diff --git a/db/changes/230801/00-ticketConfig.sql b/db/changes/230801/00-ticketConfig.sql
new file mode 100644
index 000000000..ca63dbf63
--- /dev/null
+++ b/db/changes/230801/00-ticketConfig.sql
@@ -0,0 +1 @@
+ALTER TABLE `vn`.`ticketConfig` ADD daysForWarningClaim INT DEFAULT 2 NOT NULL COMMENT 'dias restantes hasta que salte el aviso de reclamación fuerade plazo';
diff --git a/modules/ticket/back/models/ticket-config.json b/modules/ticket/back/models/ticket-config.json
index a1c96e7f6..d757fbd1a 100644
--- a/modules/ticket/back/models/ticket-config.json
+++ b/modules/ticket/back/models/ticket-config.json
@@ -14,6 +14,15 @@
         },
         "scopeDays": {
             "type": "number"
+        },
+        "pickingDelay": {
+            "type": "number"
+        },
+        "packagingInvoicingDated": {
+            "type": "date"
+        },
+        "daysForWarningClaim": {
+            "type": "number"
         }
     }
 }
diff --git a/modules/ticket/front/sale/index.html b/modules/ticket/front/sale/index.html
index 6fc986e8f..6c37230ae 100644
--- a/modules/ticket/front/sale/index.html
+++ b/modules/ticket/front/sale/index.html
@@ -481,6 +481,13 @@
     on-accept="$ctrl.transferSales($ctrl.transfer.ticketId)">
 </vn-confirm>
 
+<vn-confirm 
+    vn-id="claimConfirm"
+    question="Do you want to continue?"
+    message="Claim out of time"
+    on-accept="$ctrl.onCreateClaimAccepted()">
+</vn-confirm>
+
 <vn-menu vn-id="moreOptions">
     <vn-item translate
         name="sms"
@@ -503,6 +510,7 @@
         ng-click="$ctrl.createClaim()"
         ng-if="$ctrl.isClaimable">
         Add claim
+    
     </vn-item>
     <vn-item translate
         name="reserve"
diff --git a/modules/ticket/front/sale/index.js b/modules/ticket/front/sale/index.js
index f3fb89d04..20739b619 100644
--- a/modules/ticket/front/sale/index.js
+++ b/modules/ticket/front/sale/index.js
@@ -7,6 +7,7 @@ class Controller extends Section {
         super($element, $);
         this._sales = [];
         this.manaCode = 'mana';
+        this.getConfig();
     }
 
     get manaCode() {
@@ -43,6 +44,15 @@ class Controller extends Section {
 
         return ticketState && ticketState.state.code;
     }
+    getConfig() {
+        let filter = {
+            fields: ['daysForWarningClaim'],
+        };
+        this.$http.get(`TicketConfigs`, {filter})
+            .then(res => {
+                this.ticketConfig = res.data;
+            });
+    }
 
     get isClaimable() {
         if (this.ticket) {
@@ -184,6 +194,16 @@ class Controller extends Section {
     }
 
     createClaim() {
+        const timeDifference = new Date().getTime() - new Date(this.ticket.shipped).getTime();
+        const pastDays = Math.floor(timeDifference / 86400000);
+
+        if (pastDays >= this.ticketConfig[0].daysForWarningClaim)
+            this.$.claimConfirm.show();
+        else
+            this.onCreateClaimAccepted();
+    }
+
+    onCreateClaimAccepted() {
         const sales = this.selectedValidSales();
         const params = {ticketId: this.ticket.id, sales: sales};
         this.resetChanges();
diff --git a/modules/ticket/front/sale/index.spec.js b/modules/ticket/front/sale/index.spec.js
index 8585503cc..c35ed3d9a 100644
--- a/modules/ticket/front/sale/index.spec.js
+++ b/modules/ticket/front/sale/index.spec.js
@@ -45,6 +45,7 @@ describe('Ticket', () => {
             $scope.model = crudModel;
             $scope.editDiscount = {relocate: () => {}, hide: () => {}};
             $scope.editPricePopover = {relocate: () => {}};
+            $scope.claimConfirm = {show: () => {}};
             $httpBackend = _$httpBackend_;
             Object.defineProperties($state.params, {
                 id: {
@@ -61,6 +62,10 @@ describe('Ticket', () => {
             controller.card = {reload: () => {}};
             controller._ticket = ticket;
             controller._sales = sales;
+            controller.ticketConfig = [
+                {daysForWarningClaim: 1}
+            ];
+            $httpBackend.expect('GET', 'TicketConfigs').respond(200);
         }));
 
         describe('ticket() setter', () => {
@@ -113,7 +118,6 @@ describe('Ticket', () => {
             it('should make an HTTP GET query and return the worker mana', () => {
                 controller.edit = {};
                 const expectedAmount = 250;
-
                 $httpBackend.expect('GET', 'Tickets/1/getSalesPersonMana').respond(200, expectedAmount);
                 $httpBackend.expect('GET', 'Sales/usesMana').respond(200);
                 $httpBackend.expect('GET', 'WorkerManas/getCurrentWorkerMana').respond(200, expectedAmount);
@@ -279,7 +283,17 @@ describe('Ticket', () => {
         });
 
         describe('createClaim()', () => {
-            it('should perform a query and call windows open', () => {
+            it('should call to the claimConfirm show() method', () => {
+                jest.spyOn(controller.$.claimConfirm, 'show').mockReturnThis();
+
+                controller.createClaim();
+
+                expect(controller.$.claimConfirm.show).toHaveBeenCalledWith();
+            });
+        });
+
+        describe('onCreateClaimAccepted()', () => {
+            it('should perform a query and call window open', () => {
                 jest.spyOn(controller, 'resetChanges').mockReturnThis();
                 jest.spyOn(controller.$state, 'go').mockReturnThis();
 
@@ -290,7 +304,7 @@ describe('Ticket', () => {
 
                 const expectedParams = {ticketId: 1, sales: [firstSale]};
                 $httpBackend.expect('POST', `Claims/createFromSales`, expectedParams).respond(200, {id: 1});
-                controller.createClaim();
+                controller.onCreateClaimAccepted();
                 $httpBackend.flush();
 
                 expect(controller.resetChanges).toHaveBeenCalledWith();
diff --git a/modules/ticket/front/sale/locale/es.yml b/modules/ticket/front/sale/locale/es.yml
index 41ba52d17..bb61db824 100644
--- a/modules/ticket/front/sale/locale/es.yml
+++ b/modules/ticket/front/sale/locale/es.yml
@@ -40,4 +40,5 @@ Refund: Abono
 Promotion mana: Maná promoción
 Claim mana: Maná reclamación
 History: Historial
-Select lines to see the options: Seleccione lineas para ver las opciones
+Do you want to continue?: ¿Desea continuar?
+Claim out of time: Reclamación fuera de plazo