salix/db/routines/bi/procedures/claim_ratio_routine.sql

DELIMITER $$
CREATE OR REPLACE DEFINER=`root`@`localhost` PROCEDURE `bi`.`claim_ratio_routine`()
BEGIN
	DECLARE vMonthToRefund INT DEFAULT 4;

	/*
	*	PAK 2015-11-20
	*   Se trata de añadir a la tabla Greuges todos los
	*   cargos que luego vamos a utilizar para calcular el recobro
	*/

	-- Reclamaciones demasiado sensibles

	INSERT INTO vn2008.Greuges(Fecha, Id_Cliente, Comentario,
					Importe, Greuges_type_id,Id_Ticket)
		SELECT cm.Fecha
			, cm.Id_Cliente
			, concat('Claim ',cm.id,' : ', m.Concepte)
			,round( -1 * ((sensib -1)/4) * Cantidad *
				Preu * (100 - Descuento) / 100, 2) AS Reclamaciones
			, 4
			, m.Id_Ticket
			FROM vn2008.Movimientos m
				JOIN vn2008.cl_act ca USING(Id_Movimiento)
				JOIN vn2008.cl_main cm ON cm.id = ca.cl_main_id
			WHERE ca.cl_sol_id  NOT IN (1,5)
				AND ca.greuge = 0
				AND cm.cl_est_id = 3;

	-- Reclamaciones que pasan a Maná

	INSERT INTO vn2008.Greuges(Fecha, Id_Cliente, Comentario,
					Importe , Greuges_type_id,Id_Ticket)
		SELECT cm.Fecha
			, cm.Id_Cliente
			, concat('Claim_mana ',cm.id,' : ', m.Concepte)
			,round( ((sensib -1)/4) * Cantidad * Preu * (100 - Descuento) / 100, 2)
				AS Reclamaciones
			,3
			,m.Id_Ticket
			FROM vn2008.Movimientos m
				JOIN vn2008.cl_act ca USING(Id_Movimiento)
				JOIN vn2008.cl_main cm ON cm.id = ca.cl_main_id
			WHERE ca.cl_sol_id  NOT IN (1,5)
				AND ca.greuge = 0
				AND cm.cl_est_id = 3
				AND cm.mana;

	-- Marcamos para no repetir
	UPDATE vn2008.cl_act ca
				JOIN vn2008.cl_main cm ON cm.id = ca.cl_main_id
			SET greuge = 1
			WHERE ca.cl_sol_id  NOT IN (1,5)
				AND ca.greuge = 0
				AND cm.cl_est_id = 3;

	-- Recobros

	DROP TEMPORARY TABLE IF EXISTS tmp.ticket_list;
	CREATE TEMPORARY TABLE tmp.ticket_list
	(PRIMARY KEY (Id_Ticket))
	SELECT DISTINCT t.id Id_Ticket
			FROM vn2008.Movimientos_componentes mc
				JOIN vn2008.Movimientos m ON mc.Id_Movimiento = m.Id_Movimiento
				JOIN vn.ticket t ON t.id = m.Id_Ticket
				JOIN vn.ticketLastState ts ON ts.ticketFk = t.id
				JOIN vn.ticketTracking tt ON tt.id = ts.ticketTrackingFk
				JOIN vn.state s ON s.id = tt.stateFk
			WHERE mc.Id_Componente = 17
				AND mc.greuge = 0
				AND t.shipped >= '2016-10-01'
				AND t.shipped < util.VN_CURDATE()
				AND s.alertLevel >= 3;

	DELETE g.*
			FROM vn2008.Greuges g
				JOIN tmp.ticket_list t ON g.Id_Ticket = t.Id_Ticket
			WHERE Greuges_type_id = 2;

	INSERT INTO vn2008.Greuges (Id_Cliente,Comentario,Importe,Fecha,
								Greuges_type_id, Id_Ticket)
		SELECT Id_Cliente
				,concat('recobro ', m.Id_Ticket), - round(SUM(mc.Valor*Cantidad),2)
					AS dif
				,date(t.shipped)
				, 2
				,tt.Id_Ticket
			FROM vn2008.Movimientos m
				JOIN vn.ticket t ON t.id = m.Id_Ticket
				JOIN tmp.ticket_list tt ON tt.Id_Ticket = t.id
				JOIN vn2008.Movimientos_componentes mc
					ON mc.Id_Movimiento = m.Id_Movimiento AND mc.Id_Componente = 17
			GROUP BY t.id
				HAVING ABS(dif) > 1;

