feat: close tickets

back/methods/chat/closeTicket.js

@@ -0,0 +1,83 @@
+const jsdom = require('jsdom');
+module.exports = Self => {
+    Self.remoteMethodCtx('closeTicket', {
+        description: 'Close tickets without response from the user',
+        accessType: 'READ',
+        returns: {
+            type: 'Object',
+            root: true
+        },
+        http: {
+            path: `/closeTicket`,
+            verb: 'GET'
+        }
+    });
+
+    Self.closeTicket = async ctx => {
+        const models = Self.app.models;
+        // const tickets = await models.OsTicket.rawSql(`
+        //     SELECT t.ticket_id AS id, t.number, ua.username, td.subject
+        //         FROM ost_ticket t
+        //             JOIN ost_user_account ua ON t.user_id = ua.user_id
+        //             JOIN ost_ticket__cdata td ON t.ticket_id = td.ticket_id
+        //             JOIN ost_ticket_priority tp ON td.priority = tp.priority_id
+        //             LEFT JOIN ost_department dept ON dept.id = t.dept_id
+        //         WHERE tp.priority = 'emergency'
+        //             AND (t.staff_id = 0 AND t.team_id = 0)
+        //             AND dept.code = 'IT'
+        //     `);
+        await requestToken();
+
+        async function requestToken() {
+            const ostUri = 'https://cau.verdnatura.es/scp/login.php';
+            const response = await fetch(ostUri, {credentials: 'same-origin'});
+
+            const result = response.headers.get('set-cookie');
+            const firtCookie = result.substring(0, 36); // logitud 37
+
+            const body = await response.text(); // obtain response in text format
+            const dom = new jsdom.JSDOM(body); // parse to html
+            const token = dom.window.document.querySelector('[name="__CSRFToken__"]').value; // get CSRFToken value
+
+            await login(token, firtCookie);
+        }
+
+        async function login(token, firtCookie) {
+            const ostUri = 'https://cau.verdnatura.es/scp/login.php';
+            const data = `_CSRFToken__=${token}&do=scplogin&userid=vicent&passwd=llopis.19263&ajax=1`;
+            const params = {
+                method: 'POST',
+                body: JSON.stringify(data), // data can be `string` or {object}!
+                headers: {
+                    'Content-Type': 'application/x-www-form-urlencoded; charset=UTF-8',
+                    'Cookie': firtCookie
+                },
+                credentials: 'same-origin'
+            };
+            const response = await fetch(ostUri, params);
+            console.log(firtCookie);
+            console.log(response.headers);
+            const result = response.headers.get('set-cookie');
+            const secondCookie = result.substring(0, 36); // logitud 37
+            console.log(response.statusText);
+            await close(token, secondCookie);
+        }
+
+        async function close(token, secondCookie) {
+            const ostUri = 'https://cau.verdnatura.es/scp/ajax.php/tickets/47460/status';
+            const data = `status_id=3&comments=&undefined=Cerrar`;
+            const params = {
+                method: 'POST',
+                body: JSON.stringify(data), // data can be `string` or {object}!
+                headers: {
+                    'Content-Type': 'application/x-www-form-urlencoded; charset=UTF-8',
+                    'X-CSRFToken': token,
+                    'Cookie': secondCookie
+                },
+                credentials: 'same-origin'
+            };
+            const response = await fetch(ostUri, params);
+            console.log(response.statusText);
+        }
+    };
+};

back/methods/osticket/closeTicket.js

@@ -0,0 +1,39 @@
+const axios = require('axios');
+module.exports = Self => {
+    Self.remoteMethodCtx('closeTicket', {
+        description: 'Close tickets without response from the user',
+        accessType: 'READ',
+        returns: {
+            type: 'Object',
+            root: true
+        },
+        http: {
+            path: `/closeTicket`,
+            verb: 'GET'
+        }
+    });
+
+    Self.closeTicket = async ctx => {
+        const models = Self.app.models;
+        // const tickets = await models.OsTicket.rawSql(`
+        //     SELECT t.ticket_id AS id, t.number, ua.username, td.subject
+        //         FROM ost_ticket t
+        //             JOIN ost_user_account ua ON t.user_id = ua.user_id
+        //             JOIN ost_ticket__cdata td ON t.ticket_id = td.ticket_id
+        //             JOIN ost_ticket_priority tp ON td.priority = tp.priority_id
+        //             LEFT JOIN ost_department dept ON dept.id = t.dept_id
+        //         WHERE tp.priority = 'emergency'
+        //             AND (t.staff_id = 0 AND t.team_id = 0)
+        //             AND dept.code = 'IT'
+        //     `);
+        console.log('Llega');
+        // await requestToken();
+
+        // async function requestToken() {
+        //     const ostUri = 'https://cau.verdnatura.es/scp/login.php';
+        //     const {data} = await axios.get(ostUri);
+
+        //     console.log(data.data);
+        // }
+    };
+};

back/models/chat.js

@@ -4,4 +4,5 @@ module.exports = Self => {
     require('../methods/chat/sendCheckingPresence')(Self);
     require('../methods/chat/notifyIssues')(Self);
     require('../methods/chat/sendQueued')(Self);
+    require('../methods/chat/closeTicket')(Self);
 };

back/models/osticket.js

@@ -0,0 +1,3 @@
+module.exports = Self => {
+    require('../methods/osticket/closeTicket')(Self);
+};

package.json

@@ -22,6 +22,7 @@
         "i18n": "^0.8.4",
         "image-type": "^4.1.0",
         "imap": "^0.8.19",
+        "jsdom": "^16.7.0",
         "jszip": "^3.10.0",
         "ldapjs": "^2.2.0",
         "loopback": "^3.26.0",