2024-01-15 11:31:03 +00:00
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DELIMITER $$
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CREATE OR REPLACE DEFINER=`root`@`localhost` PROCEDURE `bi`.`claim_ratio_routine`()
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BEGIN
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DECLARE vMonthToRefund INT DEFAULT 4;
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/*
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* PAK 2015-11-20
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* Se trata de añadir a la tabla Greuges todos los
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* cargos que luego vamos a utilizar para calcular el recobro
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*/
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-- Reclamaciones demasiado sensibles
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2024-02-05 08:02:31 +00:00
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INSERT INTO vn.greuge(shipped, clientFk, description,
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amount, greugeTypeFk, ticketFk)
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2024-01-15 11:31:03 +00:00
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SELECT cm.Fecha
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, cm.Id_Cliente
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, concat('Claim ',cm.id,' : ', m.Concepte)
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,round( -1 * ((sensib -1)/4) * Cantidad *
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Preu * (100 - Descuento) / 100, 2) AS Reclamaciones
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, 4
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, m.Id_Ticket
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FROM vn2008.Movimientos m
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JOIN vn2008.cl_act ca USING(Id_Movimiento)
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JOIN vn2008.cl_main cm ON cm.id = ca.cl_main_id
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WHERE ca.cl_sol_id NOT IN (1,5)
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AND ca.greuge = 0
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AND cm.cl_est_id = 3;
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-- Reclamaciones que pasan a Maná
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2024-02-05 08:02:31 +00:00
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INSERT INTO vn.greuge(shipped, clientFk, description,
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amount, greugeTypeFk, ticketFk)
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2024-01-15 11:31:03 +00:00
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SELECT cm.Fecha
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, cm.Id_Cliente
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, concat('Claim_mana ',cm.id,' : ', m.Concepte)
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,round( ((sensib -1)/4) * Cantidad * Preu * (100 - Descuento) / 100, 2)
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AS Reclamaciones
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,3
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,m.Id_Ticket
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FROM vn2008.Movimientos m
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JOIN vn2008.cl_act ca USING(Id_Movimiento)
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JOIN vn2008.cl_main cm ON cm.id = ca.cl_main_id
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WHERE ca.cl_sol_id NOT IN (1,5)
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AND ca.greuge = 0
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AND cm.cl_est_id = 3
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AND cm.mana;
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-- Marcamos para no repetir
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UPDATE vn2008.cl_act ca
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JOIN vn2008.cl_main cm ON cm.id = ca.cl_main_id
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SET greuge = 1
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WHERE ca.cl_sol_id NOT IN (1,5)
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AND ca.greuge = 0
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AND cm.cl_est_id = 3;
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-- Recobros
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DROP TEMPORARY TABLE IF EXISTS tmp.ticket_list;
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CREATE TEMPORARY TABLE tmp.ticket_list
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(PRIMARY KEY (Id_Ticket))
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SELECT DISTINCT t.Id_Ticket
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FROM vn2008.Movimientos_componentes mc
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JOIN vn2008.Movimientos m ON mc.Id_Movimiento = m.Id_Movimiento
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JOIN vn2008.Tickets t ON t.Id_Ticket = m.Id_Ticket
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JOIN vn2008.Tickets_state ts ON ts.Id_Ticket = t.Id_Ticket
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JOIN vn.ticketTracking tt ON tt.id = ts.inter_id
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JOIN vn2008.state s ON s.id = tt.stateFk
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WHERE mc.Id_Componente = 17
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AND mc.greuge = 0
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AND t.Fecha >= '2016-10-01'
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AND t.Fecha < util.VN_CURDATE()
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AND s.alert_level >= 3;
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DELETE g.*
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2024-02-05 08:02:31 +00:00
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FROM vn.greuge g
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JOIN tmp.ticket_list t ON g.ticketFk = t.Id_Ticket
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WHERE t.greugeTypeFk = 2;
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2024-01-15 11:31:03 +00:00
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2024-02-05 08:02:31 +00:00
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INSERT INTO vn.greuge(clientFk, description, amount,shipped,
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greugeTypeFk, ticketFk)
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2024-01-15 11:31:03 +00:00
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SELECT Id_Cliente
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,concat('recobro ', m.Id_Ticket), - round(SUM(mc.Valor*Cantidad),2)
