) => ({ ...field, ...ret }));
const livechatCustomFields = result.customFields
.filter((field: IField) => field.visibility !== 'hidden' && field.scope === 'room')
.map((field: IField) => ({ [field._id]: (livechat.livechatData && livechat.livechatData[field._id]) || '' }))
.reduce((ret: IField, field: IField) => ({ ...field, ...ret }));
return setCustomFields({ visitor: visitorCustomFields, livechat: livechatCustomFields });
}
};
const [tagParam, setTags] = useState(livechat?.tags || []);
const [tagParamSelected, setTagParamSelected] = useState(livechat?.tags || []);
useEffect(() => {
const arr = [...tagParam, ...availableUserTags];
const uniqueArray = arr.filter((val, i) => arr.indexOf(val) === i);
setTags(uniqueArray);
}, [availableUserTags]);
const getTagsList = async (agentDepartments: string[]) => {
const tags: ITagsOmnichannel[] = await RocketChat.getTagsList();
const isAdmin = ['admin', 'livechat-manager'].find(role => user.roles.includes(role));
const availableTags = tags
.filter(({ departments }) => isAdmin || departments.length === 0 || departments.some(i => agentDepartments.indexOf(i) > -1))
.map(({ name }) => name);
setAvailableUserTags(availableTags);
};
const getAgentDepartments = async () => {
const result = await RocketChat.getAgentDepartments(visitor?._id);
if (result.success) {
const agentDepartments = result.departments.map((dept: { departmentId: string }) => dept.departmentId);
getTagsList(agentDepartments);
}
};
const submit = async () => {
const userData = { _id: visitor?._id } as TParams;
const { rid } = livechat;
const sms = livechat?.sms;
const roomData = { _id: rid } as TParams;
if (params.name) {
userData.name = params.name;
}
if (params.email) {
userData.email = params.email;
}
if (params.phone) {
userData.phone = params.phone;
}
userData.livechatData = {};
Object.entries(customFields?.visitor || {}).forEach(([key]) => {
if (params[key] || params[key] === '') {
userData.livechatData[key] = params[key];
}
});
if (params.topic) {
roomData.topic = params.topic;
}
roomData.tags = tagParamSelected;
roomData.livechatData = {};
Object.entries(customFields?.livechat || {}).forEach(([key]) => {
if (params[key] || params[key] === '') {
roomData.livechatData[key] = params[key];
}
});
if (sms) {
delete userData.phone;
}
const { error } = await RocketChat.editLivechat(userData, roomData);
if (error) {
EventEmitter.emit(LISTENER, { message: error });
} else {
EventEmitter.emit(LISTENER, { message: I18n.t('Saved') });
navigation.goBack();
}
};
const onChangeText = (key: string, text: string) => {
params[key] = text;
};
const getPermissions = async () => {
const permissionsArray = await RocketChat.hasPermission([editOmnichannelContact, editLivechatRoomCustomfields], livechat.rid);
setPermissions(permissionsArray);
};
useEffect(() => {
navigation.setOptions({
title: I18n.t('Edit')
});
getAgentDepartments();
getCustomFields();
getPermissions();
}, []);
return (
<KeyboardView
style={{ backgroundColor: themes[theme].auxiliaryBackground }}
contentContainerStyle={sharedStyles.container}
keyboardVerticalOffset={128}>
<ScrollView {...scrollPersistTaps} style={styles.container}>
<SafeAreaView>
<Title title={visitor?.username} theme={theme} />
<TextInput
label={I18n.t('Name')}
defaultValue={visitor?.name}
onChangeText={text => onChangeText('name', text)}
onSubmitEditing={() => {
inputs.name?.focus();
}}
theme={theme}
editable={!!permissions[0]}
/>
<TextInput
label={I18n.t('Email')}
inputRef={e => {
inputs.name = e;
}}
defaultValue={visitor?.visitorEmails && visitor?.visitorEmails[0]?.address}
onChangeText={text => onChangeText('email', text)}
onSubmitEditing={() => {
inputs.phone?.focus();
}}
theme={theme}
editable={!!permissions[0]}
/>
<TextInput
label={I18n.t('Phone')}
inputRef={e => {
inputs.phone = e;
}}
defaultValue={visitor?.phone && visitor?.phone[0]?.phoneNumber}
onChangeText={text => onChangeText('phone', text)}
onSubmitEditing={() => {
const keys = Object.keys(customFields?.visitor || {});
if (keys.length > 0) {
const key = keys[0];
inputs[key]?.focus();
} else {
inputs.topic?.focus();
}
}}
theme={theme}
editable={!!permissions[0]}
/>
{Object.entries(customFields?.visitor || {}).map(([key, value], index, array) => (
<TextInput
label={key}
defaultValue={value}
inputRef={e => {
inputs[key] = e;
}}
onChangeText={text => onChangeText(key, text)}
onSubmitEditing={() => {
if (array.length - 1 > index) {
return inputs[array[index + 1][0]]?.focus();
}
inputs.topic?.focus();
}}
theme={theme}
editable={!!permissions[0]}
/>
))}
<Title title={I18n.t('Conversation')} theme={theme} />
<TextInput
label={I18n.t('Topic')}
inputRef={e => {
inputs.topic = e;
}}
defaultValue={livechat?.topic}
onChangeText={text => onChangeText('topic', text)}
theme={theme}
editable={!!permissions[1]}
/>
<Text style={[styles.label, { color: themes[theme].titleText }]}>{I18n.t('Tags')}</Text>
<MultiSelect
options={tagParam.map((tag: string) => ({ text: { text: tag }, value: tag }))}
onChange={({ value }: { value: string[] }) => {
setTagParamSelected([...value]);
}}
placeholder={{ text: I18n.t('Tags') }}
value={tagParamSelected}
context={BLOCK_CONTEXT.FORM}
multiselect
theme={theme}
disabled={!permissions[1]}
inputStyle={styles.multiSelect}
/>
{Object.entries(customFields?.livechat || {}).map(([key, value], index, array: any) => (
<TextInput
label={key}
defaultValue={value}
inputRef={e => {
inputs[key] = e;
}}
onChangeText={text => onChangeText(key, text)}
onSubmitEditing={() => {
if (array.length - 1 > index) {
return inputs[array[index + 1]]?.focus();
}
submit();
}}
theme={theme}
editable={!!permissions[1]}
/>
))}
<Button title={I18n.t('Save')} onPress={submit} theme={theme} />
</SafeAreaView>
</ScrollView>
</KeyboardView>
);
};
const mapStateToProps = (state: IApplicationState) => ({
server: state.server.server,
user: getUserSelector(state),
editOmnichannelContact: state.permissions['edit-omnichannel-contact'],
editLivechatRoomCustomfields: state.permissions['edit-livechat-room-customfields']
});
export default connect(mapStateToProps)(withTheme(LivechatEditView));