Merge branch 'dev' into 4616-ticket.sale_mana

back/methods/osticket/closeTicket.js

@@ -1,12 +1,13 @@
 const jsdom = require('jsdom');
 const mysql = require('mysql');
+const FormData = require('form-data');
 
 module.exports = Self => {
     Self.remoteMethodCtx('closeTicket', {
         description: 'Close tickets without response from the user',
         accessType: 'READ',
         returns: {
-            type: 'Object',
+            type: 'object',
             root: true
         },
         http: {
@@ -54,9 +55,9 @@ module.exports = Self => {
             });
         });
 
-        await requestToken();
+        await getRequestToken();
 
-        async function requestToken() {
+        async function getRequestToken() {
             const response = await fetch(ostUri);
 
             const result = response.headers.get('set-cookie');
@@ -93,24 +94,45 @@ module.exports = Self => {
             await close(token, secondCookie);
         }
 
-        async function close(token, secondCookie) {
+        async function getLockCode(token, secondCookie, ticketId) {
-            for (const ticketId of ticketsId) {
+            const ostUri = `${config.host}/ajax.php/lock/ticket/${ticketId}`;
-                const ostUri = `${config.host}/ajax.php/tickets/${ticketId}/status`;
-                const data = {
-                    status_id: config.newStatusId,
-                    comments: config.comment,
-                    undefined: config.action
-                };
             const params = {
                 method: 'POST',
-                    body: new URLSearchParams(data),
                 headers: {
-                        'Content-Type': 'application/x-www-form-urlencoded; charset=UTF-8',
                     'X-CSRFToken': token,
                     'Cookie': secondCookie
                 }
             };
+            const response = await fetch(ostUri, params);
+            const body = await response.text();
+            const json = JSON.parse(body);
 
+            return json.code;
+        }
+
+        async function close(token, secondCookie) {
+            for (const ticketId of ticketsId) {
+                const lockCode = await getLockCode(token, secondCookie, ticketId);
+                let form = new FormData();
+                form.append('__CSRFToken__', token);
+                form.append('id', ticketId);
+                form.append('a', config.responseType);
+                form.append('lockCode', lockCode);
+                form.append('from_email_id', config.fromEmailId);
+                form.append('reply-to', config.replyTo);
+                form.append('cannedResp', 0);
+                form.append('response', config.comment);
+                form.append('signature', 'none');
+                form.append('reply_status_id', config.newStatusId);
+
+                const ostUri = `${config.host}/tickets.php?id=${ticketId}`;
+                const params = {
+                    method: 'POST',
+                    body: form,
+                    headers: {
+                        'Cookie': secondCookie
+                    }
+                };
                 return fetch(ostUri, params);
             }
         }

back/models/osticket-config.json

@@ -27,9 +27,6 @@
         "newStatusId": {
             "type": "number"
         },
-        "action": {
-            "type": "string"
-        },
         "day": {
             "type": "number"
         },
@@ -47,6 +44,15 @@
         },
         "portDb": {
             "type": "number"
+        },
+        "responseType": {
+            "type": "string"
+        },
+        "fromEmailId": {
+            "type": "number"
+        },
+        "replyTo": {
+            "type": "string"
         }
     }
 }

db/changes/10481-june/00-osTicketConfig.sql

@@ -14,7 +14,3 @@ CREATE TABLE `vn`.`osTicketConfig` (
   `portDb` int(11) DEFAULT NULL,
   PRIMARY KEY (`id`)
 ) ENGINE=InnoDB DEFAULT CHARSET=utf8mb3 COLLATE=utf8mb3_unicode_ci;
-
-INSERT INTO `vn`.`osTicketConfig`(`id`, `host`, `user`, `password`, `oldStatus`, `newStatusId`, `action`, `day`, `comment`, `hostDb`, `userDb`, `passwordDb`, `portDb`)
-      VALUES
-      (0, 'https://cau.verdnatura.es/scp', NULL, NULL, 'open', 3, 'Cerrar', 60, 'Este CAU se ha cerrado automáticamente', NULL, NULL, NULL, NULL);

