diff --git a/db/versions/11306-greenMonstera/00-firstScript.sql b/db/versions/11306-greenMonstera/00-firstScript.sql
new file mode 100644
index 000000000..c9edc6bfb
--- /dev/null
+++ b/db/versions/11306-greenMonstera/00-firstScript.sql
@@ -0,0 +1,3 @@
+-- Place your SQL code here
+INSERT INTO salix.ACL (model,property,accessType,permission,principalType,principalId)
+	VALUES ('Ticket','getTicketProblems','READ','ALLOW','ROLE','employee');
diff --git a/modules/ticket/back/methods/ticket/filter.js b/modules/ticket/back/methods/ticket/filter.js
index 50481f05b..f0116424a 100644
--- a/modules/ticket/back/methods/ticket/filter.js
+++ b/modules/ticket/back/methods/ticket/filter.js
@@ -306,11 +306,7 @@ module.exports = Self => {
                 (INDEX (ticketFk))
                 ENGINE = MEMORY
                 SELECT f.id ticketFk
-                    FROM tmp.filter f
-                        LEFT JOIN alertLevel al ON al.id = f.alertLevel
-                    WHERE (al.code = 'FREE' OR f.alertLevel IS NULL)
-                        AND f.shipped >= ?
-        `, [date]);
+                    FROM tmp.filter f`);
 
         stmts.push(stmt);
         stmts.push('CALL ticket_getProblems(FALSE)');
@@ -330,34 +326,13 @@ module.exports = Self => {
         if (args.problems != undefined && (!args.from && !args.to))
             throw new UserError('Choose a date range or days forward');
 
-        let condition;
-        let hasProblem;
-        let hasWhere;
-        switch (args.problems) {
-        case true:
-            condition = `or`;
-            hasProblem = true;
-            hasWhere = true;
-            break;
-
-        case false:
-            condition = `and`;
-            hasProblem = null;
-            hasWhere = true;
-            break;
+        if (typeof args.problems == 'boolean') {
+            let condition = 0;
+            if (args.problems)
+                condition = {neq: condition};
+            stmt.merge(conn.makeWhere({'tp.totalProblems': condition}));
         }
 
-        const problems = {[condition]: [
-            {'tp.isFreezed': hasProblem},
-            {'tp.hasRisk': hasProblem},
-            {'tp.hasTicketRequest': hasProblem},
-            {'tp.hasItemShortage': hasProblem},
-            {'tp.hasRounding': hasProblem}
-        ]};
-
-        if (hasWhere)
-            stmt.merge(conn.makeWhere(problems));
-
         if (filter.order) {
             if (typeof filter.order == 'string') filter.order = [filter.order];
             const index = filter.order.findIndex(o => o.includes('stateFk'));
diff --git a/modules/ticket/back/methods/ticket/getSales.js b/modules/ticket/back/methods/ticket/getSales.js
index 5b2288d31..3b5ee21a6 100644
--- a/modules/ticket/back/methods/ticket/getSales.js
+++ b/modules/ticket/back/methods/ticket/getSales.js
@@ -98,14 +98,9 @@ module.exports = Self => {
 
