diff --git a/back/methods/osticket/closeTicket.js b/back/methods/osticket/closeTicket.js
index 19c9aff19..d742a265f 100644
--- a/back/methods/osticket/closeTicket.js
+++ b/back/methods/osticket/closeTicket.js
@@ -11,7 +11,7 @@ module.exports = Self => {
         },
         http: {
             path: `/closeTicket`,
-            verb: 'GET'
+            verb: 'POST'
         }
     });
 
@@ -19,6 +19,9 @@ module.exports = Self => {
         const models = Self.app.models;
         const config = await models.OsTicketConfig.findOne();
 
+        if (!config.user || !config.password)
+            return false;
+
         const ostUri = `${config.host}/login.php`;
 
         const con = mysql.createConnection({