diff --git a/loopback/locale/es.json b/loopback/locale/es.json
index 0dc8e53a8d..b4b5ee7c6c 100644
--- a/loopback/locale/es.json
+++ b/loopback/locale/es.json
@@ -392,6 +392,7 @@
     "The raid information is not correct": "La información de la redada no es correcta",
     "There are tickets to be invoiced": "Hay tickets para esta zona, borralos primero",
 	"An item type with the same code already exists": "Un tipo con el mismo código ya existe",
-    "Holidays to past days not available": "Las vacaciones a días pasados no están disponibles"
+    "Holidays to past days not available": "Las vacaciones a días pasados no están disponibles",
+    "Worker not found": "Trabajador no encontrado"
 }
 
diff --git a/modules/ticket/back/methods/ticket-request/deny.js b/modules/ticket/back/methods/ticket-request/deny.js
index cb13c2728d..2f710ad3ac 100644
--- a/modules/ticket/back/methods/ticket-request/deny.js
+++ b/modules/ticket/back/methods/ticket-request/deny.js
@@ -42,7 +42,7 @@ module.exports = Self => {
 
         try {
             const userId = ctx.req.accessToken.userId;
-            const worker = await models.Worker.findOne({where: {id: userId}}, myOptions);
+            const worker = await models.Worker.findById({where: {id: userId}}, myOptions);
             if (!worker) throw new Error('Worker not found');
 
             const params = {
@@ -76,7 +76,7 @@ module.exports = Self => {
                 observation: params.response
             });
 
-            await models.Chat.sendCheckingPresence(ctx, requesterId, message);
+            await models.Chat.sendCheckingPresence(ctx, requesterId, message, myOptions);
             await request.updateAttributes(params, myOptions);
 
             if (tx) await tx.commit();