diff --git a/print/templates/email/osticket-report/sql/tickets.sql b/print/templates/email/osticket-report/sql/tickets.sql index 4d5f5b13f2..7cb35aaabb 100644 --- a/print/templates/email/osticket-report/sql/tickets.sql +++ b/print/templates/email/osticket-report/sql/tickets.sql @@ -19,7 +19,7 @@ SELECT * FROM ( AND ote.type = 'M' LEFT JOIN ost_thread_entry oter ON oth.id = oter.thread_id AND oter.type = 'R' - WHERE ot.ticket_pid = NULL + WHERE ot.ticket_pid IS NULL AND ots.state = 'closed' AND ot.closed BETWEEN ? AND ? ORDER BY oter.created DESC