salix/db/routines/bi/procedures/claim_ratio_routine.sql

DELIMITER $$
CREATE OR REPLACE DEFINER=`root`@`localhost` PROCEDURE `bi`.`claim_ratio_routine`()
BEGIN
	DECLARE vMonthToRefund INT DEFAULT 4;

	/*
	*	PAK 2015-11-20
	*   Se trata de añadir a la tabla Greuges todos los
	*   cargos que luego vamos a utilizar para calcular el recobro
	*/

	-- Reclamaciones demasiado sensibles

	INSERT INTO vn.greuge(shipped, clientFk, description,
					amount, greugeTypeFk, ticketFk)
		SELECT c.ticketCreated
			, c.clientFk
			, concat('Claim ', c.id,' : ', s.concept)
			,round( -1 * ((c.responsibility -1)/4) * s.quantity *
				s.price * (100 - s.discount) / 100, 2)
			, 4
			, s.ticketFk
			FROM vn.sale s
				JOIN vn.claimEnd ce ON ce.saleFk = s.id
				JOIN vn.claim c ON c.id = ce.claimFk
			WHERE ce.claimDestinationFk NOT IN (1,5)
				AND NOT ce.isGreuge
				AND c.claimStateFk = 3;

	-- Reclamaciones que pasan a Maná

	INSERT INTO vn.greuge(shipped, clientFk, description,
					amount, greugeTypeFk, ticketFk)
		SELECT c.ticketCreated
			, c.clientFk
			, concat('Claim_mana ',c.id,' : ', s.concept)
			,round( ((c.responsibility -1)/4) * s.quantity * s.price * (100 - s.discount) / 100, 2)
			,3
			,s.ticketFk
			FROM vn.sale s
				JOIN vn.claimEnd ce ON ce.saleFk = s.id
				JOIN vn.claim c ON c.id = ce.claimFk
			WHERE ce.claimDestinationFk NOT IN (1,5)
				AND NOT ce.isGreuge
				AND c.claimStateFk = 3
				AND c.isChargedToMana;

	-- Marcamos para no repetir
	UPDATE vn.claimEnd ce
				JOIN vn.claim c ON c.id = ce.claimFk
			SET c.isChargedToMana = TRUE
			WHERE ce.claimDestinationFk NOT IN (1,5)
				AND NOT ce.isGreuge
				AND c.claimStateFk = 3;

	-- Recobros

	DROP TEMPORARY TABLE IF EXISTS tmp.ticket_list;
	CREATE TEMPORARY TABLE tmp.ticket_list
	(PRIMARY KEY (Id_Ticket))
	SELECT DISTINCT t.id Id_Ticket
			FROM vn.saleComponent sc
				JOIN vn.sale s ON sc.saleFk = s.id
				JOIN vn.ticket t ON t.id = s.ticketFk
				JOIN vn.ticketLastState ts ON ts.ticketFk = t.id
				JOIN vn.ticketTracking tt ON tt.id = ts.ticketTrackingFk
				JOIN vn.state st ON st.id = tt.stateFk
			WHERE sc.componentFk = 17
				AND sc.isGreuge = 0
				AND t.shipped >= '2016-10-01'
				AND t.shipped < util.VN_CURDATE()
				AND st.alertLevel >= 3;

	DELETE g.*
			FROM vn.greuge g
				JOIN tmp.ticket_list t ON g.ticketFk = t.Id_Ticket
			WHERE g.greugeTypeFk = 2;

	INSERT INTO vn.greuge(clientFk, description, amount,shipped,
					greugeTypeFk, ticketFk)
		SELECT t.clientFk
				,concat('recobro ', s.ticketFk), - round(SUM(sc.value*s.quantity),2)
				AS dif,
				date(t.shipped)
				, 2
				,tt.Id_Ticket
			FROM vn.sale s
				JOIN vn.ticket t ON t.id = s.ticketFk
				JOIN tmp.ticket_list tt ON tt.Id_Ticket = t.id
				JOIN vn.saleComponent sc
					ON sc.saleFk = s.id AND sc.componentFk = 17
			GROUP BY t.id
				HAVING ABS(dif) > 1;

