diff --git a/services/loopback/common/methods/ticket/new.js b/services/loopback/common/methods/ticket/new.js
index d73683027..0aa4aba41 100644
--- a/services/loopback/common/methods/ticket/new.js
+++ b/services/loopback/common/methods/ticket/new.js
@@ -43,8 +43,12 @@ module.exports = Self => {
             throw new UserError(`You can't create an order for a client that doesn't has tax data verified`);
 
         let clientFk = address.clientFk;
+        let agency;
+        if (params.agency)
+            agency = await Self.app.models.AgencyMode.findById(params.agencyModeFk);
+        else
+            agency = {code: null};
 
-        let agency = await Self.app.models.Agency.findById(agencyModeFk);
         if (agency.code != 'refund') {
             let query = `SELECT vn.clientGetDebt(?, CURDATE()) AS debt`;
             let clientDebt = await Self.rawSql(query, [clientFk]);