	UPDATE vn2008.Movimientos_componentes mc
				JOIN vn2008.Movimientos m ON m.Id_Movimiento = mc.Id_Movimiento
				JOIN tmp.ticket_list tt ON tt.Id_Ticket = m.Id_Ticket
			SET greuge = 1
			WHERE Id_Componente = 17;

	/*
	* Recalculamos la ratio de las reclamaciones, que luego
	* se va a utilizar en el recobro
	*/

	REPLACE bi.claims_ratio(Id_Cliente, Consumo, Reclamaciones, Ratio, recobro)
		SELECT Id_Cliente, 0,0,0,0
		FROM vn2008.Clientes;

	REPLACE bi.claims_ratio(Id_Cliente, Consumo, Reclamaciones, Ratio, recobro)
		SELECT fm.Id_Cliente, 12 * fm.Consumo, Reclamaciones,
				round(Reclamaciones / (12*fm.Consumo),4) AS Ratio, 0
			FROM bi.facturacion_media_anual fm
				LEFT JOIN(
					SELECT cm.Id_Cliente, round(sum(-1 * ((sensib -1)/4) *
							Cantidad * Preu * (100 - Descuento) / 100))
							AS Reclamaciones
						FROM vn2008.Movimientos m
							JOIN vn2008.cl_act ca
								ON ca.Id_Movimiento = m.Id_Movimiento
							JOIN vn2008.cl_main cm ON cm.id = ca.cl_main_id
						WHERE ca.cl_sol_id  NOT IN (1,5)
							AND cm.cl_est_id = 3
							AND cm.Fecha >= TIMESTAMPADD(YEAR, -1, util.VN_CURDATE())
						GROUP BY cm.Id_Cliente
						) claims ON claims.Id_Cliente = fm.Id_Cliente;


	-- Calculamos el porcentaje del recobro para añadirlo al precio de venta
	UPDATE bi.claims_ratio cr
				JOIN (
					SELECT Id_Cliente, nz(SUM(Importe)) AS Greuge
						FROM vn2008.Greuges
						WHERE Fecha <= util.VN_CURDATE()
						GROUP BY Id_Cliente
					) g ON g.Id_Cliente = cr.Id_Cliente
			SET recobro = GREATEST(0,round(nz(Greuge) /
				(nz(Consumo) * vMonthToRefund / 12 ) ,3));

	-- Protección neonatos
	UPDATE bi.claims_ratio cr
			JOIN vn.firstTicketShipped fts ON fts.clientFk = cr.Id_Cliente
			SET recobro = 0, Ratio = 0
		WHERE fts.shipped > TIMESTAMPADD(MONTH,-1,util.VN_CURDATE());

	-- CLIENTE 7983, JULIAN SUAU
	UPDATE bi.claims_ratio SET recobro = LEAST(0.05, recobro) WHERE Id_Cliente = 7983;

	-- CLIENTE 4358
	UPDATE bi.claims_ratio SET recobro = GREATEST(0.05, recobro) WHERE Id_Cliente = 4358;

	-- CLIENTE 5523, VERDECORA
	UPDATE bi.claims_ratio SET recobro = GREATEST(0.12, recobro) WHERE Id_Cliente = 5523;

    -- CLIENTE 15979, SERVEIS VETERINARIS
	UPDATE bi.claims_ratio SET recobro = GREATEST(0.05, recobro) WHERE Id_Cliente = 15979;

	-- CLIENTE 5189 i 8942, son de CSR i son el mateix client
	UPDATE bi.claims_ratio cr
		JOIN (SELECT sum(Consumo * recobro)/sum(Consumo) as recobro
				FROM bi.claims_ratio
				WHERE Id_Cliente IN ( 5189,8942)
			) sub
		SET cr.recobro = sub.recobro
		WHERE Id_Cliente IN ( 5189,8942);
END$$
DELIMITER ;