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Merge pull request 'fix(osticket): Filter by non-merged tickets' (#727) from 3080-osticket_report into dev
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Reviewed-on: #727
Reviewed-by: Carlos Jimenez Ruiz <carlosjr@verdnatura.es>
This commit is contained in:
Carlos Jimenez Ruiz 2021-09-07 10:17:50 +00:00
parent afece39bdc 21c34b90ec
commit fa54dc5fa9
1 changed files with 3 additions and 2 deletions
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5
print/templates/email/osticket-report/sql/tickets.sql
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@ -19,8 +19,9 @@ SELECT * FROM (
AND ote.type = 'M'
LEFT JOIN ost_thread_entry oter ON oth.id = oter.thread_id
AND oter.type = 'R'
WHERE ots.state = 'closed'
AND closed BETWEEN ? AND ?
WHERE ot.ticket_pid = NULL
AND ots.state = 'closed'
AND otc.closed BETWEEN ? AND ?
ORDER BY oter.created DESC
) ot GROUP BY ot.ticket_id
ORDER BY ot.assigned