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AS dif
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,date(t.Fecha)
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, 2
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,tt.Id_Ticket
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FROM vn2008.Movimientos m
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JOIN vn2008.Tickets t ON t.Id_Ticket = m.Id_Ticket
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JOIN tmp.ticket_list tt ON tt.Id_Ticket = t.Id_Ticket
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JOIN vn2008.Movimientos_componentes mc
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ON mc.Id_Movimiento = m.Id_Movimiento AND mc.Id_Componente = 17
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GROUP BY t.Id_Ticket
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HAVING ABS(dif) > 1;
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UPDATE vn2008.Movimientos_componentes mc
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JOIN vn2008.Movimientos m ON m.Id_Movimiento = mc.Id_Movimiento
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JOIN tmp.ticket_list tt ON tt.Id_Ticket = m.Id_Ticket
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SET greuge = 1
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WHERE Id_Componente = 17;
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/*
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* Recalculamos la ratio de las reclamaciones, que luego
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* se va a utilizar en el recobro
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*/
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REPLACE bi.claims_ratio(Id_Cliente, Consumo, Reclamaciones, Ratio, recobro)
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SELECT Id_Cliente, 0,0,0,0
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FROM vn2008.Clientes;
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REPLACE bi.claims_ratio(Id_Cliente, Consumo, Reclamaciones, Ratio, recobro)
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SELECT fm.Id_Cliente, 12 * fm.Consumo, Reclamaciones,
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round(Reclamaciones / (12*fm.Consumo),4) AS Ratio, 0
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FROM bi.facturacion_media_anual fm
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LEFT JOIN(
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SELECT cm.Id_Cliente, round(sum(-1 * ((sensib -1)/4) *
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Cantidad * Preu * (100 - Descuento) / 100))
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AS Reclamaciones
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FROM vn2008.Movimientos m
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JOIN vn2008.cl_act ca
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ON ca.Id_Movimiento = m.Id_Movimiento
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JOIN vn2008.cl_main cm ON cm.id = ca.cl_main_id
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WHERE ca.cl_sol_id NOT IN (1,5)
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AND cm.cl_est_id = 3
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AND cm.Fecha >= TIMESTAMPADD(YEAR, -1, util.VN_CURDATE())
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GROUP BY cm.Id_Cliente
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) claims ON claims.Id_Cliente = fm.Id_Cliente;
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-- Calculamos el porcentaje del recobro para añadirlo al precio de venta
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UPDATE bi.claims_ratio cr
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JOIN (
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2024-02-05 08:02:31 +00:00
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SELECT clientFk Id_Cliente, nz(SUM(amount)) AS Greuge
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FROM vn.greuge
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WHERE shipped <= util.VN_CURDATE()
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GROUP BY clientFk
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2024-01-15 11:31:03 +00:00
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) g ON g.Id_Cliente = cr.Id_Cliente
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SET recobro = GREATEST(0,round(nz(Greuge) /
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(nz(Consumo) * vMonthToRefund / 12 ) ,3));
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-- Protección neonatos
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UPDATE bi.claims_ratio cr
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JOIN vn.firstTicketShipped fts ON fts.clientFk = cr.Id_Cliente
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SET recobro = 0, Ratio = 0
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WHERE fts.shipped > TIMESTAMPADD(MONTH,-1,util.VN_CURDATE());
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-- CLIENTE 7983, JULIAN SUAU
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UPDATE bi.claims_ratio SET recobro = LEAST(0.05, recobro) WHERE Id_Cliente = 7983;
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-- CLIENTE 4358
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UPDATE bi.claims_ratio SET recobro = GREATEST(0.05, recobro) WHERE Id_Cliente = 4358;
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-- CLIENTE 5523, VERDECORA
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UPDATE bi.claims_ratio SET recobro = GREATEST(0.12, recobro) WHERE Id_Cliente = 5523;
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-- CLIENTE 15979, SERVEIS VETERINARIS
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UPDATE bi.claims_ratio SET recobro = GREATEST(0.05, recobro) WHERE Id_Cliente = 15979;
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-- CLIENTE 5189 i 8942, son de CSR i son el mateix client
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UPDATE bi.claims_ratio cr
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JOIN (SELECT sum(Consumo * recobro)/sum(Consumo) as recobro
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FROM bi.claims_ratio
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WHERE Id_Cliente IN ( 5189,8942)
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) sub
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SET cr.recobro = sub.recobro
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WHERE Id_Cliente IN ( 5189,8942);
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END$$
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DELIMITER ;
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