diff --git a/src/components/ui/VnLinkPhone.vue b/src/components/ui/VnLinkPhone.vue
index 4068498cd7..6fefd19148 100644
--- a/src/components/ui/VnLinkPhone.vue
+++ b/src/components/ui/VnLinkPhone.vue
@@ -1,10 +1,10 @@
 <script setup>
 import { reactive, useAttrs, onBeforeMount, capitalize } from 'vue';
 import axios from 'axios';
-import { parsePhone } from 'src/filters';
 const props = defineProps({
     phoneNumber: { type: [String, Number], default: null },
     channel: { type: Number, default: null },
+    country: { type: String, default: null },
 });
 
 const config = reactive({
@@ -25,11 +25,19 @@ onBeforeMount(async () => {
             .data;
         if (!channel) channel = defaultChannel;
 
-        config[type].href = `${url}?customerIdentity=%2B${parsePhone(
-            props.phoneNumber
-        )}&channelId=${channel}`;
+        const phone = await parsePhone(props.phoneNumber, props.country.toLowerCase());
+        config[type].href = `${url}?customerIdentity=%2B${phone}&channelId=${channel}`;
     }
 });
+
+async function parsePhone(phone, country) {
+    if (phone.startsWith('+')) return `${phone.slice(1)}`;
+    if (phone.startsWith('00')) return `${phone.slice(2)}`;
+
+    const prefix = (await axios.get(`Prefixes/${country.toLowerCase()}`)).data?.prefix;
+    if (phone.startsWith(prefix)) return phone;
+    return `${prefix}${phone}`;
+}
 </script>
 <template>
     <QBtn
diff --git a/src/filters/parsePhone.js b/src/filters/parsePhone.js
index 696f55007c..f99ab0646c 100644
--- a/src/filters/parsePhone.js
+++ b/src/filters/parsePhone.js
@@ -1,12 +1,10 @@
-export default function (phone, prefix = 34) {
-    if (phone.startsWith('+')) {
-        return `${phone.slice(1)}`;
-    }
-    if (phone.startsWith('00')) {
-        return `${phone.slice(2)}`;
-    }
-    if (phone.startsWith(prefix) && phone.length === prefix.length + 9) {
-        return `${prefix}${phone.slice(prefix.length)}`;
-    }
+import axios from 'axios';
+
+export default async function parsePhone(phone, country) {
+    if (phone.startsWith('+')) return `${phone.slice(1)}`;
+    if (phone.startsWith('00')) return `${phone.slice(2)}`;
+
+    const prefix = (await axios.get(`Prefixes/${country.toLowerCase()}`)).data?.prefix;
+    if (phone.startsWith(prefix)) return phone;
     return `${prefix}${phone}`;
 }
diff --git a/src/pages/Customer/Card/CustomerSummary.vue b/src/pages/Customer/Card/CustomerSummary.vue
index 4fa7b9bdc7..2cad13115c 100644
--- a/src/pages/Customer/Card/CustomerSummary.vue
+++ b/src/pages/Customer/Card/CustomerSummary.vue
@@ -95,6 +95,7 @@ const sumRisk = ({ clientRisks }) => {
                             :phone-number="entity.mobile"
                             :channel="entity.country?.saySimpleCountry?.channel"
                             class="q-ml-xs"
+                            :country="entity.country?.code"
                         />
                     </template>
                 </VnLv>
diff --git a/test/vitest/__tests__/components/common/VnLinkPhone.spec.js b/test/vitest/__tests__/components/common/VnLinkPhone.spec.js
index e460ab2fcb..a14e509ae2 100644
--- a/test/vitest/__tests__/components/common/VnLinkPhone.spec.js
+++ b/test/vitest/__tests__/components/common/VnLinkPhone.spec.js
@@ -1,29 +1,34 @@
-import { describe, it, expect } from 'vitest';
+import { describe, it, expect, beforeAll, vi } from 'vitest';
+import { axios } from 'app/test/vitest/helper';
 import parsePhone from 'src/filters/parsePhone';
 
 describe('parsePhone filter', () => {
-    it("adds prefix +34 if it doesn't have one", () => {
-        const resultado = parsePhone('123456789', '34');
+    beforeAll(async () => {
+        vi.spyOn(axios, 'get').mockReturnValue({ data: { prefix: '34' } });
+    });
+
+    it("adds prefix +34 if it doesn't have one", async () => {
+        const resultado = await parsePhone('123456789', '34');
         expect(resultado).toBe('34123456789');
     });
 
-    it('maintains prefix +34 if it is already correct', () => {
-        const resultado = parsePhone('+34123456789', '34');
+    it('maintains prefix +34 if it is already correct', async () => {
+        const resultado = await parsePhone('+34123456789', '34');
         expect(resultado).toBe('34123456789');
     });
 
-    it('converts prefix 0034 to +34', () => {
-        const resultado = parsePhone('0034123456789', '34');
+    it('converts prefix 0034 to +34', async () => {
+        const resultado = await parsePhone('0034123456789', '34');
         expect(resultado).toBe('34123456789');
     });
 
-    it('converts prefix 34 without symbol to +34', () => {
-        const resultado = parsePhone('34123456789', '34');
+    it('converts prefix 34 without symbol to +34', async () => {
+        const resultado = await parsePhone('34123456789', '34');
         expect(resultado).toBe('34123456789');
     });
 
-    it('replaces incorrect prefix with the correct one', () => {
-        const resultado = parsePhone('+44123456789', '34');
+    it('replaces incorrect prefix with the correct one', async () => {
+        const resultado = await parsePhone('+44123456789', '34');
         expect(resultado).toBe('44123456789');
     });
 });