fix(osticket): Filter by non-merged tickets

2021-09-07 12:12:58 +02:00 · 2021-09-07 12:12:58 +02:00 · 2bf55f04bc
parent 7c66517964
commit 2bf55f04bc
1 changed files with 3 additions and 2 deletions
--- a/print/templates/email/osticket-report/sql/tickets.sql
+++ b/print/templates/email/osticket-report/sql/tickets.sql
@ -19,8 +19,9 @@ SELECT * FROM (
          AND ote.type = 'M'
        LEFT JOIN ost_thread_entry oter ON oth.id = oter.thread_id
          AND oter.type = 'R'
-    WHERE ots.state = 'closed'
-      AND closed BETWEEN ? AND ?
+    WHERE ot.ticket_pid = NULL
+      AND ots.state = 'closed'
+      AND otc.closed BETWEEN ? AND ?
    ORDER BY oter.created DESC
 ) ot GROUP BY ot.ticket_id
 ORDER BY ot.assigned