diff --git a/app/lib/hooks/index.ts b/app/lib/hooks/index.ts
index e32a49c6b..4501efcd7 100644
--- a/app/lib/hooks/index.ts
+++ b/app/lib/hooks/index.ts
@@ -1 +1,2 @@
 export * from './useAppSelector';
+export * from './usePermissions';
diff --git a/app/lib/hooks/usePermissions.ts b/app/lib/hooks/usePermissions.ts
new file mode 100644
index 000000000..c15c29b68
--- /dev/null
+++ b/app/lib/hooks/usePermissions.ts
@@ -0,0 +1,53 @@
+import { useState, useEffect } from 'react';
+import { dequal } from 'dequal';
+import { Subscription } from 'rxjs';
+import { createSelector } from 'reselect';
+import { shallowEqual } from 'react-redux';
+
+import { TSupportedPermissions } from '../../reducers/permissions';
+import { IApplicationState, TSubscriptionModel } from '../../definitions';
+import { getUserSelector } from '../../selectors/login';
+import { useAppSelector } from './useAppSelector';
+import { getSubscriptionByRoomId } from '../database/services/Subscription';
+
+const getPermissionsSelector = createSelector(
+	[(state: IApplicationState) => state.permissions, (_state: any, permissionsArray: TSupportedPermissions[]) => permissionsArray],
+	(permissions, permissionsArray) => permissionsArray.map(p => permissions[p])
+);
+
+const useSubscriptionRoles = (rid?: string): TSubscriptionModel['roles'] => {
+	const [subscriptionRoles, setSubscriptionRoles] = useState<TSubscriptionModel['roles']>([]);
+
+	useEffect(() => {
+		if (!rid) {
+			return;
+		}
+		let subSubscription: Subscription;
+		getSubscriptionByRoomId(rid).then(sub => {
+			if (!sub) {
+				return;
+			}
+			const observable = sub.observe();
+			subSubscription = observable.subscribe(s => {
+				if (!dequal(subscriptionRoles, s.roles)) {
+					setSubscriptionRoles(s.roles);
+				}
+			});
+		});
+
+		return () => {
+			if (subSubscription && subSubscription?.unsubscribe) subSubscription.unsubscribe();
+		};
+	}, [subscriptionRoles]);
+
+	return subscriptionRoles;
+};
+
+export function usePermissions(permissions: TSupportedPermissions[], rid?: string): boolean[] {
+	const userRoles = useAppSelector(state => getUserSelector(state).roles || [], shallowEqual);
+	const permissionsRedux = useAppSelector(state => getPermissionsSelector(state, permissions), shallowEqual);
+	const subscriptionRoles = useSubscriptionRoles(rid);
+
+	const mergedRoles = [...new Set([...(subscriptionRoles || []), ...userRoles])];
+	return permissionsRedux.map(permission => (permission ?? []).some(r => mergedRoles.includes(r)));
+}
diff --git a/app/views/LivechatEditView.tsx b/app/views/LivechatEditView.tsx
index cbc473a4c..094896bed 100644
--- a/app/views/LivechatEditView.tsx
+++ b/app/views/LivechatEditView.tsx
@@ -21,8 +21,8 @@ import { ICustomFields, IInputsRefs, TParams, ITitle, ILivechat } from '../defin
 import { IApplicationState, IUser } from '../definitions';
 import { ChatsStackParamList } from '../stacks/types';
 import sharedStyles from './Styles';
-import { hasPermission } from '../lib/methods/helpers';
 import { Services } from '../lib/services';
+import { usePermissions } from '../lib/hooks';
 
 const styles = StyleSheet.create({
 	container: {
@@ -55,17 +55,9 @@ interface ILivechatEditViewProps {
 const Title = ({ title, theme }: ITitle) =>
 	title ? <Text style={[styles.title, { color: themes[theme].titleText }]}>{title}</Text> : null;
 
