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fix(osticket): Filter by non-merged tickets

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Joan Sanchez 2021-09-07 12:12:58 +02:00
parent 7c66517964
commit 2bf55f04bc
1 changed files with 3 additions and 2 deletions
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print/templates/email/osticket-report/sql/tickets.sql
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@ -19,8 +19,9 @@ SELECT * FROM (
AND ote.type = 'M' AND ote.type = 'M'
LEFT JOIN ost_thread_entry oter ON oth.id = oter.thread_id LEFT JOIN ost_thread_entry oter ON oth.id = oter.thread_id
AND oter.type = 'R' AND oter.type = 'R'
WHERE ots.state = 'closed' WHERE ot.ticket_pid = NULL
AND closed BETWEEN ? AND ? AND ots.state = 'closed'
AND otc.closed BETWEEN ? AND ?
ORDER BY oter.created DESC ORDER BY oter.created DESC
) ot GROUP BY ot.ticket_id ) ot GROUP BY ot.ticket_id
ORDER BY ot.assigned ORDER BY ot.assigned