diff --git a/services/loopback/common/models/ticket-log.json b/services/loopback/common/models/ticket-log.json
new file mode 100644
index 000000000..4f4ae6dd9
--- /dev/null
+++ b/services/loopback/common/models/ticket-log.json
@@ -0,0 +1,52 @@
+{
+  "name": "TicketLog",
+	"base": "VnModel",
+  "options": {
+    "mysql": {
+      "table": "ticketLog"
+    }
+  },
+  "properties": {
+    "id": {
+      "id": true,
+      "type": "Number",
+      "forceId": false
+    },
+    "originFk": {
+      "type": "Number",
+      "required": true
+    },
+    "userFk": {
+      "type": "Number"
+    },
+    "action": {
+      "type": "String",
+      "required": true
+    },
+    "changedModel": {
+      "type": "String"
+    },
+    "oldInstance": {
+      "type": "Object"
+    },
+    "newInstance": {
+      "type": "Object"
+    },
+    "creationDate": {
+      "type": "Date"
+    },
+    "changedModelId": {
+      "type": "Number"
+    },
+    "changedModelValue": {
+      "type": "String"
+    }
+  },
+  "relations": {
+    "user": {
+      "type": "belongsTo",
+      "model": "Account",
+      "foreignKey": "userFk"
+    }  
+  }
+}