2022-09-27 12:20:57 +00:00
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const Component = require(`vn-print/core/component`);
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2022-11-10 08:51:28 +00:00
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const emailBody = new Component('email-body');
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2021-04-27 08:29:09 +00:00
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module.exports = {
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name: 'osticket-report',
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async serverPrefetch() {
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const tickets = await this.fetchTickets();
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this.resolvedTickets = tickets.length;
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const technicians = [];
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for (let ticket of tickets) {
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const technicianName = ticket.assigned;
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let technician = technicians.find(technician => {
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return technician.name == technicianName;
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});
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if (!technician) {
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technician = {
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name: technicianName,
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tickets: []
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};
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technicians.push(technician);
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}
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technician.tickets.push(ticket);
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}
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this.technicians = technicians.sort((acumulator, value) => {
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return value.tickets.length - acumulator.tickets.length;
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});
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if (!this.technicians)
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throw new Error('Something went wrong');
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},
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computed: {
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dated: function() {
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const filters = this.$options.filters;
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return filters.date(new Date(), '%d-%m-%Y');
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},
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startedTime: function() {
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return new Date(this.started).getTime();
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},
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endedTime: function() {
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return new Date(this.ended).getTime();
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}
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},
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methods: {
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fetchDateRange() {
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return this.findOneFromDef('dateRange');
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},
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async fetchTickets() {
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const {started, ended} = await this.fetchDateRange();
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this.started = started;
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this.ended = ended;
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const connection = await this.getConnection('osticket');
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return this.rawSqlFromDef('tickets', [started, ended], connection);
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}
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},
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components: {
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2022-11-10 08:51:28 +00:00
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'email-body': emailBody.build(),
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2021-04-27 08:29:09 +00:00
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},
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props: {}
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};
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