db/changes/10491-august/00-osTicketConfig.sql

@@ -0,0 +1,8 @@
+ALTER TABLE `vn`.`osTicketConfig` DROP COLUMN `action`;
+ALTER TABLE `vn`.`osTicketConfig` ADD responseType varchar(100) NULL;
+ALTER TABLE `vn`.`osTicketConfig` ADD fromEmailId INT NULL;
+ALTER TABLE `vn`.`osTicketConfig` ADD replyTo varchar(100) NULL;
+
+UPDATE `vn`.`osTicketConfig`
+    SET responseType='reply', fromEmailId=5, replyTo='all'
+WHERE id=0;

db/changes/10500-november/00-deletePickupContact.sql

@@ -0,0 +1 @@
+ALTER TABLE `vn`.`claimConfig` DROP COLUMN `pickupContact`;

db/dump/fixtures.sql

@@ -1778,10 +1778,10 @@ INSERT INTO `vn`.`claimEnd`(`id`, `saleFk`, `claimFk`, `workerFk`, `claimDestina
         (1, 31, 4, 21, 2),
         (2, 32, 3, 21, 3);
 
-INSERT INTO `vn`.`claimConfig`(`id`, `pickupContact`, `maxResponsibility`)
+INSERT INTO `vn`.`claimConfig`(`id`, `maxResponsibility`)
     VALUES
-        (1, 'Contact description', 50),
+        (1, 50),
-        (2, 'Contact description', 30);
+        (2, 30);
 
 INSERT INTO `vn`.`claimRatio`(`clientFk`, `yearSale`, `claimAmount`, `claimingRate`, `priceIncreasing`, `packingRate`)
     VALUES
@@ -2710,3 +2710,7 @@ INSERT INTO `vn`.`ticketCollection` (`ticketFk`, `collectionFk`, `created`, `lev
 UPDATE `account`.`user`
     SET `hasGrant` = 1
         WHERE `id` = 66;
+
+INSERT INTO `vn`.`osTicketConfig` (`id`, `host`, `user`, `password`, `oldStatus`, `newStatusId`, `day`, `comment`, `hostDb`, `userDb`, `passwordDb`, `portDb`, `responseType`, `fromEmailId`, `replyTo`)
+    VALUES
+        (0, 'http://localhost:56596/scp', 'ostadmin', 'Admin1', 'open', 3, 60, 'Este CAU se ha cerrado automáticamente. Si el problema persiste responda a este mensaje.', 'localhost', 'osticket', 'osticket', 40003, 'reply', 1, 'all');

loopback/locale/en.json

@@ -134,6 +134,7 @@
 	"Password does not meet requirements": "Password does not meet requirements",
 	"You don't have privileges to change the zone": "You don't have privileges to change the zone or for these parameters there are more than one shipping options, talk to agencies",
 	"Not enough privileges to edit a client": "Not enough privileges to edit a client",
+    "Claim pickup order sent": "Claim pickup order sent [({{claimId}})]({{{claimUrl}}}) to client *{{clientName}}*",
     "You don't have grant privilege": "You don't have grant privilege",
 	"You don't own the role and you can't assign it to another user": "You don't own the role and you can't assign it to another user"
 }

loopback/locale/es.json

@@ -236,6 +236,7 @@
 	"Modifiable user details only by an administrator": "Detalles de usuario modificables solo por un administrador",
 	"Modifiable password only via recovery or by an administrator": "Contraseña modificable solo a través de la recuperación o por un administrador",
 	"Not enough privileges to edit a client": "No tienes suficientes privilegios para editar un cliente",
+    "Claim pickup order sent": "Reclamación Orden de recogida enviada [({{claimId}})]({{{claimUrl}}}) al cliente *{{clientName}}*",
     "You don't have grant privilege": "No tienes privilegios para dar privilegios",
     "You don't own the role and you can't assign it to another user": "No eres el propietario del rol y no puedes asignarlo a otro usuario"
 }

modules/claim/back/methods/claim/claimPickupEmail.js

@@ -9,7 +9,7 @@ module.exports = Self => {
                 arg: 'id',
                 type: 'number',
                 required: true,
-                description: 'The client id',
+                description: 'The claim id',
                 http: {source: 'path'}
             },
             {
@@ -42,6 +42,11 @@ module.exports = Self => {
     });
 
