salix/back/methods/osticket/sendToSupport.js

64 lines
1.8 KiB
JavaScript

const smtp = require('vn-print/core/smtp');
const config = require('vn-print/core/config');
module.exports = Self => {
Self.remoteMethodCtx('sendToSupport', {
description: 'Send mail to support',
accessType: 'WRITE',
accepts: [
{
arg: 'reason',
type: 'string',
description: 'The reason'
},
{
arg: 'additionalData',
type: 'object',
required: true,
description: 'The additional data'
}
],
returns: {
type: 'object',
root: true
},
http: {
path: `/send-to-support`,
verb: 'POST'
}
});
Self.sendToSupport = async(ctx, reason, additionalData) => {
const emailUser =
await Self.app.models.EmailUser.findById(ctx.req.accessToken.userId, {fields: ['email']});
let html = `<strong>Motivo</strong>:<br/>${reason}<br/>`;
for (const data in additionalData)
html += `<strong>${data}</strong>:<br/>${tryParse(additionalData[data])}<br/>`;
const subjectReason = JSON.parse(additionalData?.httpRequest)?.data?.error;
smtp.send({
to: config.app.reportEmail,
replyTo: emailUser.email,
subject:
'[Support-Salix] ' +
additionalData?.frontPath + ' ' +
subjectReason?.name + ':' +
subjectReason?.message,
html
});
};
function tryParse(value) {
try {
try {
value = JSON.parse(value);
} catch {}
return JSON.stringify(value, null, '&nbsp;').split('\n').join('<br>');
} catch {
return value;
}
}
};