salix/back/methods/osticket/closeTicket.js

const jsdom = require('jsdom');
module.exports = Self => {
    Self.remoteMethodCtx('closeTicket', {
        description: 'Close tickets without response from the user',
        accessType: 'READ',
        returns: {
            type: 'Object',
            root: true
        },
        http: {
            path: `/closeTicket`,
            verb: 'GET'
        }
    });

    Self.closeTicket = async ctx => {
        const models = Self.app.models;
        const config = await models.OsTicketConfig.findOne();

        const ostUri = `${config.host}/login.php`;

        // const tickets = await models.OsTicket.rawSql(`
        //     SELECT t.ticket_id AS id, t.number, ua.username, td.subject
        //         FROM ost_ticket t
        //             JOIN ost_user_account ua ON t.user_id = ua.user_id
        //             JOIN ost_ticket__cdata td ON t.ticket_id = td.ticket_id
        //             JOIN ost_ticket_priority tp ON td.priority = tp.priority_id
        //             LEFT JOIN ost_department dept ON dept.id = t.dept_id
        //         WHERE tp.priority = 'emergency'
        //             AND (t.staff_id = 0 AND t.team_id = 0)
        //             AND dept.code = 'IT'
        //     `);
        await requestToken();

        async function requestToken() {
            const response = await fetch(ostUri);

            const result = response.headers.get('set-cookie');
            const [firtHeader] = result.split(' ');
            const firtCookie = firtHeader.substring(0, firtHeader.length - 1);
            const body = await response.text();
            const dom = new jsdom.JSDOM(body);
            const token = dom.window.document.querySelector('[name="__CSRFToken__"]').value;

            await login(token, firtCookie);
        }

        async function login(token, firtCookie) {
            const data = {
                __CSRFToken__: token,
                do: 'scplogin',
                userid: config.user,
                passwd: config.password,
                ajax: 1
            };
            const params = {
                method: 'POST',
                body: new URLSearchParams(data),
                headers: {
                    'Content-Type': 'application/x-www-form-urlencoded; charset=UTF-8',
                    'Cookie': firtCookie
                }
            };
            const response = await fetch(ostUri, params);
            const result = response.headers.get('set-cookie');
            const [firtHeader] = result.split(' ');
            const secondCookie = firtHeader.substring(0, firtHeader.length - 1);

            await close(token, secondCookie);
        }

        async function close(token, secondCookie) {
            const ostUri = `${config.host}/ajax.php/tickets/47460/status`;
            const data = {
                status_id: config.statusId,
                comments: undefined,
                undefined: config.action
            };
            const params = {
                method: 'POST',
                body: new URLSearchParams(data),
                headers: {
                    'Content-Type': 'application/x-www-form-urlencoded; charset=UTF-8',
                    'X-CSRFToken': token,
                    'Cookie': secondCookie
                }
            };
            const response = await fetch(ostUri, params);
            console.log(response.statusText);
            // return fetch(ostUri, params);
        }
    };
};