diff --git a/client/client/src/web-payment/style.scss b/client/client/src/web-payment/style.scss
index dbbd120c9..b010ca444 100644
--- a/client/client/src/web-payment/style.scss
+++ b/client/client/src/web-payment/style.scss
@@ -2,7 +2,7 @@
 
 vn-client-web-payment {
     vn-icon[icon=clear] {
-        color: $alert01;
+        color: $alert-01;
     }
     vn-icon[icon=check] {
         color: $main-02;
diff --git a/client/core/src/components/table/style.scss b/client/core/src/components/table/style.scss
index c8facf5ea..59753f001 100644
--- a/client/core/src/components/table/style.scss
+++ b/client/core/src/components/table/style.scss
@@ -99,21 +99,21 @@ vn-table {
         vn-thead, vn-tbody, vn-empty-rows {
             border-bottom: 3px solid $lines;
         }
-        vn-tbody > vn-tr, vn-tbody > a.vn-tr {
+        vn-tbody > vn-tr, vn-tbody > a.vn-tr{
             border-bottom: 1px solid $lines;
             transition: background-color 200ms ease-in-out;
 
             &.clickable {
                 @extend %clickable;
             }
-            &.success {
+            &.success, & > vn-td.success {
                 background-color: rgba(163, 209, 49, 0.3);
     
                 &:hover {
                     background-color: rgba(163, 209, 49, 0.5);
                 }
             }
-            &.warning {
+            &.warning, & > vn-td.warning {
                 background-color: rgba(247, 147, 30, 0.3);
             
                 &:hover {
diff --git a/client/salix/src/styles/colors.scss b/client/salix/src/styles/colors.scss
index e7d29c2d9..d610b4919 100644
--- a/client/salix/src/styles/colors.scss
+++ b/client/salix/src/styles/colors.scss
@@ -14,7 +14,9 @@ $main-03: #32b1ce;
 $main-03-05: rgba($main-03, 0.5);
 $main-03-03: rgba($main-03, 0.3);
 $lines: #9b9b9b;
-$alert01: #f42121;
+$alert-01: #f42121;
+$alert-01-03: rgba($alert-01, 0.5);
+$alert-01-05: rgba($alert-01, 0.5);
 
 $color-green: #a3d131;
 $color-orange: #f7931e;
diff --git a/client/salix/src/styles/font-style.scss b/client/salix/src/styles/font-style.scss
index 462023eca..609f98696 100644
--- a/client/salix/src/styles/font-style.scss
+++ b/client/salix/src/styles/font-style.scss
@@ -9,8 +9,10 @@ html [uppercase], .uppercase {
     text-transform: uppercase;
 }
 
