diff --git a/modules/ticket/back/methods/ticket-request/confirm.js b/modules/ticket/back/methods/ticket-request/confirm.js
index 7c17d0010..45ee287de 100644
--- a/modules/ticket/back/methods/ticket-request/confirm.js
+++ b/modules/ticket/back/methods/ticket-request/confirm.js
@@ -54,9 +54,17 @@ module.exports = Self => {
                 throw new UserError(`That item doesn't exists`);
 
             const request = await models.TicketRequest.findById(ctx.args.id, {
-                include: {relation: 'ticket'}
+                include: {
+                    relation: 'ticket',
+                    scope: {
+                        include: {
+                            relation: 'client',
+                            scope: {
+                                fields: ['id', 'name', 'salesPersonFk']
+                            }
+                        }
+                    }}
             }, myOptions);
-
             const itemStock = await models.Item.getVisibleAvailable(
                 ctx.args.itemFk,
                 request.ticket().warehouseFk,
@@ -89,19 +97,19 @@ module.exports = Self => {
             const query = `CALL vn.sale_calculateComponent(?, NULL)`;
             await Self.rawSql(query, [sale.id], myOptions);
 
-            const url = await Self.app.models.Url.getUrl();
-            const requesterId = request.requesterFk;
-
-            const message = $t('Bought units from buy request', {
-                quantity: sale.quantity,
-                concept: sale.concept,
-                itemId: sale.itemFk,
-                ticketId: sale.ticketFk,
-                url: `${url}ticket/${sale.ticketFk}/summary`,
-                urlItem: `${url}item/${sale.itemFk}/summary`
-            });
-            await models.Chat.sendCheckingPresence(ctx, requesterId, message, myOptions);
-
+            const salesPerson = request.ticket().client().salesPersonFk;
+            if (salesPerson) {
+                const url = await Self.app.models.Url.getUrl();
+                const message = $t('Bought units from buy request', {
+                    quantity: sale.quantity,
+                    concept: sale.concept,
+                    itemId: sale.itemFk,
+                    ticketId: sale.ticketFk,
+                    url: `${url}ticket/${sale.ticketFk}/summary`,
+                    urlItem: `${url}item/${sale.itemFk}/summary`
+                });
+                await models.Chat.sendCheckingPresence(ctx, salesPerson, message, myOptions);
+            }
             if (tx) await tx.commit();
 
             return sale;
diff --git a/modules/ticket/back/methods/ticket-request/deny.js b/modules/ticket/back/methods/ticket-request/deny.js
index 44f1e48a1..26e6f63ff 100644
--- a/modules/ticket/back/methods/ticket-request/deny.js
+++ b/modules/ticket/back/methods/ticket-request/deny.js
@@ -1,18 +1,22 @@
+const UserError = require('vn-loopback/util/user-error');
 module.exports = Self => {
     Self.remoteMethodCtx('deny', {
-        description: 'sets a ticket request to denied and returns the changes',
+        description: 'Sets a ticket request to denied and returns the changes',
         accessType: 'WRITE',
-        accepts: [{
-            arg: 'id',
-            type: 'number',
-            required: true,
-            description: 'The request ID',
-        }, {
-            arg: 'observation',
-            type: 'String',
-            required: true,
-            description: 'The request observation',
-        }],
+        accepts: [
+            {
+                arg: 'id',
+                type: 'number',
+                required: true,
+                description: 'The request ID',
+            },
+            {
+                arg: 'observation',
+                type: 'string',
+                required: true,
+                description: 'The request observation',
+            }
+        ],
         returns: {
             type: 'number',
             root: true
@@ -29,7 +33,7 @@ module.exports = Self => {
         const myOptions = {};
         let tx;
 
-        if (typeof options == 'object')
+        if (typeof options === 'object')
             Object.assign(myOptions, options);
 
         if (!myOptions.transaction) {
@@ -39,7 +43,7 @@ module.exports = Self => {
 
         try {
             const userId = ctx.req.accessToken.userId;
-            const worker = await Self.app.models.Worker.findOne({where: {id: userId}}, myOptions);
+            const worker = await models.Worker.findById(userId, {fields: ['id']}, myOptions);
 
             const params = {
                 isOk: false,
@@ -47,19 +51,32 @@ module.exports = Self => {
                 response: ctx.args.observation,
             };
 
-            const request = await Self.app.models.TicketRequest.findById(ctx.args.id, null, myOptions);
-            await request.updateAttributes(params, myOptions);
+            const request = await models.TicketRequest.findById(ctx.args.id, {
+                include: {
+                    relation: 'ticket',
+                    scope: {
+                        include: {
+                            relation: 'client',
+                            scope: {
+                                fields: ['id', 'name', 'salesPersonFk']
+                            }
+                        }
+                    }
+                }
+            }, myOptions);
 
-            const url = await Self.app.models.Url.getUrl();
-            const requesterId = request.requesterFk;
+            const salesPerson = request.ticket().client().salesPersonFk;
+            if (salesPerson) {
+                const url = await models.Url.getUrl();
+                const message = $t('Deny buy request', {
+                    ticketId: request.ticketFk,
+                    url: `${url}ticket/${request.ticketFk}/request/index`,
+                    observation: params.response
+                });
 
-            const message = $t('Deny buy request', {
-                ticketId: request.ticketFk,
-                url: `${url}ticket/${request.ticketFk}/request/index`,
-                observation: params.response
-            });
-
-            await models.Chat.sendCheckingPresence(ctx, requesterId, message, myOptions);
+                await models.Chat.sendCheckingPresence(ctx, salesPerson, message, myOptions);
+                await request.updateAttributes(params, myOptions);
+            }
 
             if (tx) await tx.commit();