104 lines
2.3 KiB
TypeScript
104 lines
2.3 KiB
TypeScript
import Model from '@nozbe/watermelondb/Model';
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import { IMessage } from './IMessage';
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import { IServedBy } from './IServedBy';
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import { SubscriptionType } from './ISubscription';
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import { IUser } from './IUser';
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interface IRequestTranscript {
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email: string;
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requestedAt: Date;
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requestedBy: IUser;
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subject: string;
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}
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export interface IRoom {
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_id?: string;
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fname?: string;
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id: string;
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rid: string;
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prid: string;
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t: SubscriptionType;
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name: string;
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teamMain: boolean;
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alert?: boolean;
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customFields: string[];
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broadcast: boolean;
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encrypted: boolean;
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ro: boolean;
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v?: {
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_id?: string;
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token?: string;
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status: 'online' | 'busy' | 'away' | 'offline';
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};
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servedBy?: IServedBy;
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departmentId?: string;
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livechatData?: any;
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tags?: string[];
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e2eKeyId?: string;
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avatarETag?: string;
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latest?: string;
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default?: true;
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featured?: true;
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}
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export enum OmnichannelSourceType {
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WIDGET = 'widget',
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EMAIL = 'email',
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SMS = 'sms',
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APP = 'app',
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API = 'api',
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OTHER = 'other' // catch-all source type
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}
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export interface IOmnichannelRoom extends Omit<IRoom, 'default' | 'featured' | 'broadcast' | ''> {
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t: SubscriptionType.OMNICHANNEL;
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v: {
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_id?: string;
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token?: string;
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status: 'online' | 'busy' | 'away' | 'offline';
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};
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email?: {
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// Data used when the room is created from an email, via email Integration.
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inbox: string;
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thread: string;
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replyTo: string;
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subject: string;
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};
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source: {
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// TODO: looks like this is not so required as the definition suggests
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// The source, or client, which created the Omnichannel room
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type: OmnichannelSourceType;
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// An optional identification of external sources, such as an App
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id?: string;
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// A human readable alias that goes with the ID, for post analytical purposes
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alias?: string;
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// A label to be shown in the room info
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label?: string;
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// The sidebar icon
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sidebarIcon?: string;
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// The default sidebar icon
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defaultIcon?: string;
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};
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transcriptRequest?: IRequestTranscript;
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servedBy?: IServedBy;
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onHold?: boolean;
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departmentId?: string;
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lastMessage?: IMessage & { token?: string };
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tags: any;
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closedAt: any;
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metrics: any;
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waitingResponse: any;
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responseBy: any;
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priorityId: any;
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livechatData: any;
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queuedAt?: Date;
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ts: Date;
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label?: string;
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crmData?: unknown;
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}
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export type TRoomModel = IRoom & Model;
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