diff --git a/loopback/locale/es.json b/loopback/locale/es.json
index cff5f652e..37cb8f7d9 100644
--- a/loopback/locale/es.json
+++ b/loopback/locale/es.json
@@ -96,7 +96,7 @@
 	"This postcode already exists": "Este código postal ya existe",
 	"Concept cannot be blank": "El concepto no puede quedar en blanco",
 	"File doesn't exists": "El archivo no existe",
-	"You don't have privileges to change the zone": "No tienes permisos para cambiar la zona",
+	"You don't have privileges to change the zone or for these parameters there are more than one shipping options, talk to agencies": "No tienes permisos para cambiar la zona o para esos parámetros hay más de una opción de envío, hable con las agencias",
 	"This ticket is already on weekly tickets": "Este ticket ya está en tickets programados",
 	"Ticket id cannot be blank": "El id de ticket no puede quedar en blanco",
 	"Weekday cannot be blank": "El día de la semana no puede quedar en blanco",
diff --git a/modules/ticket/back/methods/ticket/componentUpdate.js b/modules/ticket/back/methods/ticket/componentUpdate.js
index 515689649..53e5fedc8 100644
--- a/modules/ticket/back/methods/ticket/componentUpdate.js
+++ b/modules/ticket/back/methods/ticket/componentUpdate.js
@@ -112,10 +112,19 @@ module.exports = Self => {
 
             const isProductionBoss = await models.Account.hasRole(userId, 'productionBoss', myOptions);
             if (!isProductionBoss) {
-                const zoneShipped = await models.Agency.getShipped(args.landed, args.addressFk, args.agencyModeFk, args.warehouseFk, myOptions);
+                const zoneShipped = await models.Agency.getShipped(
+                    args.landed,
+                    args.addressFk,
+                    args.agencyModeFk,
+                    args.warehouseFk,
+                    myOptions);
 
-                if (!zoneShipped || zoneShipped.zoneFk != args.zoneFk)
-                    throw new UserError(`You don't have privileges to change the zone`);
+                if (!zoneShipped || zoneShipped.zoneFk != args.zoneFk) {
+                    const error = `You don't have privileges to change the zone or 
+                        for these parameters there are more than one shipping options, talk to agencies`;
+
+                    throw new UserError(error);
+                }
             }
 
             const originalTicket = await models.Ticket.findOne({
diff --git a/modules/ticket/back/methods/ticket/priceDifference.js b/modules/ticket/back/methods/ticket/priceDifference.js
index 2456d3de0..1856cb08f 100644
--- a/modules/ticket/back/methods/ticket/priceDifference.js
+++ b/modules/ticket/back/methods/ticket/priceDifference.js
@@ -81,8 +81,12 @@ module.exports = Self => {
                     args.warehouseId,
                     myOptions);
 
-                if (!zoneShipped || zoneShipped.zoneFk != args.zoneId)
-                    throw new UserError(`You don't have privileges to change the zone`);
+                if (!zoneShipped || zoneShipped.zoneFk != args.zoneId) {
+                    const error = `You don't have privileges to change the zone or 
+                        for these parameters there are more than one shipping options, talk to agencies`;
+
+                    throw new UserError(error);
+                }
             }
 
             const items = await models.Sale.find({