diff --git a/back/methods/osticket/closeTicket.js b/back/methods/osticket/closeTicket.js
index b0ec78c95..32b369c8d 100644
--- a/back/methods/osticket/closeTicket.js
+++ b/back/methods/osticket/closeTicket.js
@@ -51,9 +51,11 @@ module.exports = Self => {
                             AND IF(sub.updated > sub.created, sub.updated, sub.created) < DATE_SUB(CURDATE(), INTERVAL ? DAY);`;
 
         const ticketsId = [];
+        const statusIdToClose = config.oldStatus.split(',');
+
         con.connect(err => {
             if (err) throw err;
-            con.query(sql, [config.oldStatus, config.day],
+            con.query(sql, [statusIdToClose, config.day],
                 (err, results) => {
                     if (err) throw err;
                     for (const result of results)