     Self.claimPickupEmail = async ctx => {
+        const models = Self.app.models;
+        const userId = ctx.req.accessToken.userId;
+        const $t = ctx.req.__; // $translate
+        const origin = ctx.req.headers.origin;
+
         const args = Object.assign({}, ctx.args);
         const params = {
             recipient: args.recipient,
@@ -52,6 +57,34 @@ module.exports = Self => {
         for (const param in args)
             params[param] = args[param];
 
+        const claim = await models.Claim.findById(args.id, {
+            fields: ['id', 'clientFk'],
+            include: {
+                relation: 'client',
+                scope: {
+                    fields: ['name', 'salesPersonFk']
+                }
+            }
+        });
+
+        const message = $t('Claim pickup order sent', {
+            claimId: args.id,
+            clientName: claim.client().name,
+            claimUrl: `${origin}/#!/claim/${args.id}/summary`,
+        });
+
+        const salesPersonId = claim.client().salesPersonFk;
+        if (salesPersonId)
+            await models.Chat.sendCheckingPresence(ctx, salesPersonId, message);
+
+        await models.ClaimLog.create({
+            originFk: args.id,
+            userFk: userId,
+            action: 'insert',
+            description: 'Claim-pickup-order sent',
+            changedModel: 'Mail'
+        });
+
         const email = new Email('claim-pickup-order', params);
 
         return email.send();

modules/claim/front/basic-data/index.html

@@ -56,7 +56,7 @@
                 label="Pick up"
                 ng-model="$ctrl.claim.hasToPickUp"
                 vn-acl="claimManager"
-                info="When checked will notify to the salesPerson">
+                title="{{'When checked will notify to the salesPerson' | translate}}">
             </vn-check>
         </vn-horizontal>
     </vn-card>

modules/claim/front/basic-data/locale/es.yml

@@ -5,5 +5,5 @@ Responsability: Responsabilidad
 Company: Empresa
 Sales/Client: Comercial/Cliente
 Pick up: Recoger
-When checked will notify a pickup to the salesPerson: Cuando se marque enviará una notificación de recogida al comercial
+When checked will notify to the salesPerson: Cuando se marque enviará una notificación de recogida al comercial
 Packages received: Bultos recibidos

modules/claim/front/summary/index.html

@@ -25,7 +25,14 @@
         </vn-button-menu>
     </h5>
     <vn-horizontal>
-        <vn-one>
+        <vn-auto>
+            <h4>
+                <a
+                    ui-sref="claim.card.basicData({id:$ctrl.claim.id})"
+                    target="_self">
+                    <span translate vn-tooltip="Go to">Basic data</span>
+                </a>
+            </h4>
                 <vn-label-value
                     label="Created"
                     value="{{$ctrl.summary.claim.created | date: 'dd/MM/yyyy'}}">
@@ -42,7 +49,14 @@
                 label="Attended by"
                 value="{{$ctrl.summary.claim.worker.user.nickname}}">
             </vn-label-value>
-        </vn-one>
+            <vn-check
+                class="vn-mr-md"
+                label="Pick up"
+                ng-model="$ctrl.summary.claim.hasToPickUp"
+                title="{{'When checked will notify to the salesPerson' | translate}}"
+                disabled="true">
+            </vn-check>
+        </vn-auto>
         <vn-auto>
             <h4 ng-show="$ctrl.isSalesPerson && $ctrl.summary.observations.length">
                 <a

package.json

@@ -16,6 +16,7 @@
         "bcrypt": "^5.0.1",
         "bmp-js": "^0.1.0",
         "compression": "^1.7.3",
+        "form-data": "^4.0.0",
         "fs-extra": "^5.0.0",
         "ftps": "^1.2.0",
         "got": "^10.7.0",

print/templates/email/claim-pickup-order/claim-pickup-order.html

@@ -23,9 +23,10 @@
                         <!-- Block -->
                         <div class="grid-row">
                             <div class="grid-block vn-pa-ml">
-                                <h1>{{ $t('title') }}</h1>
+                                <h1>{{ $t('title', [id]) }}</h1>
                                 <p>{{ $t('description.dear') }},</p>
-                                <p>{{$t('description.instructions')}}</p>
+                                <p v-html="instructions"></p>
+                                <p>{{ $t('description.conclusion') }}</p>
                             </div>
                         </div>
                         <!-- Footer block -->

print/templates/email/claim-pickup-order/claim-pickup-order.js

@@ -8,6 +8,19 @@ module.exports = {
         'email-header': emailHeader.build(),
         'email-footer': emailFooter.build()
     },
+    async serverPrefetch() {
+        this.ticket = await this.fetchTicket(this.id);
+
+        if (!this.ticket)
+            throw new Error('Something went wrong');
+
+        this.instructions = this.$t('description.instructions', [this.id, this.ticket.id]);
+    },
+    methods: {
+        fetchTicket(id) {
+            return this.findOneFromDef('ticket', [id]);
+        }
+    },
     props: {
         id: {
             type: Number,

print/templates/email/claim-pickup-order/locale/es.yml

@@ -1,5 +1,10 @@
-subject: Orden de recogida
+subject: Reclamación Verdnatura
-title: Orden de recogida
+title: Reclamación Verdnatura {0}
 description:
     dear: Estimado cliente
-  instructions: Aqui tienes tu orden de recogida.
+    instructions: 'Le informamos que se ha aceptado su solicitud de reclamación <strong>nº {0}</strong> correspondiente al pedido <strong>{1}</strong>.
+        Para tramitar la recogida, rellene el <a href="https://form.jotform.com/verdnatura/recogida-verdnatura"
+        title="Formulario Recogida" target="_blank" style="color: #8dba25">SIGUIENTE FORMULARIO</a> en un <strong>plazo máximo de 24h.</strong>
+        <br/><br/>Cuando recibamos el género en nuestras instalaciones emitiremos el abono correspondiente.
+        Debe imprimir el archivo adjunto e incluirlo en la caja. En el caso de no poder imprimirlo, <strong>identifique la caja con el número de reclamación CLARAMENTE LEGIBLE.</strong>'
+    conclusion: Un saludo

print/templates/email/claim-pickup-order/sql/ticket.sql

@@ -0,0 +1,4 @@
+SELECT
+    c.ticketFk as id
+FROM claim c
+WHERE c.id = ?

print/templates/reports/claim-pickup-order/claim-pickup-order.html

@@ -78,9 +78,6 @@
                                         <h3>{{client.name}}</h3>
                                     </div>
                                 </div>
-                                
-                                <p v-html="$t('sections.agency.description')"></p>
-                                <p>{{claimConfig.pickupContact}}</p>
                             </div>
                         </div>
                         <!-- Footer block -->

print/templates/reports/claim-pickup-order/claim-pickup-order.js

@@ -7,7 +7,6 @@ module.exports = {
     async serverPrefetch() {
         this.client = await this.fetchClient(this.id);
         this.sales = await this.fetchSales(this.id);
-        this.claimConfig = await this.fetchClaimConfig();
 
         if (!this.client)
             throw new Error('Something went wrong');
@@ -25,10 +24,7 @@ module.exports = {
         },
         fetchSales(id) {
             return this.rawSqlFromDef('sales', [id]);
-        },
+        }
-        fetchClaimConfig() {
-            return this.findOneFromDef('claimConfig');
-        },
     },
     components: {
         'report-header': reportHeader.build(),

print/templates/reports/claim-pickup-order/locale/es.yml

@@ -11,7 +11,3 @@ concept: Concepto
 clientSignature: Firma del cliente
 claim: Reclamación {0}
 phone: Teléfono
-sections:
-  agency:
-    description: 'Para agilizar su recogida, por favor, póngase en contacto con la oficina 
-    de Logista Parcel.'

print/templates/reports/claim-pickup-order/sql/claimConfig.sql

@@ -1,2 +0,0 @@
-SELECT pickupContact
-    FROM claimConfig;