diff --git a/src/components/common/SendSmsDialog.vue b/src/components/common/SendSmsDialog.vue
index 269a4ec9a..a953abd75 100644
--- a/src/components/common/SendSmsDialog.vue
+++ b/src/components/common/SendSmsDialog.vue
@@ -1,15 +1,15 @@
 <script setup>
-import {useDialogPluginComponent} from 'quasar';
-import {useI18n} from 'vue-i18n';
-import {computed, ref} from 'vue';
+import { useDialogPluginComponent } from 'quasar';
+import { useI18n } from 'vue-i18n';
+import { computed, ref } from 'vue';
 import VnInput from 'components/common/VnInput.vue';
 import axios from 'axios';
-import useNotify from "composables/useNotify";
+import useNotify from 'composables/useNotify';
 
 const MESSAGE_MAX_LENGTH = 160;
 
-const {t} = useI18n();
-const {notify} = useNotify();
+const { t } = useI18n();
+const { notify } = useNotify();
 const props = defineProps({
     title: {
         type: String,
@@ -34,7 +34,7 @@ const props = defineProps({
 });
 
 const emit = defineEmits([...useDialogPluginComponent.emits, 'sent']);
-const {dialogRef, onDialogHide} = useDialogPluginComponent();
+const { dialogRef, onDialogHide } = useDialogPluginComponent();
 
 const smsRules = [
     (val) => (val && val.length > 0) || t("The message can't be empty"),
@@ -43,10 +43,10 @@ const smsRules = [
         t("The message it's too long"),
 ];
 
-const message = ref('');
+const message = ref(t('routeDelay'));
 
 const charactersRemaining = computed(
-    () => MESSAGE_MAX_LENGTH - new Blob([message.value]).size
+    () => MESSAGE_MAX_LENGTH - new Blob([message.value]).size,
 );
 
 const charactersChipColor = computed(() => {
@@ -114,7 +114,7 @@ const onSubmit = async () => {
                                 <QTooltip>
                                     {{
                                         t(
-                                            'Special characters like accents counts as a multiple'
+                                            'Special characters like accents counts as a multiple',
                                         )
                                     }}
                                 </QTooltip>
@@ -144,7 +144,10 @@ const onSubmit = async () => {
     max-width: 450px;
 }
 </style>
+
 <i18n>
+en:
+    routeDelay: "Your order has been delayed in transit.\nDelivery will take place throughout the day.\nWe apologize for the inconvenience and appreciate your patience."
 es:
     Message: Mensaje
     Send: Enviar
@@ -153,4 +156,5 @@ es:
     The destination can't be empty: El destinatario no puede estar vacio
     The message can't be empty: El mensaje no puede estar vacio
     The message it's too long: El mensaje es demasiado largo
-</i18n>
+    routeDelay: "Retraso en ruta.\nInformamos que la ruta que lleva su pedido ha sufrido un retraso y la entrega se hará a lo largo del día.\nDisculpe las molestias."
+    </i18n>