diff --git a/modules/claim/back/methods/claim/regularizeClaim.js b/modules/claim/back/methods/claim/regularizeClaim.js
index 8a897ba5c..8ae47a3fa 100644
--- a/modules/claim/back/methods/claim/regularizeClaim.js
+++ b/modules/claim/back/methods/claim/regularizeClaim.js
@@ -70,14 +70,16 @@ module.exports = Self => {
                     discount: 100
                 }, {transaction: transaction});
 
-                await sendMessage(ctx, {
-                    itemFk: sale.itemFk,
-                    ticketFk: sale.ticketFk,
-                    recipientFk: sale.item().itemType().worker().userFk,
-                    quantity: sale.quantity,
-                    concept: sale.concept,
-                    nickname: address.nickname
-                }, transaction);
+                if (sale.ticket().client().salesPerson()) {
+                    await sendMessage(ctx, {
+                        itemFk: sale.itemFk,
+                        ticketFk: sale.ticketFk,
+                        recipientFk: sale.ticket().client().salesPerson().userFk,
+                        quantity: sale.quantity,
+                        concept: sale.concept,
+                        nickname: address.nickname
+                    }, transaction);
+                }
             }
 
             let claim = await Self.findById(params.claimFk);
@@ -99,23 +101,14 @@ module.exports = Self => {
             include: [
                 {
                     relation: 'ticket',
-                    scope: {fields: ['warehouseFk', 'companyFk']}
-                },
-                {
-                    relation: 'item',
                     scope: {
-                        fields: ['typeFk'],
+                        fields: ['clientFk', 'warehouseFk', 'companyFk'],
                         include: {
-                            relation: 'itemType',
+                            relation: 'client',
                             scope: {
-                                fields: ['workerFk'],
                                 include: {
-                                    relation: 'worker',
-                                    scope: {
-                                        fields: ['id', 'userFk'],
-                                    }
+                                    relation: 'salesPerson'
                                 }
-
                             }
                         }
                     }