-html [green], .green{color: $color-green}
 html [orange], .orange{color: $main-01}
+html [green], .green{color: $main-02}
+html [blue], .blue{color: $main-03}
+html [red], html [alert], .red, .alert {color: $alert-01}
 html [white], .white{color: $color-white}
 html [dark], .dark{color: $color-dark}
 html [dark-grey], .dark-grey{color: $color-dark-grey}
diff --git a/client/ticket/src/index/index.html b/client/ticket/src/index/index.html
index 68660380d..0aab6e4e5 100644
--- a/client/ticket/src/index/index.html
+++ b/client/ticket/src/index/index.html
@@ -50,10 +50,8 @@
                 </vn-tr>
             </vn-thead>
             <vn-tbody>
-                <a
-                    ng-repeat="ticket in tickets"
-                    class="{{::$ctrl.compareDate(ticket.shipped)}} clickable vn-tr"
-                    ui-sref="ticket.card.summary({id: {{::ticket.id}}})">
+                <a ng-repeat="ticket in tickets" class="clickable vn-tr"
+                ui-sref="ticket.card.summary({id: {{::ticket.id}}})">
                     <vn-td>
                         <vn-icon ng-show="ticket.problem" class="bright"
                             vn-tooltip="{{ticket.problem}}"
@@ -62,7 +60,9 @@
                     </vn-td>
                     <vn-td number>{{::ticket.id}}</vn-td>
                     <vn-td>{{::ticket.salesPerson | dashIfEmpty}}</vn-td>
-                    <vn-td>{{::ticket.shipped | dateTime: 'dd/MM/yyyy'}}</vn-td>
+                    <vn-td class="{{$ctrl.compareDate(ticket.shipped)}}">
+                        {{::ticket.shipped | dateTime: 'dd/MM/yyyy'}}
+                    </vn-td>
                     <vn-td>{{::ticket.shipped | dateTime: 'HH:mm'}}</vn-td>
                     <vn-td>
                         <span 
@@ -72,7 +72,7 @@
                         </span>
                     </vn-td>
                     <vn-td>{{::ticket.province}}</vn-td>
-                    <vn-td>{{::ticket.state}}</vn-td>
+                    <vn-td class="{{$ctrl.stateColor(ticket)}}">{{::ticket.state}}</vn-td>
                     <vn-td>{{::ticket.agencyMode}}</vn-td>
                     <vn-td>{{::ticket.warehouse}}</vn-td>
                     <vn-td number>{{::ticket.refFk | dashIfEmpty}}</vn-td>
diff --git a/client/ticket/src/index/index.js b/client/ticket/src/index/index.js
index 37cc9d1e7..ba0b6dc6c 100644
--- a/client/ticket/src/index/index.js
+++ b/client/ticket/src/index/index.js
@@ -58,6 +58,17 @@ export default class Controller {
             return 'success';
     }
 
