DELIMITER $$
CREATE OR REPLACE DEFINER=`vn-admin`@`localhost` PROCEDURE `vn`.`ticketObservation_addNewBorn`(vTicketFk INT)
BEGIN
	
	/**
	 *  Inserta observaciones para los tickets con clientes nuevos o recuperados
	 * 
	 *  @param vTicketFk Identificador de vn.ticket
	 */
	
	DECLARE vDescription VARCHAR(20) DEFAULT '¡Cliente NUEVO! ';

	INSERT INTO vn.ticketObservation(ticketFk, observationTypeFk, description)
		SELECT vTicketFk, ot.id, vDescription
			FROM vn.observationType ot
			WHERE ot.hasNewBornMessage
		ON DUPLICATE KEY UPDATE description = CONCAT(vDescription, ticketObservation.description);	
	
END$$
DELIMITER ;
