diff --git a/back/methods/osticket/sendToSupport.js b/back/methods/osticket/sendToSupport.js
index 5b9ebb4e3..135774919 100644
--- a/back/methods/osticket/sendToSupport.js
+++ b/back/methods/osticket/sendToSupport.js
@@ -35,10 +35,17 @@ module.exports = Self => {
         let html = `<strong>Motivo</strong>:<br/>${reason}<br/>`;
         html += `<strong>Usuario</strong>:<br/>${ctx.req.accessToken.userId} ${emailUser.email}<br/>`;
 
+        delete additionalData.backError.config.headers.Authorization;
+        const httpRequest = JSON.parse(additionalData?.httpRequest);
+
+        if (httpRequest)
+            delete httpRequest.config.headers.Authorization;
+        additionalData.httpRequest = httpRequest;
+
         for (const data in additionalData)
             html += `<strong>${data}</strong>:<br/>${tryParse(additionalData[data])}<br/>`;
 
-        const subjectReason = JSON.parse(additionalData?.httpRequest)?.data?.error;
+        const subjectReason = httpRequest?.data?.error;
         smtp.send({
             to: `${config.app.reportEmail}, ${emailUser.email}`,
             subject: