diff --git a/back/methods/chat/sendCheckingPresence.js b/back/methods/chat/sendCheckingPresence.js
index 3bc022429c..556a16260e 100644
--- a/back/methods/chat/sendCheckingPresence.js
+++ b/back/methods/chat/sendCheckingPresence.js
@@ -25,6 +25,7 @@ module.exports = Self => {
     });
 
     Self.sendCheckingPresence = async(ctx, recipientId, message, options) => {
+        console.log(ctx, recipientId, message, options);
         if (!recipientId) return false;
 
         const myOptions = {};
@@ -38,7 +39,10 @@ module.exports = Self => {
         const recipient = await models.Account.findById(recipientId, null, myOptions);
 
         // Prevent sending messages to yourself
+        console.log('llega');
+        console.log(recipientId, userId);
         if (recipientId == userId) return false;
+        console.log('llega2');
 
         if (!recipient)
             throw new Error(`Could not send message "${message}" to worker id ${recipientId} from user ${userId}`);
diff --git a/db/changes/10500-november/00-deletePickupContact.sql b/db/changes/10500-november/00-deletePickupContact.sql
new file mode 100644
index 0000000000..6bfa662c5e
--- /dev/null
+++ b/db/changes/10500-november/00-deletePickupContact.sql
@@ -0,0 +1 @@
+ALTER TABLE `vn`.`claimConfig` DROP COLUMN `pickupContact`;
diff --git a/db/dump/fixtures.sql b/db/dump/fixtures.sql
index 9a0a1fff6e..34e592b9a0 100644
--- a/db/dump/fixtures.sql
+++ b/db/dump/fixtures.sql
@@ -1778,10 +1778,10 @@ INSERT INTO `vn`.`claimEnd`(`id`, `saleFk`, `claimFk`, `workerFk`, `claimDestina
         (1, 31, 4, 21, 2),
         (2, 32, 3, 21, 3);
 
-INSERT INTO `vn`.`claimConfig`(`id`, `pickupContact`, `maxResponsibility`)
+INSERT INTO `vn`.`claimConfig`(`id`, `maxResponsibility`)
     VALUES
-        (1, 'Contact description', 50),
-        (2, 'Contact description', 30);
+        (1, 50),
+        (2, 30);
 
 INSERT INTO `vn`.`claimRatio`(`clientFk`, `yearSale`, `claimAmount`, `claimingRate`, `priceIncreasing`, `packingRate`)
     VALUES
@@ -1791,7 +1791,7 @@ INSERT INTO `vn`.`claimRatio`(`clientFk`, `yearSale`, `claimAmount`, `claimingRa
         (1104, 2500, 150.00, 0.02, 0.10, 1.00);
 
 INSERT INTO vn.claimRma (`id`, `code`, `created`, `workerFk`)
-VALUES 
+    VALUES
         (1, '02676A049183', DEFAULT, 1106),
         (2, '02676A049183', DEFAULT, 1106),
         (3, '02676A049183', DEFAULT, 1107),
diff --git a/modules/claim/back/methods/claim/claimPickupEmail.js b/modules/claim/back/methods/claim/claimPickupEmail.js
index 4c9b865025..23f0e31ef7 100644
--- a/modules/claim/back/methods/claim/claimPickupEmail.js
+++ b/modules/claim/back/methods/claim/claimPickupEmail.js
@@ -9,7 +9,7 @@ module.exports = Self => {
                 arg: 'id',
                 type: 'number',
                 required: true,
-                description: 'The client id',
+                description: 'The claim id',
                 http: {source: 'path'}
             },
             {
@@ -29,24 +29,6 @@ module.exports = Self => {
                 type: 'number',
                 description: 'The recipient id to send to the recipient preferred language',
                 required: false
-            },
-            {
-                arg: 'ticketId',
-                type: 'number',
-                description: 'The ticket id',
-                required: true
-            },
-            {
-                arg: 'salesPersonId',
-                type: 'number',
-                description: 'The salesPerson id',
-                required: false
-            },
-            {
-                arg: 'clientName',
-                type: 'string',
-                description: 'The client name',
-                required: true
             }
         ],
         returns: {
@@ -75,14 +57,29 @@ module.exports = Self => {
         for (const param in args)
             params[param] = args[param];
 
+        const claim = await models.Claim.findById(args.id, {
+            fields: ['id', 'clientFk'],
+            include: {
+                relation: 'client',
+                scope: {
+                    fields: ['name', 'salesPersonFk']
+                }
+            }
+        });
+        console.log(claim);
+
         const message = $t('Claim pickup order sent', {
             claimId: args.id,
-            clientName: args.clientName,
+            clientName: claim.client.name,
             claimUrl: `${origin}/#!/claim/${args.id}/summary`,
         });
 
