diff --git a/db/dump/fixtures.before.sql b/db/dump/fixtures.before.sql
index 8660d61c9..30564d8a2 100644
--- a/db/dump/fixtures.before.sql
+++ b/db/dump/fixtures.before.sql
@@ -527,7 +527,8 @@ INSERT INTO `vn`.`observationType`(`id`,`description`, `code`)
         (4, 'SalesPerson',      'salesPerson'),
         (5, 'Administrative',   'administrative'),
         (6, 'Weight',           'weight'),
-        (7, 'InvoiceOut',       'invoiceOut');
+        (7, 'InvoiceOut',       'invoiceOut'),
+        (8, 'DropOff',           'dropOff');
 
 INSERT INTO `vn`.`addressObservation`(`id`,`addressFk`,`observationTypeFk`,`description`)
     VALUES
diff --git a/db/versions/10987-tealMonstera/00-firstScript.vn.sql b/db/versions/10987-tealMonstera/00-firstScript.vn.sql
new file mode 100644
index 000000000..d24ddd5de
--- /dev/null
+++ b/db/versions/10987-tealMonstera/00-firstScript.vn.sql
@@ -0,0 +1,4 @@
+-- Place your SQL code here
+
+USE vn;
+INSERT INTO vn.observationType (description,code) VALUES ('Entrega','dropOff');
\ No newline at end of file
diff --git a/modules/route/back/methods/route/getTickets.js b/modules/route/back/methods/route/getTickets.js
index 59ba389ed..2393018cf 100644
--- a/modules/route/back/methods/route/getTickets.js
+++ b/modules/route/back/methods/route/getTickets.js
@@ -43,14 +43,15 @@ module.exports = Self => {
             st.code ticketStateCode,
             st.name ticketStateName,
             wh.name warehouseName,
-            tob.description ticketObservation,
+            tob.description observationDelivery,
+            tob2.description observationDropOff,
+            tob2.id,
             a.street,
             a.postalCode,
             a.city,
             am.name agencyModeName,
             u.nickname userNickname,
             vn.ticketTotalVolume(t.id) volume,
-            tob.description,
             GROUP_CONCAT(DISTINCT i.itemPackingTypeFk ORDER BY i.itemPackingTypeFk) ipt,
             c.phone clientPhone,
             c.mobile clientMobile,
@@ -72,6 +73,9 @@ module.exports = Self => {
             LEFT JOIN observationType ot ON ot.code = 'delivery'
             LEFT JOIN ticketObservation tob ON tob.ticketFk = t.id
                 AND tob.observationTypeFk = ot.id
+            LEFT JOIN observationType ot2 ON ot2.code = 'dropOff'
+            LEFT JOIN ticketObservation tob2 ON tob2.ticketFk = t.id
+                AND tob2.observationTypeFk = ot2.id
             LEFT JOIN address a ON a.id = t.addressFk
             LEFT JOIN agencyMode  am ON am.id = t.agencyModeFk
             LEFT JOIN account.user u ON u.id = r.workerFk
diff --git a/modules/ticket/back/methods/ticket-observation/addDropOff.js b/modules/ticket/back/methods/ticket-observation/addDropOff.js
new file mode 100644
index 000000000..5f773f593
--- /dev/null
+++ b/modules/ticket/back/methods/ticket-observation/addDropOff.js
@@ -0,0 +1,42 @@
+
+module.exports = Self => {
+    Self.remoteMethod('addDropOff', {
+        description: 'Add a dropOff note in a ticket',
+        accessType: 'WRITE',
+        accepts: [{
+            arg: 'ticketFk',
+            type: 'number',
+            required: true,
+            description: 'ticket ID'
+        }, {
+            arg: 'note',
+            type: 'string',
+            required: true,
+            description: 'note text'
+        }],
+
+        http: {
+            path: `/addDropOff`,
+            verb: 'post'
+        }
+    });
+
+    Self.addDropOff = async(ticketFk, note, options) => {
+        const models = Self.app.models;
+        const myOptions = {};
+
+        if (typeof options == 'object')
+            Object.assign(myOptions, options);
+
+        const observationTypeDropOff = await models.ObservationType.findOne({
+            where: {code: 'dropOff'}
+        }, myOptions);
+
+        await models.TicketObservation.create({
+            ticketFk: ticketFk,
+            observationTypeFk: observationTypeDropOff.id,
+            description: note
+
+        }, myOptions);
+    };
+};
diff --git a/modules/ticket/back/methods/ticket-observation/specs/addDropOff.spec.js b/modules/ticket/back/methods/ticket-observation/specs/addDropOff.spec.js
new file mode 100644
index 000000000..82c692946
--- /dev/null
+++ b/modules/ticket/back/methods/ticket-observation/specs/addDropOff.spec.js
@@ -0,0 +1,31 @@
+const {models} = require('vn-loopback/server/server');
+
+describe('ticketObservation addDropOff()', () => {
+    const ticketFk = 5;
+    const note = 'DropOff note';
+    const code = 'dropOff';
+
+    it('should return a dropOff note', async() => {
+        const tx = await models.TicketObservation.beginTransaction({});
+
+        try {
+            const options = {transaction: tx};
+            await models.TicketObservation.addDropOff(
+                ticketFk, note, options);
+
+            const observationTypeDropOff = await models.TicketObservation.find({
+                where: {
+                    ticketFk,
+                    code
+                }
+            }, options);
+
+            expect(observationTypeDropOff.length).toEqual(1);
+
+            await tx.rollback();
+        } catch (e) {
+            await tx.rollback();
+            throw e;
+        }
+    });
+});
diff --git a/modules/ticket/back/models/ticket-observation.js b/modules/ticket/back/models/ticket-observation.js
index 77d15d85c..3076484bf 100644
--- a/modules/ticket/back/models/ticket-observation.js
+++ b/modules/ticket/back/models/ticket-observation.js
@@ -1,6 +1,7 @@
 const UserError = require('vn-loopback/util/user-error');
 
 module.exports = Self => {
+    require('../methods/ticket-observation/addDropOff')(Self);
     Self.rewriteDbError(function(err) {
         if (err.code === 'ER_DUP_ENTRY')
             return new UserError(`The observation type can't be repeated`);