import React, { useEffect, useState } from 'react'; import { StackNavigationProp } from '@react-navigation/stack'; import { RouteProp } from '@react-navigation/native'; import { ScrollView, StyleSheet, Text } from 'react-native'; import { connect } from 'react-redux'; import { BlockContext } from '@rocket.chat/ui-kit'; import { TSupportedThemes, withTheme } from '../theme'; import { themes } from '../lib/constants'; import { FormTextInput } from '../containers/TextInput'; import KeyboardView from '../containers/KeyboardView'; import I18n from '../i18n'; import { LISTENER } from '../containers/Toast'; import EventEmitter from '../lib/methods/helpers/events'; import scrollPersistTaps from '../lib/methods/helpers/scrollPersistTaps'; import { getUserSelector } from '../selectors/login'; import Button from '../containers/Button'; import SafeAreaView from '../containers/SafeAreaView'; import { MultiSelect } from '../containers/UIKit/MultiSelect'; import { ICustomFields, IInputsRefs, TParams, ITitle, ILivechat } from '../definitions/ILivechatEditView'; import { IApplicationState, IUser } from '../definitions'; import { ChatsStackParamList } from '../stacks/types'; import sharedStyles from './Styles'; import { Services } from '../lib/services'; import { usePermissions } from '../lib/hooks'; const styles = StyleSheet.create({ container: { padding: 16 }, title: { fontSize: 20, paddingVertical: 10, ...sharedStyles.textMedium }, label: { marginBottom: 10, fontSize: 14, ...sharedStyles.textSemibold }, multiSelect: { marginBottom: 10 } }); interface ILivechatEditViewProps { user: IUser; navigation: StackNavigationProp; route: RouteProp; theme: TSupportedThemes; editOmnichannelContact: string[] | undefined; editLivechatRoomCustomfields: string[] | undefined; } const Title = ({ title, theme }: ITitle) => title ? {title} : null; const LivechatEditView = ({ user, navigation, route, theme }: ILivechatEditViewProps) => { const [customFields, setCustomFields] = useState({}); const [availableUserTags, setAvailableUserTags] = useState([]); const params = {} as TParams; const inputs = {} as IInputsRefs; const livechat = (route.params?.room ?? {}) as ILivechat; const visitor = route.params?.roomUser ?? {}; const [editOmnichannelContactPermission, editLivechatRoomCustomFieldsPermission] = usePermissions( ['edit-omnichannel-contact', 'edit-livechat-room-customfields'], livechat.rid ); const getCustomFields = async () => { const result = await Services.getCustomFields(); if (result.success && result.customFields?.length) { const visitorCustomFields = result.customFields .filter(field => field.visibility !== 'hidden' && field.scope === 'visitor') .map(field => ({ [field._id]: (visitor.livechatData && visitor.livechatData[field._id]) || '' })) .reduce((ret, field) => ({ ...field, ...ret }), {}); const livechatCustomFields = result.customFields .filter(field => field.visibility !== 'hidden' && field.scope === 'room') .map(field => ({ [field._id]: (livechat.livechatData && livechat.livechatData[field._id]) || '' })) .reduce((ret, field) => ({ ...field, ...ret }), {}); return setCustomFields({ visitor: visitorCustomFields, livechat: livechatCustomFields }); } }; const [tagParam, setTags] = useState(livechat?.tags || []); const [tagParamSelected, setTagParamSelected] = useState(livechat?.tags || []); useEffect(() => { const arr = [...tagParam, ...availableUserTags]; const uniqueArray = arr.filter((val, i) => arr.indexOf(val) === i); setTags(uniqueArray); }, [availableUserTags]); const handleGetTagsList = async (agentDepartments: string[]) => { const tags = await Services.getTagsList(); const isAdmin = ['admin', 'livechat-manager'].find(role => user.roles?.includes(role)); const availableTags = tags .filter(({ departments }) => isAdmin || departments.length === 0 || departments.some(i => agentDepartments.indexOf(i) > -1)) .map(({ name }) => name); setAvailableUserTags(availableTags); }; const handleGetAgentDepartments = async () => { const result = await Services.getAgentDepartments(visitor?._id); if (result.success) { const agentDepartments = result.departments.map(dept => dept.departmentId); handleGetTagsList(agentDepartments); } }; const submit = async () => { const userData = { _id: visitor?._id } as TParams; const { rid } = livechat; const sms = livechat?.sms; const roomData = { _id: rid } as TParams; if (params.name) { userData.name = params.name; } if (params.email) { userData.email = params.email; } if (params.phone) { userData.phone = params.phone; } userData.livechatData = {}; Object.entries(customFields?.visitor || {}).forEach(([key]) => { if (params[key] || params[key] === '') { userData.livechatData[key] = params[key]; } }); if (params.topic) { roomData.topic = params.topic; } roomData.tags = tagParamSelected; roomData.livechatData = {}; Object.entries(customFields?.livechat || {}).forEach(([key]) => { if (params[key] || params[key] === '') { roomData.livechatData[key] = params[key]; } }); if (sms) { delete userData.phone; } const { error } = await Services.editLivechat(userData, roomData); if (error) { EventEmitter.emit(LISTENER, { message: error }); } else { EventEmitter.emit(LISTENER, { message: I18n.t('Saved') }); navigation.goBack(); } }; const onChangeText = (key: string, text: string) => { params[key] = text; }; useEffect(() => { navigation.setOptions({ title: I18n.t('Edit') }); handleGetAgentDepartments(); getCustomFields(); }, []); return ( <FormTextInput label={I18n.t('Name')} defaultValue={visitor?.name} onChangeText={text => onChangeText('name', text)} onSubmitEditing={() => { inputs.name?.focus(); }} editable={!!editOmnichannelContactPermission} /> <FormTextInput label={I18n.t('Email')} inputRef={e => { inputs.name = e; }} defaultValue={visitor?.visitorEmails && visitor?.visitorEmails[0]?.address} onChangeText={text => onChangeText('email', text)} onSubmitEditing={() => { inputs.phone?.focus(); }} editable={!!editOmnichannelContactPermission} /> <FormTextInput label={I18n.t('Phone')} inputRef={e => { inputs.phone = e; }} defaultValue={visitor?.phone && visitor?.phone[0]?.phoneNumber} onChangeText={text => onChangeText('phone', text)} onSubmitEditing={() => { const keys = Object.keys(customFields?.visitor || {}); if (keys.length > 0) { const key = keys[0]; inputs[key]?.focus(); } else { inputs.topic?.focus(); } }} editable={!!editOmnichannelContactPermission} /> {Object.entries(customFields?.visitor || {}).map(([key, value], index, array) => ( <FormTextInput label={key} defaultValue={value} inputRef={e => { inputs[key] = e; }} onChangeText={text => onChangeText(key, text)} onSubmitEditing={() => { if (array.length - 1 > index) { return inputs[array[index + 1][0]]?.focus(); } inputs.topic?.focus(); }} editable={!!editOmnichannelContactPermission} /> ))} <Title title={I18n.t('Conversation')} theme={theme} /> <FormTextInput label={I18n.t('Topic')} inputRef={e => { inputs.topic = e; }} defaultValue={livechat?.topic} onChangeText={text => onChangeText('topic', text)} editable={!!editLivechatRoomCustomFieldsPermission} /> <Text style={[styles.label, { color: themes[theme].titleText }]}>{I18n.t('Tags')}</Text> <MultiSelect options={tagParam.map((tag: string) => ({ text: { text: tag }, value: tag }))} onChange={({ value }: { value: string[] }) => { setTagParamSelected([...value]); }} placeholder={{ text: I18n.t('Tags') }} value={tagParamSelected} context={BlockContext.FORM} multiselect disabled={!editLivechatRoomCustomFieldsPermission} inputStyle={styles.multiSelect} /> {Object.entries(customFields?.livechat || {}).map(([key, value], index, array: any) => ( <FormTextInput label={key} defaultValue={value} inputRef={e => { inputs[key] = e; }} onChangeText={text => onChangeText(key, text)} onSubmitEditing={() => { if (array.length - 1 > index) { return inputs[array[index + 1]]?.focus(); } submit(); }} editable={!!editLivechatRoomCustomFieldsPermission} /> ))} <Button title={I18n.t('Save')} onPress={submit} /> </SafeAreaView> </ScrollView> </KeyboardView> ); }; const mapStateToProps = (state: IApplicationState) => ({ server: state.server.server, user: getUserSelector(state) }); export default connect(mapStateToProps)(withTheme(LivechatEditView));