diff --git a/back/methods/osticket/sendToSupport.js b/back/methods/osticket/sendToSupport.js
index dabd35f80e..55ac65635b 100644
--- a/back/methods/osticket/sendToSupport.js
+++ b/back/methods/osticket/sendToSupport.js
@@ -33,25 +33,52 @@ module.exports = Self => {
         const emailUser =
             await Self.app.models.EmailUser.findById(userId, {fields: ['email']});
 
-        let html = `<h2>Motivo: ${reason}</h2>`;
-        html += `<h3>Usuario: ${userId} ${emailUser.email}</h3>`;
-        html += `<h3>Additional Data:</h3>`;
-        html += '<ul>';
+        const tableStyle = 'width:100%; border-collapse: collapse; text-align: left;';
+        const thStyle = 'padding: 8px; border: 1px solid #ddd; background-color: #f4f4f4;';
+        const tdStyle = 'padding: 8px; border: 1px solid #ddd;';
+        const tdBoldStyle = 'padding: 8px; border: 1px solid #ddd; font-weight: bold;';
+        const subTdStyle = 'padding: 6px; border: 1px solid #ddd;';
+        const subTdBoldStyle = 'padding: 6px; border: 1px solid #ddd; font-weight: bold;';
+
+        let html = `
+        <h2>Motivo: ${reason}</h2>
+        <h3>Usuario: ${userId} ${emailUser.email}</h3>
+        <h3>Additional Data:</h3>
+        <table style="${tableStyle}">
+            <thead>
+                <tr>
+                <th style="${thStyle}">Clave</th><th style="${thStyle}">Valor</th></tr>
+            </thead>
+            <tbody>`;
         for (const [key, val] of Object.entries(additionalData)) {
-            if (key !== 'config') html += `<li>${key}: ${parse(val)}</li>`;
-            else {
-                html += `<li>${key}:</li><ul style="list-style-type: square;">`;
-                for (const [confKey, confVal] of Object.entries(val))
-                    html += `<li>${confKey}: ${parse(confVal)}</li>`;
-                html += '</ul>';
+            if (key !== 'config') {
+                html += `<tr>
+                            <td style="${tdBoldStyle}">${key}</td>
+                            <td style="${tdStyle}">${parse(val)}</td>
+                        </tr>`;
+            } else {
+                html += `<tr>
+                            <td style="${tdBoldStyle}">${key}</td>
+                            <td style="${tdStyle}">
+                                <table style="${tableStyle}">
+                <tbody>`;
+                for (const [confKey, confVal] of Object.entries(val)) {
+                    html += `<tr>
+                                <td style="${subTdBoldStyle}">${confKey}</td>
+                                <td style="${subTdStyle}">${parse(confVal)}</td>
+                            </tr>`;
+                }
+                html += `</tbody></table></td></tr>`;
             }
         }
-        html += '</ul>';
+        html += `</tbody></table>`;
 
         const {message, path, name} = additionalData;
+        const err = name && message ? `${name}: ${message}` : name || message || '';
+
         await smtp.send({
             to: `${config.app.reportEmail}, ${emailUser.email}`,
-            subject: `[Support-Salix] ${path} ${name}: ${message}`,
+            subject: `[Support-Salix] ${path.split('?')[0]} ${err}`,
             html
         });
     };
diff --git a/db/routines/vn/procedures/ticket_close.sql b/db/routines/vn/procedures/ticket_close.sql
index 2b6a33fbaa..c298021a52 100644
--- a/db/routines/vn/procedures/ticket_close.sql
+++ b/db/routines/vn/procedures/ticket_close.sql
@@ -9,15 +9,11 @@ BEGIN
  */
 	DECLARE vDone BOOL;
 	DECLARE vClientFk INT;
-    DECLARE vCurTicketFk INT;
-	DECLARE vIsTaxDataChecked BOOL;
-	DECLARE vCompanyFk INT;
-	DECLARE vShipped DATE;
+	DECLARE vCurTicketFk INT;
 	DECLARE vNewInvoiceId INT;
 	DECLARE vHasDailyInvoice BOOL;
 	DECLARE vWithPackage BOOL;
-    DECLARE vHasToInvoice BOOL;
-	DECLARE vSerial VARCHAR(2);
+	DECLARE vHasToInvoice BOOL;
 	DECLARE vStateCode VARCHAR(45);
 
 	DECLARE cur CURSOR FOR
@@ -39,18 +35,11 @@ BEGIN
 			LEAVE proc;
 		END IF;
 
