diff --git a/back/tests.js b/back/tests.js
index efade4d7d..c313df172 100644
--- a/back/tests.js
+++ b/back/tests.js
@@ -59,9 +59,9 @@ async function test() {
         const JunitReporter = require('jasmine-reporters');
         jasmine.addReporter(new JunitReporter.JUnitXmlReporter());
 
-        jasmine.jasmine.DEFAULT_TIMEOUT_INTERVAL = 90000;
         jasmine.exitOnCompletion = true;
     }
+    jasmine.jasmine.DEFAULT_TIMEOUT_INTERVAL = 900000;
 
     const backSpecs = [
         './back/**/*[sS]pec.js',
diff --git a/loopback/locale/en.json b/loopback/locale/en.json
index c5e8d4fcf..69f4b8e08 100644
--- a/loopback/locale/en.json
+++ b/loopback/locale/en.json
@@ -68,6 +68,7 @@
 	"Sent units from ticket": "I sent *{{quantity}}* units of [{{concept}} ({{itemId}})]({{{itemUrl}}}) to *\"{{nickname}}\"* coming from ticket id [{{ticketId}}]({{{ticketUrl}}})",
 	"Change quantity": "{{concept}} change of {{oldQuantity}} to {{newQuantity}}",
 	"Claim will be picked": "The product from the claim [({{claimId}})]({{{claimUrl}}}) from the client *{{clientName}}* will be picked",
+	"Claim state has changed to": "The state of the claim [({{claimId}})]({{{claimUrl}}}) from client *{{clientName}}* has changed to *{{newState}}*",
 	"Claim state has changed to incomplete": "The state of the claim [({{claimId}})]({{{claimUrl}}}) from client *{{clientName}}* has changed to *incomplete*",
 	"Claim state has changed to canceled": "The state of the claim [({{claimId}})]({{{claimUrl}}}) from client *{{clientName}}* has changed to *canceled*",
 	"Customs agent is required for a non UEE member": "Customs agent is required for a non UEE member",
diff --git a/loopback/locale/es.json b/loopback/locale/es.json
index 9c26e7856..fc5b8ba0b 100644
--- a/loopback/locale/es.json
+++ b/loopback/locale/es.json
@@ -135,6 +135,7 @@
 	"Sent units from ticket": "Envio *{{quantity}}* unidades de [{{concept}} ({{itemId}})]({{{itemUrl}}}) a *\"{{nickname}}\"* provenientes del ticket id [{{ticketId}}]({{{ticketUrl}}})",
 	"Change quantity": "{{concept}} cambia de {{oldQuantity}} a {{newQuantity}}",
 	"Claim will be picked": "Se recogerá el género de la reclamación [({{claimId}})]({{{claimUrl}}}) del cliente *{{clientName}}*",
+	"Claim state has changed to": "Se ha cambiado el estado de la reclamación [({{claimId}})]({{{claimUrl}}}) del cliente *{{clientName}}* a *{{newState}}*",
 	"Claim state has changed to incomplete": "Se ha cambiado el estado de la reclamación [({{claimId}})]({{{claimUrl}}}) del cliente *{{clientName}}* a *incompleta*",
 	"Claim state has changed to canceled": "Se ha cambiado el estado de la reclamación [({{claimId}})]({{{claimUrl}}}) del cliente *{{clientName}}* a *anulado*",
 	"Client checked as validated despite of duplication": "Cliente comprobado a pesar de que existe el cliente id {{clientId}}",
diff --git a/modules/claim/back/methods/claim/specs/updateClaim.spec.js b/modules/claim/back/methods/claim/specs/updateClaim.spec.js
index 85ada869a..0922c0953 100644
--- a/modules/claim/back/methods/claim/specs/updateClaim.spec.js
+++ b/modules/claim/back/methods/claim/specs/updateClaim.spec.js
@@ -1,8 +1,9 @@
 const app = require('vn-loopback/server/server');
 const LoopBackContext = require('loopback-context');
-
-describe('Update Claim', () => {
+const i18n = require('i18n');
+fdescribe('Update Claim', () => {
     let url;
+    let claimStatesMap = {};
     beforeAll(async() => {
         url = await app.models.Url.getUrl();
         const activeCtx = {
@@ -16,6 +17,8 @@ describe('Update Claim', () => {
         spyOn(LoopBackContext, 'getCurrentContext').and.returnValue({
             active: activeCtx
         });
+        const claimStates = await app.models.ClaimState.find();
+        claimStatesMap = claimStates.reduce((acc, state) => ({...acc, [state.code]: state.id}), {});
     });
     const newDate = Date.vnNew();
     const originalData = {
@@ -29,7 +32,7 @@ describe('Update Claim', () => {
         observation: 'observation'
     };
 
-    it(`should throw an error as the user doesn't have rights`, async() => {
+    fit(`should throw an error as the user doesn't have rights`, async() => {
         const tx = await app.models.Claim.beginTransaction({});
         let error;
 
@@ -62,7 +65,7 @@ describe('Update Claim', () => {
         expect(error.message).toEqual(`You don't have enough privileges to change that field`);
     });
 