-        if (args.salesPersonId)
-            await models.Chat.sendCheckingPresence(ctx, args.salesPersonId, message);
+        console.log(claim.client());
+        const salesPersonId = claim.client().salesPersonFk;
+        if (claim.client().salesPersonFk)
+            console.log(await models.Chat.sendCheckingPresence(ctx, 25, message));
+
+        console.log(claim.client().salesPersonFk);
 
         await models.ClaimLog.create({
             originFk: args.id,
diff --git a/modules/claim/front/descriptor/index.js b/modules/claim/front/descriptor/index.js
index b36fae3211..0dddadbe14 100644
--- a/modules/claim/front/descriptor/index.js
+++ b/modules/claim/front/descriptor/index.js
@@ -19,10 +19,7 @@ class Controller extends Descriptor {
     sendPickupOrder() {
         return this.vnEmail.send(`Claims/${this.claim.id}/claim-pickup-email`, {
             recipient: this.claim.client.email,
-            recipientId: this.claim.clientFk,
-            clientName: this.claim.client.name,
-            ticketId: this.claim.ticket.id,
-            salesPersonId: this.claim.client.salesPersonFk
+            recipientId: this.claim.clientFk
         });
     }
 
diff --git a/modules/claim/front/descriptor/index.spec.js b/modules/claim/front/descriptor/index.spec.js
index 18ccdaff5e..e6785d3d8a 100644
--- a/modules/claim/front/descriptor/index.spec.js
+++ b/modules/claim/front/descriptor/index.spec.js
@@ -7,12 +7,7 @@ describe('Item Component vnClaimDescriptor', () => {
     const claim = {
         id: 2,
         clientFk: 1101,
-        client: {
-            email: 'client@email',
-            name: 'clientName',
-            salesPersonFk: 18
-        },
-        ticket: {id: 2}
+        client: {email: 'client@email'}
     };
 
     beforeEach(ngModule('claim'));
@@ -45,10 +40,7 @@ describe('Item Component vnClaimDescriptor', () => {
 
             const params = {
                 recipient: claim.client.email,
-                recipientId: claim.clientFk,
-                clientName: claim.client.name,
-                ticketId: claim.ticket.id,
-                salesPersonId: claim.client.salesPersonFk
+                recipientId: claim.clientFk
             };
             controller.sendPickupOrder();
 
diff --git a/package.json b/package.json
index 26c164832a..be6db46a82 100644
--- a/package.json
+++ b/package.json
@@ -38,7 +38,7 @@
         "node-ssh": "^11.0.0",
         "object-diff": "0.0.4",
         "object.pick": "^1.3.0",
-        "puppeteer": "^18.0.5",
+        "puppeteer": "^19.2.0",
         "read-chunk": "^3.2.0",
         "require-yaml": "0.0.1",
         "sharp": "^0.31.0",
diff --git a/print/templates/email/claim-pickup-order/claim-pickup-order.js b/print/templates/email/claim-pickup-order/claim-pickup-order.js
index 51db21cb52..b8804c6040 100755
--- a/print/templates/email/claim-pickup-order/claim-pickup-order.js
+++ b/print/templates/email/claim-pickup-order/claim-pickup-order.js
@@ -8,22 +8,23 @@ module.exports = {
         'email-header': emailHeader.build(),
         'email-footer': emailFooter.build()
     },
-    created() {
-        this.instructions = this.$t('description.instructions', [this.id, this.ticketId]);
+    async serverPrefetch() {
+        this.ticket = await this.fetchTicket(this.id);
+
+        if (!this.ticket)
+            throw new Error('Something went wrong');
+        console.log();
+        this.instructions = this.$t('description.instructions', [this.id, this.ticket.id]);
     },
-    data() {
-        return {
-            instructions: String
-        };
+    methods: {
+        fetchTicket(id) {
+            return this.findOneFromDef('ticket', [id]);
+        }
     },
     props: {
         id: {
             type: [Number, String],
             required: true
-        },
-        ticketId: {
-            type: [Number, String],
-            required: true
         }
     }
 };
diff --git a/print/templates/email/claim-pickup-order/sql/ticket.sql b/print/templates/email/claim-pickup-order/sql/ticket.sql
new file mode 100644
index 0000000000..28b78c9875
--- /dev/null
+++ b/print/templates/email/claim-pickup-order/sql/ticket.sql
@@ -0,0 +1,4 @@
+SELECT
+    c.ticketFk as id
+FROM claim c
+WHERE c.id = ?