-		SELECT
-				c.id,
-				c.isTaxDataChecked,
-				t.companyFk,
-				t.shipped,
+		SELECT c.id,
 				c.hasDailyInvoice,
 				w.isManaged,
 				c.hasToInvoice
 			INTO vClientFk,
-				vIsTaxDataChecked,
-				vCompanyFk,
-				vShipped,
 				vHasDailyInvoice,
 				vWithPackage,
 				vHasToInvoice
@@ -60,7 +49,7 @@ BEGIN
 			WHERE t.id = vCurTicketFk;
 
 		INSERT INTO ticketPackaging (ticketFk, packagingFk, quantity)
-			(SELECT vCurTicketFk, p.id, COUNT(*)
+			SELECT vCurTicketFk, p.id, COUNT(*)
 				FROM expedition e
 					JOIN packaging p ON p.id = e.packagingFk
 					JOIN ticket t ON t.id = e.ticketFk
@@ -69,26 +58,35 @@ BEGIN
 				WHERE e.ticketFk = vCurTicketFk AND p.isPackageReturnable
 					AND vWithPackage
 					AND NOT dm.`code`= 'PICKUP'
-				GROUP BY p.itemFk);
+				GROUP BY p.itemFk;
 
 		-- No retornables o no catalogados
-		INSERT INTO sale (itemFk, ticketFk, concept, quantity, price, isPriceFixed)
-			(SELECT e.freightItemFk, vCurTicketFk, i.name, COUNT(*) AS amount, getSpecialPrice(e.freightItemFk, vClientFk), 1
+		INSERT INTO sale (
+				itemFk,
+				ticketFk,
+				concept,
+				quantity,
+				price, isPriceFixed
+			)SELECT e.freightItemFk,
+					vCurTicketFk,
+					i.name,
+					COUNT(*) amount,
+					getSpecialPrice(e.freightItemFk, vClientFk),
+					TRUE
 				FROM expedition e
 					JOIN item i ON i.id = e.freightItemFk
 					LEFT JOIN packaging p ON p.itemFk = i.id
-				WHERE e.ticketFk = vCurTicketFk AND IFNULL(p.isPackageReturnable, 0) = 0
+				WHERE e.ticketFk = vCurTicketFk
+					AND (p.isPackageReturnable = 0 OR p.isPackageReturnable IS NULL)
 					AND getSpecialPrice(e.freightItemFk, vClientFk) > 0
-				GROUP BY e.freightItemFk);
-
+				GROUP BY e.freightItemFk;
 
 		IF vHasDailyInvoice AND vHasToInvoice THEN
 			SET vStateCode = 'DELIVERED';
 		ELSE
-			SELECT vn.getAlert3State(vCurTicketFk) INTO vStateCode;
+			SELECT getAlert3State(vCurTicketFk) INTO vStateCode;
 		END IF;
 		CALL ticket_setState(vCurTicketFk, vStateCode);
-
 	END LOOP;
 
 	CLOSE cur;
diff --git a/modules/ticket/back/methods/ticket/closeAll.js b/modules/ticket/back/methods/ticket/closeAll.js
index 92d1925995..b645c714c9 100644
--- a/modules/ticket/back/methods/ticket/closeAll.js
+++ b/modules/ticket/back/methods/ticket/closeAll.js
@@ -37,35 +37,51 @@ module.exports = Self => {
         const toDate = Date.vnNew();
         toDate.setHours(0, 0, 0, 0);
         toDate.setDate(toDate.getDate() - 1);
+        const [{dateFrom, dateTo}] = await Self.rawSql(`
+            SELECT ? - INTERVAL closureDaysAgo DAY dateFrom,
+                    util.dayEnd(?) dateTo
+                FROM ticketConfig
+                LIMIT 1`, [toDate, toDate], myOptions);
 