-    it(`should success to update the claimState to 'canceled' and send a rocket message`, async() => {
+    fit(`should success to update the claimState to 'canceled' and send a rocket message`, async() => {
         const tx = await app.models.Claim.beginTransaction({});
 
         try {
@@ -103,6 +106,86 @@ describe('Update Claim', () => {
         }
     });
 
+    it(`should success to update the claimState to 'pending' and send a rocket message`, async() => {
+        const tx = await app.models.Claim.beginTransaction({});
+
+        try {
+            const options = {transaction: tx};
+
+            const newClaim = await app.models.Claim.create(originalData, options);
+
+            const chatModel = app.models.Chat;
+            spyOn(chatModel, 'sendCheckingPresence').and.callThrough();
+
+            const pendingState = claimStatesMap.pending;
+            const claimManagerId = 72;
+            const ctx = {
+                req: {
+                    accessToken: {userId: claimManagerId},
+                    headers: {origin: url}
+                },
+                args: {
+                    observation: 'valid observation',
+                    claimStateFk: pendingState,
+                    hasToPickUp: false
+                }
+            };
+            ctx.req.__ = i18n;
+            await app.models.Claim.updateClaim(ctx, newClaim.id, options);
+
+            let updatedClaim = await app.models.Claim.findById(newClaim.id, null, options);
+
+            expect(updatedClaim.observation).toEqual(ctx.args.observation);
+            expect(chatModel.sendCheckingPresence).toHaveBeenCalled();
+
+            await tx.rollback();
+        } catch (e) {
+            await tx.rollback();
+            throw e;
+        }
+    });
+
+    it(`should success to update the claimState to 'incomplete' and send a rocket message`, async() => {
+        const tx = await app.models.Claim.beginTransaction({});
+
+        try {
+            const options = {transaction: tx};
+
+            const newClaim = await app.models.Claim.create(originalData, options);
+
+            const chatModel = app.models.Chat;
+            spyOn(chatModel, 'sendCheckingPresence').and.callThrough();
+
+            const incompleteState = 5;
+            const claimManagerId = 72;
+            const ctx = {
+                req: {
+                    accessToken: {userId: claimManagerId},
+                    headers: {origin: url}
+                },
+                args: {
+                    observation: 'valid observation',
+                    claimStateFk: incompleteState,
+                    hasToPickUp: false
+                }
+            };
+            ctx.req.__ = (value, params) => {
+                return params.nickname;
+            };
+            await app.models.Claim.updateClaim(ctx, newClaim.id, options);
+
+            let updatedClaim = await app.models.Claim.findById(newClaim.id, null, options);
+
+            expect(updatedClaim.observation).toEqual(ctx.args.observation);
+            expect(chatModel.sendCheckingPresence).toHaveBeenCalled();
+
+            await tx.rollback();
+        } catch (e) {
+            await tx.rollback();
+            throw e;
+        }
+    });
+
     it(`should success to update the claimState to 'incomplete' and send a rocket message`, async() => {
         const tx = await app.models.Claim.beginTransaction({});
 
diff --git a/modules/claim/back/methods/claim/updateClaim.js b/modules/claim/back/methods/claim/updateClaim.js
index d99528413..488410633 100644
--- a/modules/claim/back/methods/claim/updateClaim.js
+++ b/modules/claim/back/methods/claim/updateClaim.js
@@ -96,12 +96,10 @@ module.exports = Self => {
             // When claimState has been changed
             if (args.claimStateFk) {
                 const newState = await models.ClaimState.findById(args.claimStateFk, null, myOptions);
-                if (newState.hasToNotify) {
-                    if (newState.code == 'incomplete')
-                        await notifyStateChange(ctx, salesPerson.id, claim, newState.code);
-                    if (newState.code == 'canceled')
-                        await notifyStateChange(ctx, claim.workerFk, claim, newState.code);
-                }
+                // if (newState.code == 'incomplete')
+                await notifyStateChange(ctx, salesPerson.id, claim, newState.code);
+                if (newState.code == 'canceled')
+                    await notifyStateChange(ctx, claim.workerFk, claim, newState.code);
             }
 
             if (tx) await tx.commit();
@@ -113,17 +111,18 @@ module.exports = Self => {
         }
     };
 
-    async function notifyStateChange(ctx, workerId, claim, state) {
+    async function notifyStateChange(ctx, id, claim, state) {
         const models = Self.app.models;
         const url = await models.Url.getUrl();
         const $t = ctx.req.__; // $translate
 
-        const message = $t(`Claim state has changed to ${state}`, {
+        const message = $t(`Claim state has changed to`, {
             claimId: claim.id,
             clientName: claim.client().name,
-            claimUrl: `${url}claim/${claim.id}/summary`
+            claimUrl: `${url}claim/${claim.id}/summary`,
+            newState: state
         });
-        await models.Chat.sendCheckingPresence(ctx, workerId, message);
+        await models.Chat.sendCheckingPresence(ctx, id, message);
     }
 
     async function notifyPickUp(ctx, workerId, claim) {