-const LivechatEditView = ({
-	user,
-	navigation,
-	route,
-	theme,
-	editOmnichannelContact,
-	editLivechatRoomCustomfields
-}: ILivechatEditViewProps) => {
+const LivechatEditView = ({ user, navigation, route, theme }: ILivechatEditViewProps) => {
 	const [customFields, setCustomFields] = useState<ICustomFields>({});
 	const [availableUserTags, setAvailableUserTags] = useState<string[]>([]);
-	const [permissions, setPermissions] = useState<boolean[]>([]);
 
 	const params = {} as TParams;
 	const inputs = {} as IInputsRefs;
@@ -73,6 +65,11 @@ const LivechatEditView = ({
 	const livechat = (route.params?.room ?? {}) as ILivechat;
 	const visitor = route.params?.roomUser ?? {};
 
+	const [editOmnichannelContactPermission, editLivechatRoomCustomFieldsPermission] = usePermissions(
+		['edit-omnichannel-contact', 'edit-livechat-room-customfields'],
+		livechat.rid
+	);
+
 	const getCustomFields = async () => {
 		const result = await Services.getCustomFields();
 		if (result.success && result.customFields?.length) {
@@ -171,18 +168,12 @@ const LivechatEditView = ({
 		params[key] = text;
 	};
 
-	const getPermissions = async () => {
-		const permissionsArray = await hasPermission([editOmnichannelContact, editLivechatRoomCustomfields], livechat.rid);
-		setPermissions(permissionsArray);
-	};
-
 	useEffect(() => {
 		navigation.setOptions({
 			title: I18n.t('Edit')
 		});
 		handleGetAgentDepartments();
 		getCustomFields();
-		getPermissions();
 	}, []);
 
 	return (
@@ -201,7 +192,7 @@ const LivechatEditView = ({
 							inputs.name?.focus();
 						}}
 						theme={theme}
-						editable={!!permissions[0]}
+						editable={!!editOmnichannelContactPermission}
 					/>
 					<FormTextInput
 						label={I18n.t('Email')}
@@ -214,7 +205,7 @@ const LivechatEditView = ({
 							inputs.phone?.focus();
 						}}
 						theme={theme}
-						editable={!!permissions[0]}
+						editable={!!editOmnichannelContactPermission}
 					/>
 					<FormTextInput
 						label={I18n.t('Phone')}
@@ -233,7 +224,7 @@ const LivechatEditView = ({
 							}
 						}}
 						theme={theme}
-						editable={!!permissions[0]}
+						editable={!!editOmnichannelContactPermission}
 					/>
 					{Object.entries(customFields?.visitor || {}).map(([key, value], index, array) => (
 						<FormTextInput
@@ -250,7 +241,7 @@ const LivechatEditView = ({
 								inputs.topic?.focus();
 							}}
 							theme={theme}
-							editable={!!permissions[0]}
+							editable={!!editOmnichannelContactPermission}
 						/>
 					))}
 					<Title title={I18n.t('Conversation')} theme={theme} />
@@ -262,7 +253,7 @@ const LivechatEditView = ({
 						defaultValue={livechat?.topic}
 						onChangeText={text => onChangeText('topic', text)}
 						theme={theme}
-						editable={!!permissions[1]}
+						editable={!!editLivechatRoomCustomFieldsPermission}
 					/>
 
 					<Text style={[styles.label, { color: themes[theme].titleText }]}>{I18n.t('Tags')}</Text>
@@ -275,7 +266,7 @@ const LivechatEditView = ({
 						value={tagParamSelected}
 						context={BlockContext.FORM}
 						multiselect
-						disabled={!permissions[1]}
+						disabled={!editLivechatRoomCustomFieldsPermission}
 						inputStyle={styles.multiSelect}
 					/>
 
@@ -294,7 +285,7 @@ const LivechatEditView = ({
 								submit();
 							}}
 							theme={theme}
-							editable={!!permissions[1]}
+							editable={!!editLivechatRoomCustomFieldsPermission}
 						/>
 					))}
 
@@ -307,9 +298,7 @@ const LivechatEditView = ({
 
 const mapStateToProps = (state: IApplicationState) => ({
 	server: state.server.server,
-	user: getUserSelector(state),
-	editOmnichannelContact: state.permissions['edit-omnichannel-contact'],
-	editLivechatRoomCustomfields: state.permissions['edit-livechat-room-customfields']
+	user: getUserSelector(state)
 });
 
 export default connect(mapStateToProps)(withTheme(LivechatEditView));