+    stateColor(ticket) {
+        if (ticket.alertLevelCode === 'OK')
+            return 'alertOk';
+        else if (ticket.alertLevelCode === 'FREE')
+            return 'alertFree';
+        else if (ticket.alertLevel === 1)
+            return 'alert1';
+        else if (ticket.alertLevel === 0)
+            return 'alert0';
+    }
+
     showDescriptor(event, clientFk) {
         event.preventDefault();
         event.stopImmediatePropagation();
diff --git a/client/ticket/src/index/style.scss b/client/ticket/src/index/style.scss
index bc06b4f20..4583a1378 100644
--- a/client/ticket/src/index/style.scss
+++ b/client/ticket/src/index/style.scss
@@ -9,4 +9,32 @@ vn-ticket-index{
             color: initial;
         }
     }
+
+    .alert1 {
+        background-color: $main-01-03;
+        &:hover {
+            background-color: $main-01-05;
+        }
+    }
+
+    .alertOk {
+        background-color: $main-02-03;
+        &:hover {
+            background-color: $main-02-05;
+        }
+    }
+
+    .alertFree {
+        background-color: $main-03-03;
+        &:hover {
+            background-color: $main-03-05;
+        }
+    }
+
+    .alert0 {
+        background-color: $alert-01-03;
+        &:hover {
+            background-color: $alert-01-05;
+        }
+    }
 }
\ No newline at end of file
diff --git a/client/ticket/src/request/index/index.html b/client/ticket/src/request/index/index.html
index 85b7e89a6..894aaccde 100644
--- a/client/ticket/src/request/index/index.html
+++ b/client/ticket/src/request/index/index.html
@@ -35,10 +35,10 @@
                                 <vn-td number>{{::request.id}}</vn-td>
                                 <vn-td>{{::request.description}}</vn-td>
                                 <vn-td number>{{::request.created | dateTime: 'dd/MM/yyyy'}}</vn-td>
-                                <vn-td>{{::request.requester.firstName}} {{::request.requester.name}}</vn-td>
-                                <vn-td>{{::request.atender.firstName}} {{::request.atender.name}}</vn-td>
+                                <vn-td>{{::request.requester.user.name}}</vn-td>
+                                <vn-td>{{::request.atender.user.name}}</vn-td>
                                 <vn-td number>{{::request.quantity}}</vn-td>
-                                <vn-td number>{{::request.price}}</vn-td>
+                                <vn-td number>{{::request.price | currency: '€': 2}}</vn-td>
                                 <vn-td number>
                                     <span 
                                         ng-show="::request.saleFk"
diff --git a/client/ticket/src/request/index/index.js b/client/ticket/src/request/index/index.js
index 44e91f739..9dbd4fec1 100644
--- a/client/ticket/src/request/index/index.js
+++ b/client/ticket/src/request/index/index.js
@@ -6,8 +6,20 @@ class Controller {
         this.$scope = $scope;
         this.filter = {
             include: [
-                {relation: 'atender', fields: ['firstName', 'name']},
-                {relation: 'requester', fields: ['firstName', 'name']},
+                {relation: 'atender',
+                    scope: {
+                        include: {
+                            relation: 'user'
+                        }
+                    }
+                },
+                {relation: 'requester',
+                    scope: {
+                        include: {
+                            relation: 'user'
+                        }
+                    }
+                },
                 {relation: 'sale'}
             ]
         };
diff --git a/client/ticket/src/search-panel/index.html b/client/ticket/src/search-panel/index.html
index d1492ba1c..f3de42631 100644
--- a/client/ticket/src/search-panel/index.html
+++ b/client/ticket/src/search-panel/index.html
@@ -85,6 +85,14 @@
             </vn-textfield>
         </vn-horizontal>
         <vn-horizontal>
+            <vn-autocomplete
+                vn-one
+                label="State"
+                value-field="alertLevel"
+                show-field="code"
+                field="filter.alertLevel"
+                url="/api/AlertLevels">
+            </vn-autocomplete>
             <vn-check
                 vn-one
                 label="My team"
diff --git a/services/loopback/common/methods/ticket/filter.js b/services/loopback/common/methods/ticket/filter.js
index b83e87d41..8e47d37b2 100644
--- a/services/loopback/common/methods/ticket/filter.js
+++ b/services/loopback/common/methods/ticket/filter.js
@@ -67,6 +67,10 @@ module.exports = Self => {
                 arg: 'orderFk',
                 type: 'Number',
                 description: `The order id filter`
+            }, {
+                arg: 'alertLevel',
+                type: 'Number',
+                description: `The alert level of the tickets`
             }
         ],
         returns: {
@@ -132,6 +136,8 @@ module.exports = Self => {
                 return {'ts.stateFk': value};
             case 'myTeam':
                 return {'c.salesPersonFk': {inq: teamIds}};
+            case 'alertLevel':
+                return {'ts.alertLevel': value};
             case 'id':
             case 'clientFk':
             case 'agencyModeFk':
@@ -164,7 +170,10 @@ module.exports = Self => {
                     w.name AS warehouse,
                     am.name AS agencyMode,
                     st.name AS state,
-                    wk.name AS salesPerson
+                    wk.name AS salesPerson,
+                    ts.stateFk as stateFk,
+                    ts.alertLevel as alertLevel,
+                    ts.code as alertLevelCode
                 FROM ticket t
                     LEFT JOIN address a ON a.id = t.addressFk
                     LEFT JOIN province p ON p.id = a.provinceFk
diff --git a/services/loopback/common/models/alert-level.json b/services/loopback/common/models/alert-level.json
new file mode 100644
index 000000000..75b5a9c46
--- /dev/null
+++ b/services/loopback/common/models/alert-level.json
@@ -0,0 +1,29 @@
+{
+    "name": "AlertLevel",
+    "description": "Alert levels of a ticket",
+    "base": "VnModel",
+    "options": {
+        "mysql": {
+            "table": "alertLevel"
+        }
+    },
+    "properties": {
+      "code": {
+        "type": "String",
+        "id": true,
+        "description": "Identifier"
+      },
+      "alertLevel": {
+        "type": "Number",
+        "id": true
+      }
+    },
+    "acls": [
+      {
+        "accessType": "READ",
+        "principalType": "ROLE",
+        "principalId": "$everyone",
+        "permission": "ALLOW"
+      }
+    ]
+  }
\ No newline at end of file