	UPDATE vn.saleComponent sc
				JOIN vn.sale s ON s.id = sc.saleFk
				JOIN tmp.ticket_list tt ON tt.Id_Ticket = s.ticketFk
			SET sc.isGreuge = 1
			WHERE sc.componentFk = 17;

	/*
	* Recalculamos la ratio de las reclamaciones, que luego
	* se va a utilizar en el recobro
	*/

	REPLACE bi.claims_ratio(Id_Cliente, Consumo, Reclamaciones, Ratio, recobro)
		SELECT id, 0,0,0,0
		FROM vn.client;

	REPLACE bi.claims_ratio(Id_Cliente, Consumo, Reclamaciones, Ratio, recobro)
		SELECT fm.Id_Cliente, 12 * fm.Consumo, Reclamaciones,
				round(Reclamaciones / (12*fm.Consumo),4), 0
			FROM bi.facturacion_media_anual fm
				LEFT JOIN(
					SELECT c.clientFk, round(sum(-1 * ((c.responsibility -1)/4) *
							s.quantity * s.price * (100 - s.discount) / 100))
							AS Reclamaciones
						FROM vn.sale s
							JOIN vn.claimEnd ce ON ce.saleFk = s.id
							JOIN vn.claim c ON c.id = ce.claimFk
						WHERE ce.claimDestinationFk NOT IN (1,5)
							AND c.claimStateFk = 3
							AND c.ticketCreated >= TIMESTAMPADD(YEAR, -1, util.VN_CURDATE())
						GROUP BY c.clientFk
						) claims ON claims.clientFk = fm.Id_Cliente;


	-- Calculamos el porcentaje del recobro para añadirlo al precio de venta
	UPDATE bi.claims_ratio cr
				JOIN (
					SELECT clientFk Id_Cliente, IFNULL(SUM(amount), 0) AS Greuge
						FROM vn.greuge
						WHERE shipped <= util.VN_CURDATE()
						GROUP BY clientFk
					) g ON g.Id_Cliente = cr.Id_Cliente
			SET recobro = GREATEST(0,round(IFNULL(Greuge, 0) /
				(IFNULL(Consumo, 0) * vMonthToRefund / 12 ) ,3));

	-- Protección neonatos
	UPDATE bi.claims_ratio cr
			JOIN vn.firstTicketShipped fts ON fts.clientFk = cr.Id_Cliente
			SET recobro = 0, Ratio = 0
		WHERE fts.shipped > TIMESTAMPADD(MONTH,-1,util.VN_CURDATE());

	-- CLIENTE 7983, JULIAN SUAU
	UPDATE bi.claims_ratio SET recobro = LEAST(0.05, recobro) WHERE Id_Cliente = 7983;

	-- CLIENTE 4358
	UPDATE bi.claims_ratio SET recobro = GREATEST(0.05, recobro) WHERE Id_Cliente = 4358;

	-- CLIENTE 5523, VERDECORA
	UPDATE bi.claims_ratio SET recobro = GREATEST(0.12, recobro) WHERE Id_Cliente = 5523;

	-- CLIENTE 15979, SERVEIS VETERINARIS
	UPDATE bi.claims_ratio SET recobro = GREATEST(0.05, recobro) WHERE Id_Cliente = 15979;

	-- CLIENTE 5189 i 8942, son de CSR i son el mateix client
	UPDATE bi.claims_ratio cr
		JOIN (SELECT sum(Consumo * recobro)/sum(Consumo) as recobro
				FROM bi.claims_ratio
				WHERE Id_Cliente IN ( 5189,8942)
			) sub
		SET cr.recobro = sub.recobro
		WHERE Id_Cliente IN ( 5189,8942);
END$$
DELIMITER ;