diff --git a/modules/ticket/back/methods/ticket/isEmpty.js b/modules/ticket/back/methods/ticket/isEmpty.js
index 7f9de98b1..0465589e6 100644
--- a/modules/ticket/back/methods/ticket/isEmpty.js
+++ b/modules/ticket/back/methods/ticket/isEmpty.js
@@ -40,7 +40,8 @@ module.exports = function(Self) {
         }, options);
 
         const hasPurchaseRequests = await models.TicketRequest.count({
-            ticketFk: id
+            ticketFk: id,
+            isOk: true
         }, options);
 
         const isEmpty = !hasSales && !hasPackages &&