diff --git a/front/core/components/support-dialog/index.html b/front/core/components/support-dialog/index.html
index 87887aa6f..d03e1b7f2 100644
--- a/front/core/components/support-dialog/index.html
+++ b/front/core/components/support-dialog/index.html
@@ -3,7 +3,7 @@
         <h5 class="vn-py-sm" translate>Send cau</h5>
         <vn-horizontal>
             <vn-textarea vn-one
-                label="Reason"
+                label="ExplainReason"
                 ng-model="$ctrl.reason"
                 rows="2"
                 required="true">
@@ -11,7 +11,7 @@
         </vn-horizontal>
         <vn-horizontal>
             <span>
-                {{'This email contains more relevant information for the IT team' | translate}}
+                {{'By sending this ticket, all the data related to the error, the section, the user, etc., are already sent.' | translate}}
             </span>
         </vn-horizontal>
     </section>
diff --git a/front/core/locale/en.yml b/front/core/locale/en.yml
index 99a9b8049..3f6cb7d71 100644
--- a/front/core/locale/en.yml
+++ b/front/core/locale/en.yml
@@ -13,4 +13,5 @@ Finalize: Finalize
 Previous: Back
 Load more: Load more
 Auto-scroll interrupted, please adjust the search: Auto-scroll interrupted, please adjust the search
-General search: General search
\ No newline at end of file
+General search: General search
+ExplainReason: Explain the reason why this error should not occur
diff --git a/front/core/locale/es.yml b/front/core/locale/es.yml
index 534989f4d..e9c2311b4 100644
--- a/front/core/locale/es.yml
+++ b/front/core/locale/es.yml
@@ -65,4 +65,5 @@ No data: Sin datos
 Undo changes: Deshacer cambios
 Load more results: Cargar más resultados
 Send cau: Enviar cau
-This email contains more relevant information for the IT team: Este correo contiene más información relevante para el equipo de informática
+By sending this ticket, all the data related to the error, the section, the user, etc., are already sent.: Al enviar este cau ya se envían todos los datos relacionados con el error, la sección, el usuario, etc
+ExplainReason: Explique el motivo por el que no deberia aparecer este fallo
diff --git a/front/salix/module.js b/front/salix/module.js
index 2bcac89f9..f8fa0faf0 100644
--- a/front/salix/module.js
+++ b/front/salix/module.js
@@ -151,7 +151,7 @@ function $exceptionHandler(vnApp, $window, $state, $injector) {
 
         const additonalData = {
             frontPath: $state.current.name,
-            httpRequest: cause.replace('Possibly unhandled rejection: ', ''),
+            httpRequest: cause?.replace('Possibly unhandled rejection: ', ''),
             backError: exception
         };
         vnApp.showError(message, additonalData);