26 lines
987 B
MySQL
26 lines
987 B
MySQL
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SELECT * FROM (
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SELECT DISTINCT ot.ticket_id,
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ot.number,
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ot.created,
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ot.closed,
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otu.name AS author,
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otsf.username AS assigned,
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otc.subject,
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ote.body AS description,
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oter.body AS resolution
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FROM ost_ticket ot
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JOIN ost_ticket__cdata otc ON ot.ticket_id = otc.ticket_id
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JOIN ost_ticket_status ots ON ot.status_id = ots.id
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JOIN ost_user otu ON ot.user_id = otu.id
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LEFT JOIN ost_staff otsf ON ot.staff_id = otsf.staff_id
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JOIN ost_thread oth ON ot.ticket_id = oth.object_id
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AND oth.object_type = 'T'
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LEFT JOIN ost_thread_entry ote ON oth.id = ote.thread_id
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AND ote.type = 'M'
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LEFT JOIN ost_thread_entry oter ON oth.id = oter.thread_id
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AND oter.type = 'R'
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WHERE ots.state = 'closed'
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AND closed BETWEEN ? AND ?
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ORDER BY oter.created DESC
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) ot GROUP BY ot.ticket_id
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ORDER BY ot.assigned
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