diff --git a/client/ticket/src/index/style.scss b/client/ticket/src/index/style.scss
index eaef18b00..4583a1378 100644
--- a/client/ticket/src/index/style.scss
+++ b/client/ticket/src/index/style.scss
@@ -11,18 +11,30 @@ vn-ticket-index{
     }
 
     .alert1 {
-        background-color: $main-01-03
+        background-color: $main-01-03;
+        &:hover {
+            background-color: $main-01-05;
+        }
     }
 
     .alertOk {
-        background-color: $main-02-03
+        background-color: $main-02-03;
+        &:hover {
+            background-color: $main-02-05;
+        }
     }
 
     .alertFree {
-        background-color: $main-03-03
+        background-color: $main-03-03;
+        &:hover {
+            background-color: $main-03-05;
+        }
     }
 
     .alert0 {
-        background-color: $alert-01-03
+        background-color: $alert-01-03;
+        &:hover {
+            background-color: $alert-01-05;
+        }
     }
 }
\ No newline at end of file
diff --git a/client/ticket/src/search-panel/index.html b/client/ticket/src/search-panel/index.html
index d1492ba1c..f3de42631 100644
--- a/client/ticket/src/search-panel/index.html
+++ b/client/ticket/src/search-panel/index.html
@@ -85,6 +85,14 @@
             </vn-textfield>
         </vn-horizontal>
         <vn-horizontal>
+            <vn-autocomplete
+                vn-one
+                label="State"
+                value-field="alertLevel"
+                show-field="code"
+                field="filter.alertLevel"
+                url="/api/AlertLevels">
+            </vn-autocomplete>
             <vn-check
                 vn-one
                 label="My team"
diff --git a/services/loopback/common/methods/ticket/filter.js b/services/loopback/common/methods/ticket/filter.js
index 3c9969e4d..8e47d37b2 100644
--- a/services/loopback/common/methods/ticket/filter.js
+++ b/services/loopback/common/methods/ticket/filter.js
@@ -67,6 +67,10 @@ module.exports = Self => {
                 arg: 'orderFk',
                 type: 'Number',
                 description: `The order id filter`
+            }, {
+                arg: 'alertLevel',
+                type: 'Number',
+                description: `The alert level of the tickets`
             }
         ],
         returns: {
@@ -132,6 +136,8 @@ module.exports = Self => {
                 return {'ts.stateFk': value};
             case 'myTeam':
                 return {'c.salesPersonFk': {inq: teamIds}};
+            case 'alertLevel':
+                return {'ts.alertLevel': value};
             case 'id':
             case 'clientFk':
             case 'agencyModeFk':
diff --git a/services/loopback/common/models/alert-level.json b/services/loopback/common/models/alert-level.json
new file mode 100644
index 000000000..75b5a9c46
--- /dev/null
+++ b/services/loopback/common/models/alert-level.json
@@ -0,0 +1,29 @@
+{
+    "name": "AlertLevel",
+    "description": "Alert levels of a ticket",
+    "base": "VnModel",
+    "options": {
+        "mysql": {
+            "table": "alertLevel"
+        }
+    },
+    "properties": {
+      "code": {
+        "type": "String",
+        "id": true,
+        "description": "Identifier"
+      },
+      "alertLevel": {
+        "type": "Number",
+        "id": true
+      }
+    },
+    "acls": [
+      {
+        "accessType": "READ",
+        "principalType": "ROLE",
+        "principalId": "$everyone",
+        "permission": "ALLOW"
+      }
+    ]
+  }
\ No newline at end of file