diff --git a/modules/ticket/back/methods/ticket/componentUpdate.js b/modules/ticket/back/methods/ticket/componentUpdate.js
index 1899f6ab7..9010fc3ac 100644
--- a/modules/ticket/back/methods/ticket/componentUpdate.js
+++ b/modules/ticket/back/methods/ticket/componentUpdate.js
@@ -159,7 +159,7 @@ module.exports = Self => {
                 ticketUrl: `${origin}/#!/ticket/${id}/summary`,
                 changes: changesMade
             });
-            await models.Chat.send(ctx, '@joan', message);
+            await models.Chat.sendCheckingPresence(ctx, salesPersonId, message);
         }
 
         return res;