diff --git a/services/db/install/changes/1.0.9/logAddWithUser.sql b/services/db/install/changes/1.0.9/logAddWithUser.sql
new file mode 100644
index 000000000..68dee9352
--- /dev/null
+++ b/services/db/install/changes/1.0.9/logAddWithUser.sql
@@ -0,0 +1,32 @@
+USE `vn`;
+DROP procedure IF EXISTS `logAddWithUser`;
+
+DELIMITER $$
+USE `vn`$$
+CREATE DEFINER=`root`@`%` PROCEDURE `logAddWithUser`(vOriginFk INT, vUserId INT, vActionCode VARCHAR(45), vEntity VARCHAR(45), vDescription TEXT)
+BEGIN
+/**
+ * Guarda las acciones realizadas por el usuario
+ *
+ * @param vOriginFk Id del registro de origen.
+ * @param vUserId Id del usuario.
+ * @param vActionCode Código de la acción {insert | delete | update}.
+ * @param vEntity Nombre que hace referencia a la tabla.
+ * @param descripcion Descripción de la acción realizada por el usuario.
+ */
+    DECLARE vTableName VARCHAR(45);
+    
+    SET vTableName = CONCAT(vEntity, 'Log');
+    
+    SET @qryLog := CONCAT(
+        'INSERT INTO ', vTableName, ' (originFk, userFk, action, description)',
+            ' VALUES (', vOriginFk, ', ', vUserId, ', "', vActionCode, '", "', vDescription, '")'
+    );
+    
+    PREPARE stmt FROM @qryLog;
+    EXECUTE stmt;
+    DEALLOCATE PREPARE stmt;
+END$$
+
+DELIMITER ;
+
diff --git a/services/db/install/changes/1.0.9/ticketCreateWithUser.sql b/services/db/install/changes/1.0.9/ticketCreateWithUser.sql
new file mode 100644
index 000000000..ece677802
--- /dev/null
+++ b/services/db/install/changes/1.0.9/ticketCreateWithUser.sql
@@ -0,0 +1,81 @@
+USE `vn`;
+DROP procedure IF EXISTS `ticketCreateWithUser`;
+
+DELIMITER $$
+USE `vn`$$
+CREATE DEFINER=`root`@`%` PROCEDURE `ticketCreateWithUser`(
+     vClientId INT
+    ,vShipped DATE
+    ,vWarehouseId INT
+    ,vCompanyFk INT
+    ,vAddressFk INT
+    ,vAgencyType INT
+    ,vRouteFk INT
+    ,vlanded DATE
+    ,OUT vNewTicket INT)
+BEGIN
+
+        DECLARE vClientOrnamentales INT DEFAULT 5270;
+        DECLARE vCompanyOrn INT DEFAULT 1381;
+        DECLARE vProvinceName VARCHAR(255);
+
+        SELECT p.name INTO vProvinceName
+            FROM vn.client c
+                JOIN province p ON p.id = c.provinceFk
+            WHERE c.id = vClientId;
+
+        IF vProvinceName IN ('SANTA CRUZ DE TENERIFE', 'LAS PALMAS DE GRAN CANARIA') AND vClientId <> vClientOrnamentales THEN
+            SET vCompanyFk = vCompanyOrn;
+        END IF;
+
+    IF NOT vAddressFk THEN
+        SELECT id INTO vAddressFk 
+            FROM address
+            WHERE clientFk = vClientId AND isDefaultAddress;
+    END IF;
+
+        INSERT INTO vn2008.Tickets (
+                        Id_Cliente,
+                        Fecha,
+                        Id_Consigna,
+                        Id_Agencia,
+                        Alias,
+                        warehouse_id,
+                        Id_Ruta,
+                        empresa_id,
+                        landing
+                )
+                SELECT
+                            vClientId,
+                            vShipped,
+                            a.id,
+                            IF(vAgencyType, vAgencyType, a.agencyModeFk),
+                            a.nickname,
+                            vWarehouseId,
+                            IF(vRouteFk,vRouteFk,NULL),
+                            vCompanyFk,
+                            vlanded
+                    FROM address a
+                        JOIN agencyMode am ON am.id = a.agencyModeFk
+                    WHERE a.id = vAddressFk;
+
+        SET vNewTicket = LAST_INSERT_ID();
+
+        INSERT INTO ticketObservation(ticketFk, observationTypeFk, description)
+            SELECT vNewTicket, ao.observationTypeFk, ao.description
+                FROM addressObservation ao
+                    JOIN address a ON a.id = ao.addressFk
+                WHERE a.id = vAddressFk;
+
+        CALL logAddWithUser(vNewTicket, vUserId, 'insert', 'ticket', CONCAT('Ha creado el ticket', ' ', vNewTicket));
+
+        IF (SELECT isCreatedAsServed FROM vn.client WHERE id = vClientId ) <> FALSE THEN
+            INSERT INTO vncontrol.inter(state_id, Id_Ticket, Id_Trabajador)
+                SELECT id, vNewTicket, getWorker()
+                    FROM state
+                    WHERE `code` = 'DELIVERED';
+        END IF;
+END$$
+
+DELIMITER ;
+