         await Self.rawSql(`
             DROP TEMPORARY TABLE IF EXISTS tmp.ticket_close;
             CREATE TEMPORARY TABLE tmp.ticket_close
                 ENGINE = MEMORY
-                SELECT
-                        DISTINCT t.id ticketFk,
-                        t.clientFk,
-                        c.name clientName,
-                        c.email recipient,
-                        eu.email salesPersonEmail,
-                        t.addressFk,
-                        c.hasDailyInvoice,
-                        c.hasToInvoiceByAddress,
-                        t.totalWithVat,
-                        t.companyFk
+            WITH wTickets AS(
+                SELECT t.id ticketFk
                     FROM ticket t
-                        JOIN agencyMode am ON am.id = t.agencyModeFk
                         JOIN warehouse wh ON wh.id = t.warehouseFk AND wh.hasComission
-                        JOIN ticketState ts ON ts.ticketFk = t.id
-                        JOIN alertLevel al ON al.id = ts.alertLevel
-                        JOIN client c ON c.id = t.clientFk
-                        LEFT JOIN account.emailUser eu ON eu.userFk = c.salesPersonFk
-                        JOIN ticketConfig tc ON TRUE
-                    WHERE (al.code = 'PACKED' OR (am.code = 'refund' AND al.code <> 'delivered'))
-                        AND t.shipped BETWEEN ? - INTERVAL tc.closureDaysAgo DAY AND util.dayEnd(?)
-                        AND t.refFk IS NULL;
-                CALL ticket_close();
-        `, [toDate, toDate], myOptions);
+                    WHERE t.shipped BETWEEN ? AND ?
+                        AND t.refFk IS NULL
+            ), wTicketsTracking AS(
+            SELECT wt.ticketFk, MAX(tt.id) maxTracking
+                FROM wTickets wt
+                    JOIN ticketTracking tt ON tt.ticketFk = wt.ticketFk
+                GROUP BY tt.ticketFk
+            ), wTicketsLastState AS(
+                SELECT wt.ticketFk, tt.stateFk
+                    FROM wTicketsTracking wt
+                        JOIN ticketTracking tt ON tt.id = wt.maxTracking
+            ) SELECT tls.ticketFk,
+                    t.clientFk,
+                    c.name clientName,
+                    c.email recipient,
+                    eu.email salesPersonEmail,
+                    t.addressFk,
+                    c.hasDailyInvoice,
+                    c.hasToInvoiceByAddress,
+                    t.totalWithVat,
+                    t.companyFk
+                FROM wTicketsLastState tls
+                    JOIN ticket t ON t.id = tls.ticketFk
+                    JOIN state s ON s.id =tls.stateFk
+                    JOIN alertLevel al ON al.id = s.alertLevel
+                    JOIN agencyMode am ON am.id = t.agencyModeFk
+                    JOIN client c ON c.id = t.clientFk
+                    LEFT JOIN account.emailUser eu ON eu.userFk = c.salesPersonFk
+                WHERE (al.code = 'PACKED' OR (am.code = 'refund' AND al.code <> 'delivered'));
+            CALL ticket_close();
+        `, [dateFrom, dateTo], myOptions);
 
         await Self.rawSql(`
             UPDATE ticket t
@@ -76,11 +92,11 @@ module.exports = Self => {
                     JOIN ticketConfig tc ON TRUE
                     LEFT JOIN ticketObservation tob ON tob.ticketFk = t.id
                 SET t.routeFk = NULL
-                WHERE t.shipped BETWEEN ? - INTERVAL tc.closureDaysAgo DAY AND util.dayEnd(?)
+                WHERE t.shipped BETWEEN ? AND ?
                     AND al.code NOT IN ('DELIVERED', 'PACKED')
                     AND NOT t.packages
                     AND tob.id IS NULL
-                    AND t.routeFk`, [toDate, toDate], myOptions);
+                    AND t.routeFk`, [dateFrom, dateTo], myOptions);
 
         const [clients] = await Self.rawSql(`
             SELECT clientFk clientId,
@@ -93,8 +109,8 @@ module.exports = Self => {
                     'quick' serialType
                 FROM tmp.ticket_close
                 WHERE hasDailyInvoice
-                    GROUP BY IF (hasToInvoiceByAddress, addressFk, clientFk), companyFk
-                    HAVING total > 0;
+                GROUP BY IF (hasToInvoiceByAddress, addressFk, clientFk), companyFk
+                HAVING total > 0;
             DROP TEMPORARY TABLE tmp.ticket_close;
         `, [], myOptions);
 
@@ -102,7 +118,6 @@ module.exports = Self => {
             await tx.commit();
 
         const failedClients = [];
-        // Only for testing
         const nestedTransaction = options?.transaction ? myOptions : {};
         for (const client of clients) {
             ctx.args = {
diff --git a/modules/worker/back/models/worker.json b/modules/worker/back/models/worker.json
index 2715c233b1..16b3d25025 100644
--- a/modules/worker/back/models/worker.json
+++ b/modules/worker/back/models/worker.json
@@ -284,39 +284,6 @@
                         }
                     }
                 },
-                {
-                    "relation": "business",
-                    "scope": {
-                        "fields": [
-                            "id",
-                            "started",
-                            "ended",
-                            "reasonEndFk",
-                            "departmentFk",
-                            "workerBusinessProfessionalCategoryFk"
-                        ],
-                        "include":[
-                            {
-                                "relation": "department",
-                                "scope": {
-                                    "fields": ["id", "name"]
-                                }
-                            },
-                            {
-                                "relation": "reasonEnd",
-                                "scope": {
-                                    "fields": ["id", "reason"]
-                                }
-                            },
-                            {
-                                "relation": "workerBusinessProfessionalCategory",
-                                "scope": {
-                                    "fields": ["id", "description"]
-                                }
-                            }
-                        ]
-                    }
-                },
                 {
                     "relation": "boss",
                     "scope": {