diff --git a/services/loopback/common/methods/ticket/new.js b/services/loopback/common/methods/ticket/new.js
index 77ba6abd59..890a81b0b1 100644
--- a/services/loopback/common/methods/ticket/new.js
+++ b/services/loopback/common/methods/ticket/new.js
@@ -34,7 +34,7 @@ module.exports = Self => {
             params.warehouseFk,
             params.companyFk | 442,
             params.addressFk,
-            params.agencyModeFk,
+            params.agencyModeFk | null,
             params.routeFk | null,
             params.landed,
             params.userId