         for (let sale of sales) {
             const problems = saleProblems.get(sale.id);
-            const itemStock = itemAvailable.get(sale.itemFk);
-            sale.available = itemStock.available;
-            sale.visible = itemStock.visible;
-            sale.claim = claimedSales.get(sale.id);
             if (problems) {
-                sale.itemShortage = problems.itemShortage;
-                sale.hasTicketRequest = problems.hasTicketRequest;
-                sale.hasComponentLack = problems.hasComponentLack;
+                for (const problem in problems)
+                    sale[problem] = problems[problem];
             }
             if (salesWithLogs.includes(sale.id))
                 sale.$hasLogs = true;
diff --git a/modules/ticket/back/methods/ticket/getTicketProblems.js b/modules/ticket/back/methods/ticket/getTicketProblems.js
new file mode 100644
index 000000000..351e07b67
--- /dev/null
+++ b/modules/ticket/back/methods/ticket/getTicketProblems.js
@@ -0,0 +1,83 @@
+const {buildFilter} = require('vn-loopback/util/filter');
+
+const ParameterizedSQL = require('loopback-connector').ParameterizedSQL;
+
+module.exports = Self => {
+    Self.remoteMethodCtx('getTicketProblems', {
+        description: 'Get problems for a ticket',
+        accessType: 'READ',
+        accepts: [{
+            arg: 'id',
+            type: 'number',
+            required: true,
+            description: 'The ticket id',
+            http: {source: 'path'}
+        }],
+        returns: {
+            type: ['object'],
+            root: true
+        },
+        http: {
+            path: `/:id/getTicketProblems`,
+            verb: 'get'
+        }
+    });
+
+    Self.getTicketProblems = async(ctx, id, options) => {
+        const myOptions = {};
+        const stmts = [];
+        const conn = Self.dataSource.connector;
+        let stmt;
+        const ticketId = id;
+        const where = buildFilter(ctx.args, param => {
+            switch (param) {
+            case 'id':
+                return {'t.id': ticketId};
+            }
+        });
+
+        if (typeof options == 'object')
+            Object.assign(myOptions, options);
+
+        stmt = new ParameterizedSQL(`
+            CREATE OR REPLACE TEMPORARY TABLE tmp.filter
+            (INDEX (id))
+            ENGINE = MEMORY
+            SELECT t.id
+            FROM ticket t
+        `);
+
+        stmt.merge(conn.makeWhere(where));
+        stmts.push(stmt);
+
+        stmt = new ParameterizedSQL(`
+            CREATE OR REPLACE TEMPORARY TABLE tmp.ticket
+            (INDEX (ticketFk))
+            ENGINE = MEMORY
+            SELECT f.id AS ticketFk
+            FROM tmp.filter f
+        `);
+        stmts.push(stmt);
+
+        stmts.push('CALL ticket_getProblems(FALSE)');
+
+        stmt = new ParameterizedSQL(`
+            SELECT f.*, tp.*
+            FROM tmp.filter f
+            LEFT JOIN tmp.ticketProblems tp ON tp.ticketFk = f.id
+        `);
+        const ticketsIndex = stmts.push(stmt) - 1;
+
+        stmts.push(`
+            DROP TEMPORARY TABLE IF EXISTS
+            tmp.filter,
+            tmp.ticket,
+            tmp.ticketProblems
+        `);
+
+        const sql = ParameterizedSQL.join(stmts, ';');
+        const result = await conn.executeStmt(sql, myOptions);
+
+        return result[ticketsIndex];
+    };
+};
diff --git a/modules/ticket/back/methods/ticket/specs/getTicketProblems.spec.js b/modules/ticket/back/methods/ticket/specs/getTicketProblems.spec.js
new file mode 100644
index 000000000..56c3edc1b
--- /dev/null
+++ b/modules/ticket/back/methods/ticket/specs/getTicketProblems.spec.js
@@ -0,0 +1,21 @@
+const models = require('vn-loopback/server/server').models;
+
+fdescribe('ticket getTicketProblems()', () => {
+    const ctx = {req: {accessToken: 9}};
+    it('should return the problems of a ticket', async() => {
+        const tx = await models.Ticket.beginTransaction({});
+
+        try {
+            const options = {transaction: tx};
+
+            const problems = await models.Ticket.getTicketProblems(ctx, 11, options);
+
+            expect(problems[7].totalProblems).toEqual(3);
+
+            await tx.rollback();
+        } catch (e) {
+            await tx.rollback();
+            throw e;
+        }
+    });
+});
diff --git a/modules/ticket/back/models/ticket-methods.js b/modules/ticket/back/models/ticket-methods.js
index 620b3e184..995fa2da3 100644
--- a/modules/ticket/back/models/ticket-methods.js
+++ b/modules/ticket/back/models/ticket-methods.js
@@ -46,4 +46,5 @@ module.exports = function(Self) {
     require('../methods/ticket/docuwareDownload')(Self);
     require('../methods/ticket/myLastModified')(Self);
     require('../methods/ticket/setWeight')(Self);
+    require('../methods/ticket/getTicketProblems')(Self);
 };